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Infected with bad image virus


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10 replies to this topic

#1 shinn

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Posted 08 July 2015 - 09:20 AM

I have encounter a bad image pop up message whenever I open the first Google Chrome window. I didn't realise it was a virus. I have attached the error message. As I'm unable to post the FRST log. I will attach the txt here along with the addition txt. Thanks a lot for the help. 

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#2 nasdaq

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Posted 12 July 2015 - 07:52 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program in bold using the Add/Remove programs applet.
Free File Viewer 2014 (HKLM\...\FreeFileViewer_is1) (Version: 2014.2.16.0 - Bitberry Software) <==== ATTENTION

===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Users\Miss Yi Jun\AppData\Local\Google\Update\Install\{889A8AFF-D7AC-46FE-A4A7-4F0D79AC6627}\43.0.2357.132_43.0.2357.130_chrome_updater.exe
(Google Inc.) C:\Users\Miss Yi Jun\AppData\Local\temp\CR_8E420.tmp\setup.exe
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-631317932-1057005952-1023814535-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO: No Name -> {3049C3E9-B461-4BC5-8870-4C09146192CA} ->  No File
Toolbar: HKU\S-1-5-21-631317932-1057005952-1023814535-1000 -> No Name - {A057A204-BACC-4D26-9990-79A187E2698E} -  No File
Toolbar: HKU\S-1-5-21-631317932-1057005952-1023814535-1000 -> No Name - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} -  No File
Handler: WSWSVCUchrome - {1CA93FF0-A218-44F1 -  No File
ShellExecuteHooks:  - {AEB6717E-7E19-11d0-97EE-00C04FD91972} -  No File [ ]
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre1.8.0_31\bin\new_plugin\npjp2.dll No File
FF Plugin: @xunlei.com/npaplayer -> C:\Users\Public\Thunder Network\APlayer\codecs\npaplayer.dll No File
FF Plugin: @xunlei.com/npxluser -> C:\Program Files\Thunder Network\Thunder\BHO\xluser\npxluser.dll No File
FF Plugin: @ylmf.com/UploadPlugin -> C:\Program Files\115\UDown\NPUpLoadFile.dll No File
FF Plugin HKU\S-1-5-21-631317932-1057005952-1023814535-1000: @xunlei.com/npxluser -> C:\Program Files\Thunder Network\Thunder\BHO\xluser\npxluser.dll No File
FF user.js: detected! => C:\Users\Miss Yi Jun\AppData\Roaming\Mozilla\Firefox\Profiles\gdrfjdab.default\user.js [2014-07-31]
FF Extension: DVDVideoSoft YouTube MP3 and Video Download - C:\Users\Miss Yi Jun\AppData\Roaming\Mozilla\Firefox\Profiles\gdrfjdab.default\Extensions\{B64D9B05-48E1-4CEB-BF58-E0643994E900}.xpi [2015-05-08]
FF Extension: RealPlayer Browser Record Plugin - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012-02-29]
CHR Extension: (Avast Online Security) - C:\Users\Miss Yi Jun\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-05-10]
CHR HKLM\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswwebrepchrome-sp.crx [2014-08-04]
CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-03-17]
CHR HKU\S-1-5-21-631317932-1057005952-1023814535-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [nikpibnbobmbdbheedjfogjlikpgpnhp] - C:\Program Files\Common Files\DVDVideoSoft\plugins\DVDVideoSoftBrowserExtension.crx [2013-06-03]
S2 vToolbarUpdater14.0.1; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.0.1\ToolbarUpdater.exe [X]
S3 appliandMP; system32\DRIVERS\appliand.sys [X]
S3 Ehsmouemksn; No ImagePath
Task: {D555C1A6-A47B-4795-B0E1-2F4AFFA62D6F} - System32\Tasks\FreeFileViewerUpdateChecker => C:\Program Files\FreeFileViewer\FFVCheckForUpdates.exe [2013-03-25] (Bitberry Software) <==== ATTENTION
Task: C:\Windows\Tasks\FreeFileViewerUpdateChecker.job => C:\Program Files\FreeFileViewer\FFVCheckForUpdates.exe <==== ATTENTION
C:\Program Files\FreeFileViewer

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

If the problem persists with aswJsFlt.dll file I suggest you reinstall Avast. The file is from the Avast application and may be damaged.

How is the computer running now?

#3 shinn

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Posted 12 July 2015 - 12:19 PM

Hi, thanks for the reply. I had done as instructed. The computer seems to run faster now but I still get the same error. I'll work on reinstalling avast tomorrow and update you again.



#4 shinn

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Posted 13 July 2015 - 12:00 PM

Hi, I decided to uninstall Avast and it seems to be running faster than when I have it. How is it so? Thanks so much for your help. The pop-out doesn't appear already. 



#5 nasdaq

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Posted 14 July 2015 - 07:17 AM

The file could have been damaged in the Hard Drive.
How I do not know.


If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#6 shinn

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Posted 15 July 2015 - 09:01 AM

Other than lagging probably due to age. It seems ok. Thanks for the help :)



#7 nasdaq

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Posted 15 July 2015 - 12:16 PM

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

#8 shinn

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Posted 19 July 2015 - 11:00 AM

Hi, this is the Security check log:

Let me know what should I do next? Thank you.

 

 

 Results of screen317's Security Check version 1.005  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Out of date HijackThis  installed! 
 HijackThis 2.0.2    
 CCleaner (remove only)   
 Java 8 Update 31  
 Java version 32-bit out of Date! 
  Adobe Flash Player 17.0.0.169 Flash Player out of Date!  
 Mozilla Firefox 38.0.1 Firefox out of Date!  
 Google Chrome (43.0.2357.132) 
 Google Chrome (43.0.2357.134) 
 Google Chrome (Plugins...) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 8 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#9 nasdaq

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Posted 20 July 2015 - 07:38 AM

Out of date HijackThis installed!
HijackThis 2.0.2

Remove HijackThis using the Add/Remove Programs applet.
Use the Farbar tool from now on to report problems.

===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.


You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 8 Update 31
===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Flash test site:
http://www.adobe.com/software/flash/about/
Install the new version or if you have the latest close the windows.

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine

===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#10 shinn

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Posted 20 July 2015 - 09:55 AM

I had uninstalled HijackThis, Java update 31 and installed update 51 instead. 

All seems well so far. Thank you so much for your help :)



#11 nasdaq

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Posted 20 July 2015 - 12:48 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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