Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Lost control of my computer. Security Center/firewll are off. Remote is on


  • This topic is locked This topic is locked
2 replies to this topic

#1 Fake_name

Fake_name

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 08 July 2015 - 08:30 AM

It appears my Security Center has been taken over. I think it was done via remote access. I do not use remote access and Im a stickler about this and have on many occasions assured it was disabled. It started a few months back while using Windows Media player. My computer a Dell Latitude E4300 with win 7 began acting slow and then Explorer would constantly crash especily when trying to access the my documents folder. Ive been running in safe mode and mini xp every since then. I made an ISO backup becuase Ive been so worried of losing my personal media. I just stepped on to the Divorced Team and I'm tryin to save the good media of it anyways. Also my restore points option has been disabed. Ive used pretty much every program and removed well over 100 supposed virus's as well as ran the uninstallers.  Rkill states to check hosts and at first it would have lists and lists of weird site address's like 105 or 108 something of that nature.  Now my computer "appears" to run good until I attempt to tinker with it. I installed Panda glogal last night and was excited until it destroyed that as well. I cannot recieve any windows updates and now my Security Center states that its off as well as my firewall being disabled.  I cannot enable s-center "error 126." I went into "sys32" and all users other than "Trusted installer" have only th authourity to read the trusted installer has full access. Im not sure if thats correct or not.  Also have multiple unidentified users.
Panda Global security, Malewarebytes, Kaspersky, Suprantispywhere, Bit, AVG,Rogue Killer, R-kill, AVIS have all biten the dust.

I have internet access but only until I attempt to download certain files at which time it redircts and does not allow it. I can access microsoft until I search my problem and it blocks it (address bar briefly says blocked) redirects me to what i presume is a fake microsoft page. It was extremly hard to download the uninstaller for malwarebytes. I used combofix and I was hesitent in doing so. Problem was when I did it a security antivirus that I uninstalled was silently running and I think I lost some important media/data. Shoud have paid attention to "The DO NOT USE LABELS POSTED ON EVERYSITE" your help is much needed and appreciated. thanks

BC AdBot (Login to Remove)

 


#2 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:03:50 PM

Posted 12 July 2015 - 09:06 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.


Edited by jntkwx, 12 July 2015 - 09:06 PM.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#3 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:03:50 PM

Posted 18 July 2015 - 11:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users