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windows 8.1 black screen with cursor :/ help please

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#1 mary126


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  • Local time:08:45 PM

Posted 05 July 2015 - 12:38 PM

ey guys, i got a problem very similar to this one  http://www.bleepingcomputer.com/forums/t/565585/windows-8-boots-up-with-a-black-screen-and-a-cursor/


i can still log in. everything is just fine(startscreen and stuff) but when i enter my password, the screen just goes black and the only thing i can do is moving the cursor around an opening the task manager. via the task manager i can open vaious programs but i cant run avira (i downloaded it afer i got infected, apparently it didnt help). also, onedrive got a syncronization problem and it says that the "app manager" wont run.

cant really draw any conclusions from this ._.


i did everything instructed in the post i mentiones above and i created 2 report files but that doesnt help me much so i decided to make my own post.

i was hoping someone might be able to help me! thanks in advance


yours mary126

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