Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Ransomware


  • Please log in to reply
1 reply to this topic

#1 sfcbrick

sfcbrick

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:07 AM

Posted 06 July 2015 - 09:38 PM

Greetings and salutations,

 

I am new to this site, so please forgive me if I am not following protocol by replying to this topic but I also have a cryptolocker problem. Pics, word documents, everything, and my restore points only go back to what I believe is the infection date. I have older (FFEB2014) on an external hard drive but afraid to use that as I am concerned it too will become infected.  I have scanned with AVAST, Malwarebytes and exploit and no problems found. I am a complete novice with this stuff. Any help will be GREATLY appreciated!



BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:07 AM

Posted 07 July 2015 - 05:03 AM

Are there any file extensions appended to your files...such as .ecc, .ezz, .exx, .xyz, .CTBL, .CTB2, .XTBL, .encrypted, .vault, .HA3, .toxcrypt or 6-7 length extension consisting of random characters?

Did you find any ransom note? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html, .txt, .png, .bmp, .url file.

These are some examples.
HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, HELP_DECRYPT.URL, HELP_DECRYPT.PNG
HELP_TO_DECRYPT_YOUR_FILES.bmp, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_RESTORE_FILES.txt
HELP_TO_SAVE_FILES.txt, HELP_TO_SAVE_FILES.bmp, RECOVERY_KEY.txt
DECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, DECRYPT_INSTRUCTION.URL
About_Files

Once you have identified which particular ransomware you are dealing with, I can direct you to the appropriate discussion topic for further assistance.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users