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Small Shutdown Lag & Unidentified Issue


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#1 Bachiatari

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Posted 06 July 2015 - 04:04 AM

Hi, guys. Long time no error report, ha.

 

Anyway, first here are my basic computer specs (think this it is) — s3njpg.jpg

 

 

 

And for almost a week now, Windows will lag on shutting down. You know, the old 'Process is still running, Close/Force Quit?' deal. To tell the truth, it's not even that long and me being on here now is proof that the issue isn't too immediate a machine-usability threat, but it just bugs me because it wasn't doing that before, and I know that something's wrong.

 

At first I thought it was a snarl with Nvidia because I was running a new driver package install (i.e. 353.30 for GeForce GT 430) and it hung on the PhysX Software part of the install. So I did a stupid thing and manually rebooted. After that the shutdown blip began happening, so naturally I assumed it was related. I even went so far as to completely uninstall ALL of my drivers via DDU in Safe Mode, then reinstalled them fresh.

 

Unfortunately, the problem persisted. I checked Windows Update, but the only thing on there now is the plug for Windows 10 and Microsoft Silverlight. I tried running sfc /scannow, but it didn't detect anything. The Windows performance analyzer didn't detect anything. Bitdefender Antivirus Plus 2015 didn't show anything, so I was very stumped and very frustrated. I had also tried a System Restore, which oddly enough, the system told me both did work, based on the log, but also that it didn't work because it couldn't access a file. (?)

 

Finally, today, I downloaded CCleaner. Ran it twice, and it found over 125 issues on the first run, e.g. obsolete entries, ActiveX/COM issues, Unused Paths, and so on and so forth. Saved the REG files from it but everything seems to be good. Not running much faster but not any slower or glitchier that I've noticed, anyway. (I also did a scan for duplicate files, but got a little hesitant and haven't asked it to eliminate those just yet.)

 

Not 'end of the world/can't even use my computer' urgent, but very disconcerting. The only major errors it gave me were one bluescreen of APC_INDEX_MISMATCH and just a few hours ago, I noticed that my mouse cursor froze up, and then the whole screen went black. Not 'shut off' black, but you know, 'active black'. (Duh?) I checked the Event Viewer, and these are some of the 'Critical Errors' I spotted:

 

"The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s)."

"IPv4 support has been disabled in WMPNetworkSvc because NotifyAddrChange encountered error '1450'. To enable IPv4 support, restart the WMPNetworkSvc service." The WerSvc service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: 

Insufficient system resources exist to complete the requested service. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC)."
 
The only other thing I can say is I thought I caught it one time identifying Taskhost as the culprit. I tried searching for similar threads before posting mine here, but I couldn't quite find a good answer. (Also one link about CCleaner for beginners in one of those threads is now dead, by the way.)
 
Like I said, I'll live with it for now, but just want to make sure there's nothing else wrong that might eventually snowball to bite me in the butt later. Please help!
 
Thanks everybody for your time and energy, I really appreciate it. =)


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#2 hamluis

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Posted 06 July 2015 - 12:21 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


Edited by hamluis, 06 July 2015 - 12:22 PM.


#3 czarboom

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Posted 07 July 2015 - 01:25 AM

You didn't by chance get or use the MS Windows Bluetooth wireless keyboard and mouse combo?  My alienware started with the same issues after I starting using them, and didn't remove it before I shut it down one time.  I had to roll it back, but if that is the case I am interested in what is found.

 

good luck

cz


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#4 Bachiatari

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Posted 08 July 2015 - 07:54 AM

Thanks, guys! Well, here's the MiniToolBox results 
 
MiniToolBox by Farbar  Version: 01-07-2015
Ran by Stef (administrator) on 08-07-2015 at 08:49:10
Running from "C:\Users\Stef\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/06/2015 09:01:41 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 7.6.0.105 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: ab4
Start Time: 01d0b8503997b04a
Termination Time: 30
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: b5558d84-2443-11e5-87be-002683306909
 
Error: (07/06/2015 03:47:31 AM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x8007000e)
 
Error: (07/01/2015 09:38:29 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.
 
Error: (06/28/2015 06:03:13 PM) (Source: MsiInstaller) (User: Stef-PC)
Description: Product: Adobe Community Help -- Error 1730. You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.
 
Error: (06/28/2015 06:02:58 PM) (Source: MsiInstaller) (User: Stef-PC)
Description: Product: Adobe Community Help -- Error 1730. You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.
 
Error: (06/26/2015 06:56:40 AM) (Source: NvStreamSvc) (User: )
Description: An error has occurred (NvVAD initialization failed [6]).
 
Error: (06/26/2015 06:56:40 AM) (Source: NvStreamSvc) (User: )
Description: An error has occurred (Failed to set NvVAD endpoint as default Audio endpoint [0]).
 
Error: (06/26/2015 06:56:39 AM) (Source: NvStreamSvc) (User: )
Description: An error has occurred (NvVAD endpoint registration failed [0]).
 
Error: (06/26/2015 06:46:43 AM) (Source: Application Hang) (User: )
Description: The program GFExperience.exe version 2.4.5.57 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1548
Start Time: 01d0aff8609d6f4a
Termination Time: 81
Application Path: C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\GFExperience.exe
Report Id:
 
Error: (06/25/2015 04:29:25 PM) (Source: NvStreamSvc) (User: )
Description: An error has occurred (NvVAD initialization failed [6]).
 
System errors:
=============
Error: (07/06/2015 03:47:46 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/06/2015 03:47:31 AM) (Source: WMPNetworkSvc) (User: )
Description: 1450
 
Error: (07/06/2015 03:47:28 AM) (Source: Service Control Manager) (User: )
Description: The WerSvc service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: 
%%1450.  To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/03/2015 01:25:38 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:38 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:38 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:38 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:38 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:37 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (07/03/2015 01:25:36 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Microsoft Office Sessions:
=========================
Error: (07/06/2015 09:01:41 PM) (Source: Application Hang)(User: )
Description: Skype.exe7.6.0.105ab401d0b8503997b04a30C:\Program Files (x86)\Skype\Phone\Skype.exeb5558d84-2443-11e5-87be-002683306909
 
Error: (07/06/2015 03:47:31 AM) (Source: Desktop Window Manager)(User: )
Description: 0x8007000e
 
Error: (07/01/2015 09:38:29 PM) (Source: System Restore)(User: )
Description: Windows Update0x80070005
 
Error: (06/28/2015 06:03:13 PM) (Source: MsiInstaller)(User: Stef-PC)
Description: Product: Adobe Community Help -- Error 1730. You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (06/28/2015 06:02:58 PM) (Source: MsiInstaller)(User: Stef-PC)
Description: Product: Adobe Community Help -- Error 1730. You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (06/26/2015 06:56:40 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (06/26/2015 06:56:40 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (06/26/2015 06:56:39 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]
 
Error: (06/26/2015 06:46:43 AM) (Source: Application Hang)(User: )
Description: GFExperience.exe2.4.5.57154801d0aff8609d6f4a81C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\GFExperience.exe
 
Error: (06/25/2015 04:29:25 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
CodeIntegrity Errors:
===================================
  Date: 2014-01-21 12:38:25.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-21 12:38:25.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-21 12:38:25.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-21 12:38:25.416
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-21 12:38:25.416
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-21 12:38:25.401
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-20 02:14:55.970
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-20 02:14:55.970
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-20 02:14:55.970
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-20 02:14:55.954
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AbiWord 2.8.6 (HKLM-x32\...\AbiWord2) (Version: 2.8.6 - AbiSource Developers)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1210 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.2.152 - Adobe Systems, Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.8.0 - Asmedia Technology)
Audacity 2.0.2 (HKLM-x32\...\Audacity_is1) (Version: 2.0.2 - Audacity Team)
Bitdefender Antivirus Plus 2015 (HKLM\...\Bitdefender) (Version: 18.20.0.1429 - Bitdefender)
Bluetooth Win7 Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.2.0.65 - Atheros Communications)
Browser Configuration Utility (HKLM-x32\...\{D793423B-FF18-4A54-B9C9-75B3396BAAC4}) (Version: 1.0.10.0 - DeviceVM Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Easy GIF Animator 6.0 (HKLM-x32\...\Easy GIF Animator_is1) (Version: Easy GIF Animator 6.0 - Karlis Blumentals)
Freemake Video Converter version 4.1.6 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.6 - Ellora Assets Corporation)
Google Chrome (HKCU\...\Google Chrome) (Version: 43.0.2357.132 - Google Inc.)
GoToMeeting 7.2.1.2856 (HKCU\...\GoToMeeting) (Version: 7.2.1.2856 - CitrixOnline)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Network Connections 15.6.25.0 (HKLM\...\PROSetDX) (Version: 15.6.25.0 - Intel)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
JMicron JMB36X Driver (HKLM-x32\...\{3A1B5D40-41E9-43FA-8C7B-A8667F5586EF}) (Version: 1.17.58.2 - JMicron Technology Corp.)
join.me (HKCU\...\JoinMe) (Version: 1.14.0.141 - LogMeIn, Inc.)
K-Lite Codec Pack 9.8.5 (Full) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 9.8.5 - )
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
LockHunter 2.0 beta 2, 64 bit (HKLM\...\LockHunter_is1) (Version:  - Crystal Rich, Ltd)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 353.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 353.30 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.4.5.57 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.4.5.57 - NVIDIA Corporation)
NVIDIA Graphics Driver 353.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 353.30 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6251 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.4.5.57 - NVIDIA Corporation) Hidden
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
Windows Movie Maker 2.6 (HKLM-x32\...\{B3DAF54F-DB25-4586-9EF1-96D24BB14088}) (Version: 2.6.4037.0 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 16360.58 MB
Available physical RAM: 11999.2 MB
Total Virtual: 32719.37 MB
Available Virtual: 27808.62 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1671.27 GB) NTFS
 
========================= Users: ========================================
User accounts for \\STEF-PC
 
Administrator            Guest                    Stef                     
 
**** End of log ****
.
 
And here's a specs screenshot proper! 
 
http://speccy.piriform.com/results/XVg2I2LScUKts4pjgsT1HNc


EDIT: Ah shoot, missed the Edit button since it wasn't on a button! ...*sigh* Mod, please merge posts? Sorry. >.<  Mod Edit:  Merged posts, no problem - Hamluis.
 
Ah, shoot, unfortunately I'm apparently below the 'we'll give you an edit button' quota of posts or something, but I wanted to add that I do have a wireless keyboard and mouse (as those results may or may not confirm) though they're Logitech and have never really given me problems before. In addition, I do have a Bluetooth Suite installed, but that hasn't given me a single error in four years and that was on a harddrive I had to replace.
 
As I said a long time ago, unfortunately, I'm a LOT less computer-savvy than I'd like to be... =( Not 'stereotypical clueless grandma' bad   I hope — but yeah. Argh.

Edited by hamluis, 08 July 2015 - 08:29 AM.


#5 hamluis

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Posted 08 July 2015 - 08:51 AM

it's not recommended to run the registry cleaner function within Ccleaner.

 

Let's try basic maintenance.

 

Step 1:  Run the chkdsk /r command, Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880 .

 

Step 2:  Run the sfc /scannow command, SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html .

 

Step 3:  Visit Windows Update, install all critical updates.

 

Louis



#6 Bachiatari

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Posted 08 July 2015 - 11:20 AM

Thanks again, Louis.

 

All right, fair enough, CCleaner uninstalled.

 

BUT I am SUPER-SUPER afraid to run Chkdsk. The last time I started running it on my old harddrive, it started running ALL the time. (It got to the point where I'd have to run it about ELEVEN times just to get Windows to START!) Eventually, the drive started 'eating itself', deleting all kinds of important Windows files as well as mine. I had to shell out a couple hundred for a new drive and getting back past Square Zero was uber-painful. Unless you can assure me on all kinds of dead relatives' graves that this will ABSOLUTELY not happen I cannot morally consciously run that program on this computer now.

 

I'm sorry. Is there any other way to do the same thing, more or less? =( And I've already run the sfc command before, as I said. It didn't do anything because it didn't find anything.

 

EDIT: Yep, ran the sfc command again. Same thing.

 

http://oi57.tinypic.com/dgto2u.jpg


Edited by Bachiatari, 08 July 2015 - 11:36 AM.


#7 hamluis

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Posted 08 July 2015 - 12:48 PM

There is no other way to accomplish what chkdsk /r does that I'm aware of.

 

When you have to run chkdsk /r multiple times in order to obtain completion...your hard drive/file structure is in terrible shape, IMO.  Although chkdsk /r is a file system tool, problems evidenced during the running of thix command can be due to hard drive problems.  The two are NOT one and the same.

 

Louis



#8 Bachiatari

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Posted 08 July 2015 - 01:21 PM

Okay, I'll consider it. Is there any other way to tell if my harddrive is mucked up to the point where Chkdsk might eat it? To avoid that slippery slope?

 

Also, hey, I have a NEW problem: I tried flushing the System Restore because a Bitdefender scan revealed that some of the System Volume information files weren't scanned because they weren't found. And I got the "could not delete all snapshots" error. I'm really worried and frustrated now.

 

WHAT is WRONG with this #$%@ machine?! *HEADDESKHEADDESK* ...it probably is just hanging on by a thread and if I run Chkdsk it'll eat itself again and I can't afford a new drive right now! I can't afford to take anymore time out of my life to dedicate SOLEY to this stupid, stupid, STUPID set of nuts, switches, and bolts! And why does it seem to work pretty decently if it's so screwed up? Can anybody tell me that?

 

Is there a way I can fix this thing without paying somebody $1k or messing around with weird programs or Regediting or doing any other kind of invasive software surgery?! 

 

EDIT, YET AGAIN: Okay, well, managed to fix the System Restore thing. Just forgot the order of 'Turn off System Protection' before hitting 'Delete'. My bad. It worked now. *sigh*


Edited by Bachiatari, 08 July 2015 - 01:41 PM.


#9 hamluis

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Posted 08 July 2015 - 01:41 PM

You dont seem to understand...it's more likely that your hard screws up chkdsk /r...because the hard drive has fouled up the partition and file structure...than it is likely that chkdsk /r can do any harm to your hard drive.  Chkdsk /r can only create a problem when the hard drive already has problems...it attempts to correct file system problems which may be caused by the hard drive (among other possibilities).

 

If you are unwilling to comprehend that...there's little point in my trying to convince you of the true nature of file system/computer problems possibly caused on your system.

 

Louis



#10 Bachiatari

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Posted 08 July 2015 - 02:08 PM

Oh wow, I don't know where my brain is today. >.<; I don't know why this layout keeps confusing me. Louis, I thought you'd closed the thread on that last note, so I sent you a private message — but obviously that was another error in judgement on my part. But anyway, I've done some more scans, read some more things, and I guess I'm psyched up enough to try Chkdsk. I'll definitely let you guys know how that turns out.

 

I want to apologize yet again for giving you guys a hard time, if I've been especially uncooperative. As I've said, I'm no computer genius and this machine is pretty much my life. Or a huge chunk of it, and I don't have a lot of extra money and time and resources to replace it right now, and I'm just a little spooked by my past experiences. You can understand, right? I know sometimes you have to just take a breath and do things, but...yeah.

 

Anyway, thanks again so much to both of you, czar, Louis, for responding to me in my hour of need — and especially you, Louis, for following up with me despite my hesitance and resistance and immature show of anger. Hopefully, this will all come to a head and I won't feel the need to post anything else problem-wise for a long time.

 

.____.;;;



#11 hamluis

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Posted 08 July 2015 - 02:56 PM

Every computer user...knows the frustration and anxiety capable of being felt...when the system goes wrong, no need to explain that.

 

But...when one solicits information/suggestions/instructions...it's only polite to explore them, rather than list reasons why you want to ignore them.  You can ignore them, if that is your bent...but, in that case, why even solicit them?

 

I know that some users may think of this website as some sort of "magic box" where users can have their problematical systems "instantly transformed" into working systems without problems...but it's not "magic" of any sort that may lead to acceptable results...it's the honest interchange between members who seek and members who believe they have something to contribute that may assist.

 

We won't intentionally steer you wrong...we may not solve your situation or remedy your problem...but we try to provide substance, rather than fluff, with our suggestions and comments.

 

If you can keep the above in mind...we can proceed with this and any other topics which you may ever present to the membership here at BC :).

 

Louis



#12 Bachiatari

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Posted 08 July 2015 - 10:37 PM

Okay, well, disk checked. Computer and OS still functional, obviously. :)

 

Results (if interested) 

 

- System

    - Provider
      [ Name] Microsoft-Windows-Wininit       [ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b}       [ EventSourceName] Wininit
    - EventID 1001
      [ Qualifiers] 16384
      Version 0       Level 4       Task 0       Opcode 0       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime] 2015-07-09T00:49:43.000000000Z
      EventRecordID 298653       Correlation     - Execution
      [ ProcessID] 0       [ ThreadID] 0
      Channel Application       Computer Stef-PC       Security

- EventData

     

Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 224512 file records processed. File verification completed. 2477 large file records processed. 0 bad file records processed. 0 EA records processed. 47 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 295480 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 224512 file SDs/SIDs processed. Cleaning up 2070 unused index entries from index $SII of file 0x9. Cleaning up 2070 unused index entries from index $SDH of file 0x9. Cleaning up 2070 unused security descriptors. Security descriptor verification completed. 35485 data files processed. CHKDSK is verifying Usn Journal... 37542080 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 224496 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 445322883 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. 1953410047 KB total disk space. 171614220 KB in 181152 files. 114628 KB in 35486 indexes. 0 KB in bad sectors. 389663 KB in use by the system. 65536 KB occupied by the log file. 1781291536 KB available on disk. 4096 bytes in each allocation unit. 488352511 total allocation units on disk. 445322884 allocation units available on disk. Internal Info: 00 6d 03 00 49 4e 03 00 60 4a 06 00 00 00 00 00 .m..IN..`J...... e4 2a 00 00 2f 00 00 00 00 00 00 00 00 00 00 00 .*../........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. 

 

 

I have not attempted to shut the machine down otherwise since this, but I will do that right now...

 

UPDATE: Well, hmm...that didn't fix the Shutdown 'waiting for task to close' problem. Though, I did notice the Memory/CPU Usage in Windows Task Manager has gone down to less-worrying levels like before! (And I didn't even mention that, but I feel like it's a good sign.) And to think I was getting so upset over nothing. That was truly heinous and I'm sorry.  :(

 

UPDATE #2: Ran the sfc scan again. STILL "Windows Resource Protection did not find any integrity violations." Which I guess means it's definitely not that serious an issue. (Which is good.) And that I DEFINITELY overreacted (which I feel ashamed about, still.)

 

...

 

Yeah... >.>;


Edited by Bachiatari, 09 July 2015 - 05:11 AM.


#13 hamluis

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Posted 09 July 2015 - 09:02 AM

Some programs will always or intermittently refuse to shut down properly or right away.  On this system, I have a video-editing program which is this way and I simply click to close said program when the shutdown process hits the bump in the road.  It doesn't happen all the time, but it occurs frequently enough that I remember and I believe those wind up in Event Viewer as "hanging application" errors, if you want to take a look at your Event Viewer.  These things are nothing to be concerned about, IMO.

 

Louis



#14 Bachiatari

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Posted 09 July 2015 - 10:43 AM

...

 

Hmm, well, all right then. So be it. At least I can take solace in the fact that there's nothing more seriously wrong with my computer!

 

...and once again thank you for your saintly level of patience, sir.  :)

 

EDIT OF INTEREST! To anyone reading this topic in the near or far future who might still need some direction, the code numbers for Shutdown is 1074 and Application Hang is 1002. In Event Viewer, go to Windows Logs > System, then right-click 'Filter Current Log' and enter either number in the '<All Event IDs>' box. That should list the aforementioned events and possibly problems for you flat out.


Edited by Bachiatari, 09 July 2015 - 10:46 AM.





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