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Heuristic Virus Help ...


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#1 tiptop

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Posted 07 July 2015 - 11:24 PM

Hi,

 

My screen was flashing from the desktop to blue.. and back, like flashing, and I did use my anti-virus and it was noticeably slow and also it detected "heuristic viruses" (Norton Security).

 

I had flag warnings that my firewall was off and other security related things were off.

 

I'm using Safe Mode. Not sure what to do. I'm on the same computer.

 

Please help me tackle this. I'm using Windows 8.1


Edited by tiptop, 07 July 2015 - 11:31 PM.


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#2 tiptop

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Posted 08 July 2015 - 12:15 AM

When I try to access a website page on how to remove heuristic viruses my IE crashes.



#3 tiptop

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Posted 08 July 2015 - 12:18 AM

ESET has failed to complete twice. On Safe Mode too



#4 quietman7

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Posted 10 July 2015 - 04:54 AM

Since you are already receiving help here. Do not start new threads or duplicate topics as this causes confusion and prevents your helper from knowing what you have done when asking for and receiving assistance elsewhere. This in turn makes it more difficult to resolve the issues you are dealing with. Further, it necessitates staff spending time with housecleaning to remove duplicate postings...time which could have been provided to others needing assistance and prevents your helper from knowing what else you have done.

Please continue in your other topic. To avoid confusion this thread is closed.

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