I get it. There are a lot of vendors selling cams and using the same apps (software) to connect to/control the cams sold. We have tried many of the apps available for several P2P/IP cams on the market. The issue (as I see it) is that none of these companies are in it to develop, support or write software for their specific device: Instead just use generic hardware as well as available apps. These app servers are sorely overwhelmed and cannot support the bandwith of connecting clients.
If possible: One can try to go into cam settings and disable alternate streaming, lower resolution settings and any redundancy features: This will help on bandwidth demands and SD card storage.
Saving a few dollars on cams that will be controlled/connected to remotely has proven (in most cases) an exercise in futility for myself as well as some of our clients. These "budget" device manufacturers are in for sales... bottom line. One has no doubt gotten a whiff of this when seeking support from vendor.
Regretful that I do not feel confident that this issue can be resolved with a simple answer. In our experience, even using static IP, port forwarding and other AP settings has not helped much in remote connections. Not saying it will not or cannot work: Just that (unless one gets lucky), there will be a lot of time, effort and frustration spent on getting that bleeping thing to do what you wish.
We do hope there has been some light shed on this and one has a better idea of what one is dealing with.
One fairly reliable solution to connect remotely is to employ TeamViewer (or similar) to connect to a PC on the network of cam (or a PC the cam is directly connected to).
Have a good one and if there is anything else I can help with; just keep posting. LOL
Edited by bludgard, 14 July 2015 - 10:16 AM.