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Avast leftovers


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#1 The Man from Oahu

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Posted 05 July 2015 - 08:53 AM

Don't know if post this here or on the Windows 7 forum, anyway...

I uninstalled Avast Antivirus on my W7 PC but I still have the following directories:




amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396

x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c

and files:




amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396

amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396.manifest

amd64_policy.11.0.avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_6aa8346920c8423b

amd64_policy.11.0.avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_6aa8346920c8423b.manifest

x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c

x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c.manifest

x86_policy.11.0.avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_b2556b4035446b41

x86_policy.11.0.avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_b2556b4035446b41.manifest

Can I delete them?



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#2 Aura

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Posted 05 July 2015 - 09:33 AM

Hi The Man from Oahu :)

These looks like manifest files and folders from the Windows store (WinSxS folder), I imagine that you can safely delete them if avast! isn't installed anymore on the system. However, avast! have a tool called avastclear.exe which can be used to clean the remnants of avast! after an installation, or uninstall it if you cannot uninstall it correctly via the Control Panel. So I suggest you to give this tool and the instructions that comes with it a try first.

https://www.avast.com/en-ca/uninstall-utility

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#3 quietman7

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Posted 05 July 2015 - 10:52 AM

Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up and create files/folders/registry entries in various locations. It is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Programs and Features or Add/Remove Programs due to the presence of related services and processes running in the background. Most anti-virus vendors provide clean-up utilities or removal tools as noted by Aura.

These tools are used to remove remnants left behind after uninstalling, or for a failed uninstall or failed reinstall. Remnants include related registry entries, files and folders created in various areas of the OS.avast_clear_safemode.png
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#4 The Man from Oahu

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Posted 05 July 2015 - 11:41 AM

Thanks for replying.

 

Ahm... that tool seems to be to uninstall Avast, I already did that.



#5 Aura

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Posted 05 July 2015 - 11:42 AM

This tool will also clean up the remnants left behind by avast! so I would still give it a go.

Also if the files are still there after, let me know and I'll instruct you on what to do next.

Edited by Aura., 05 July 2015 - 11:42 AM.

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#6 quietman7

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Posted 05 July 2015 - 11:44 AM

 

Sometimes it's not possible to uninstall Avast the standard way - using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use our uninstallation utility avastclear.


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#7 The Man from Oahu

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Posted 05 July 2015 - 12:42 PM

I'll give it a try.



#8 quietman7

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Posted 05 July 2015 - 05:15 PM

Ok.
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#9 Aura

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Posted 06 July 2015 - 09:36 AM

On a side note, can you tell us where are located these files and folders (the full path)?

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#10 The Man from Oahu

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Posted 06 July 2015 - 02:38 PM

I won't have access to that machine for a couple of days.



#11 Aura

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Posted 06 July 2015 - 02:49 PM

Alright, we'll wait :)

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#12 quietman7

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Posted 06 July 2015 - 03:36 PM

The default installation path for avast is....C:\Program Files\AVAST Software\Avast\

The common path for the entries in your first post is %windir%\WinSxS\ and %windir%\WinSxS\Manifests\
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#13 The Man from Oahu

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Posted 08 July 2015 - 05:25 AM

@Aura

quietman7 has already replied to your question.

 

Avast Clear didn't work, it did nothing but create a new Avast directory (inside Program Files, if I remember correctly).

I had to manually delete the leftovers (a very annoying task since they were owned by TrustedInstaller).

I hope they were useless files since I am going to backup the whole system in a few days (hopefully).



#14 Aura

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Posted 08 July 2015 - 06:22 AM

Then these updates are mostly related to Windows Updates and payloads on the system. If avast! has been completely uninstalled, it's safe to delete them. You could also run a SFC /scannow after to see if it actually destroyed any hardlinks on your system, but I doubt.

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#15 quietman7

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Posted 08 July 2015 - 03:58 PM

I hope they were useless files since I am going to backup the whole system in a few days (hopefully).

No useless but not necessary to keep.
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