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Windows 8.1 due to expire error code 0xC004F074


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#1 DaveQ

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Posted 05 July 2015 - 07:06 AM

Since Friday I have been getting a message that my Windows 8.1 is due to expire. Which is strange as I am sure it validated when the update came through. I bought the PC last year, just before 8.1 was due to be released. If I check the system it says it is NOT validated. However, if I run winver it says that the product IS licensed to me. Having gone through several online checks nothing seems to validate my copy.

The Key I had originally does not validate the 8.1 update, nothing seems to do this. This morning I found the error code somehow. This says it's for Server 2003 and Windows 7. Yet this doesn't seem possible as I never updated this from Win 7 to Win 8. So how am I getting a error code for it? apparently my 8.1 will expire on August 2nd. I'd like to clear this up well before then. I have reserved Win 10, though whether it will actually come through now I am not sure.

I hope someone can please help me sort this out.

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#2 dc3

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Posted 05 July 2015 - 12:53 PM

If you haven't done so already, I would suggest calling Microsoft and see if they can resolve this issue.


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#3 Go The Power

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Posted 06 July 2015 - 02:35 AM

Hello,

License Information (Windows 8)
  • Right click on the aa922834-ed43-40f1-8830-d5507badb56c_39. button
  • Click on Command prompt =>
  • Inside the Command Prompt windows copy and paste the following command
    licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\repfiles.cab"
  • Once finished please go to your desktop -> You will see two files report.txt and repfiles.cab -> Please select both files and add them into a zip file
  • Upload this zip file to your next reply


#4 DaveQ

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Posted 06 July 2015 - 04:04 AM

Hi Go The Power,

 

Many thanks for the reply. I have run the Command Prompt and have attached the Zip file. I hope this can be sorted it's driving me crazy.

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