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Startup Repair can't cure my bootup freezes


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#1 MickinPlymouthUK

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Posted 05 July 2015 - 05:13 AM

My PC (Win 7) has begun freezing on startup half the time for no apparent reason, Ctrl-Alt-Del won't get me out so I have to power off.

I ran 'Startup Repair' but after a few minutes got the message 'Startup Repair cannot repair files', so I'm back to square one.

SR also gave the message "You recently attached a Device, eg Camera or portable Music player, remove it and restart', but there was NOTHING attached to remove!

If the freezes continue I'll have to take the PC down the shop for repair at their usual fee of around 30 GB pounds (47 US dollars) unless anybody can suggest something else I could try?

PS- the PC is around 6 years old, so perhaps it's simply wearing out and I should stop throwing money at it and dump it and buy a new PC? What's the usual lifespan of PC's?



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#2 hamluis

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Posted 05 July 2015 - 09:37 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 MickinPlymouthUK

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Posted 06 July 2015 - 03:32 AM

Thanks, here's the MiniToolbox readout, there seem to be more errors in it than fleas on a hound dawg's back, and below it is the Speccy snapshot link-
---------------------------------------------------------------------------------------
 
MiniToolBox by Farbar  Version: 01-07-2015
Ran by Godwin (administrator) on 06-07-2015 at 09:17:55
Running from "C:\Users\Godwin\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: G41M-ES2L Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/06/2015 09:13:01 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:57:49 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:42:36 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:27:29 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:12:22 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:57:16 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:42:03 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:26:50 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:12:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/06/2015 07:11:36 AM) (Source: FreeFLVConverter) (User: )
Description: Can't parse JSON update object
 
 
System errors:
=============
Error: (07/06/2015 07:11:13 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
Error: (07/06/2015 07:11:05 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 07:07:07 on ‎06/‎07/‎2015 was unexpected.
 
Error: (07/06/2015 06:58:22 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
Error: (07/05/2015 09:17:29 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056
 
Error: (07/05/2015 09:16:59 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (07/05/2015 09:16:59 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (07/05/2015 09:16:30 PM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
Error: (07/05/2015 10:07:52 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
Error: (07/05/2015 09:29:11 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
Error: (07/05/2015 00:21:59 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (07/06/2015 09:13:01 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:57:49 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:42:36 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:27:29 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 08:12:22 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:57:16 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:42:03 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:26:50 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
Error: (07/06/2015 07:12:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/06/2015 07:11:36 AM) (Source: FreeFLVConverter)(User: )
Description: Can't parse JSON update object
 
 
=========================== Installed Programs ============================
 
7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1395.4512 - ABBYY Software House)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.273 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
AOL UK Toolbar (HKLM-x32\...\AOL UK Toolbar) (Version:  - AOL)
AOL Uninstaller (Choose which Products to Remove) (HKLM-x32\...\AOL Uninstaller) (Version:  - AOL Inc.)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2014 (HKLM\...\{20D532A3-D2CC-47A5-AA2E-E523935CFF4E}) (Version: 14.0.4813 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\{A64D4055-F3E5-40E7-982A-C1FC10C3B4AF}) (Version: 14.0.4365 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4813 - AVG Technologies)
Camera RAW Plug-In for EPSON Creativity Suite (HKLM-x32\...\{42EDF895-158C-484E-A7F2-42B90759F281}) (Version: 2.3.0.0 - SEIKO EPSON CORPORATION)
CCleaner (HKLM\...\CCleaner) (Version: 4.12 - Piriform)
Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.6.7 - Dropbox, Inc.)
EPSON Attach To Email (HKLM-x32\...\{20C45B32-5AB6-46A4-94EF-58950CAF05E5}) (Version: 1.01.0000 - SEIKO EPSON) Hidden
EPSON Attach To Email (HKLM-x32\...\InstallShield_{20C45B32-5AB6-46A4-94EF-58950CAF05E5}) (Version: 1.01.0000 - SEIKO EPSON)
EPSON Easy Photo Print (HKLM-x32\...\{8A8F8391-4C2C-4BE1-A984-CD4A5A546467}) (Version: 1.5.1.0 - SEIKO EPSON CORPORATION)
EPSON File Manager (HKLM-x32\...\{46CBBDF8-55B5-40DB-B459-7B848394309C}) (Version: 1.3.1.0 - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON Scan Assistant (HKLM-x32\...\{2A88F1BF-7041-4E42-84B1-6B4ACB83AC64}) (Version: 1.10.00 - )
EPSON Stylus SX200_SX400_TX200_TX400 Manual (HKLM-x32\...\EPSON Stylus SX200_SX400_TX200_TX400 User’s Guide) (Version:  - )
EPSON Stylus SX400 Series Printer Uninstall (HKLM\...\EPSON Stylus SX400 Series) (Version:  - SEIKO EPSON Corporation)
Everything 1.2.1.371 (HKLM-x32\...\Everything) (Version:  - )
Flight Simulator X (HKLM-x32\...\RTMshadow_{A9729B90-D37B-4A69-B66A-7436AC1F7274}) (Version:  - )
Flight Simulator X Service Pack 1 (HKLM-x32\...\SP1shadow_{A9729B90-D37B-4A69-B66A-7436AC1F7274}) (Version:  - )
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Free FLV Converter (HKLM-x32\...\Free FLV Converter) (Version: 7.13 - Free FLV Converter)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Earth (HKLM-x32\...\{1A295C25-6E02-49FB-826B-F0D2C56FFA4E}) (Version: 7.1.4.1529 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 7 Update 76 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217076FF}) (Version: 7.0.760 - Oracle)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
K-Lite Codec Pack 9.4.0 (Standard) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 9.4.0 - )
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Flight Simulator X: Acceleration (HKLM-x32\...\FlightSim_{A9729B90-D37B-4A69-B66A-7436AC1F7274}) (Version: 10.0.61637.0 - Microsoft Game Studios)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{67F42018-F647-4D3C-BE62-F8CB4FE2FCD5}) (Version: 3.5.67.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Nero 7 Essentials (HKLM-x32\...\{B28B351F-1232-46EA-85EF-B8EA91641033}) (Version: 7.02.5017 - Nero AG)
NVIDIA 3D Vision Controller Driver 340.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 340.50 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 341.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 341.44 - NVIDIA Corporation)
NVIDIA Graphics Driver 341.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 341.44 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
ProtectDisc Driver, Version 11 (HKLM-x32\...\ProtectDisc Driver 11) (Version: 11.0.0.14 - ProtectDisc Software GmbH)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
System Requirements Lab Detection (HKLM-x32\...\{A407FC22-36BF-4C82-A516-59D94BC505A9}) (Version: 1.0.5.0 - Husdawg, LLC)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
Viewpoint Media Player (HKLM-x32\...\ViewpointMediaPlayer) (Version:  - )
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 4094.49 MB
Available physical RAM: 2328.16 MB
Total Virtual: 8187.19 MB
Available Virtual: 6458.02 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:232.54 GB) (Free:132.25 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\GODWIN-PC
 
Administrator            Godwin                   Guest                    
 
 
**** End of log ****
 
--------------------------------------------------------------------------------------
 
The Speccy snapshot link-

Edited by MickinPlymouthUK, 06 July 2015 - 03:34 AM.


#4 hamluis

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Posted 06 July 2015 - 10:21 AM

What software by Iolo...was previously installed on this system? Why did you remove it, when did you remove it?

IMO, such software possibly removed or corrupted registry entries.

Free FLV Converter is a dubious program to have installed, IMO...my AV gives an alert when I try to access the given website of the alleged program developer.

Louis

#5 MickinPlymouthUK

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Posted 07 July 2015 - 04:31 AM

What software by Iolo...was previously installed on this system? Why did you remove it, when did you remove it?

IMO, such software possibly removed or corrupted registry entries.

Free FLV Converter is a dubious program to have installed, IMO...my AV gives an alert when I try to access the given website of the alleged program developer.

Louis

 

 

Thanks,

The Iolo thing was a 'Sytem Mechanic/Computer checkup'  program promoted by AOL on a free trial, so I tried it a few months ago and didn't like it because it was too complicated for a PC dummy like me, so I uninstalled it.

But I've never heard of FLV Converter and don't even know how it got on my system. Shall I uninstall it?


Edited by MickinPlymouthUK, 07 July 2015 - 04:33 AM.


#6 hamluis

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Posted 07 July 2015 - 09:34 AM

I would...I would also update and run a scan or two for adware/malware.

 

Louis



#7 MickinPlymouthUK

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Posted 07 July 2015 - 03:33 PM

Ok thanks I uninstalled FLV Converter and ran AVG ("nothing detected"), let's see how I get on now..:)



#8 CodeSmasha

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Posted 08 July 2015 - 05:56 AM

AOL? A free trial? Now I might have known where it has came from. When installing free software like a converter or something it will ask you to install applications onto your machine. Free software can also have adware and nasty rootkits so it's rather best that you uninstall it before it can further damage you PC. Like the free software you went to install probably had the FLV converter ad that pops up anywhere that contains a crummy unwanted program like that FLV converter. Also it was lucky that you uninstall that program right away, because it had that nasty webcake malware that changes your webpage.

 

 

Anyway best of luck MickinPlymouthUK!, and I hope you will get your PC back up in no time.

 

From Robert


Edited by CodeSmasha, 08 July 2015 - 05:57 AM.


#9 MickinPlymouthUK

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Posted 28 July 2015 - 04:07 AM

Update- I dramatically solved the problem by dumping my PC and switching to my new one.

The old one was 6 years old and was playing up across the board anyway so it'd had a good innings..:) 






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