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Windows 8.1_Control Panel_Programs & Features


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#1 tdg2594

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Posted 05 July 2015 - 04:46 AM

Hi All,

 

tdg2594 here from Sydney, Aus.

 

Situation:

 

I'm looking for assistance with a residue item from a previous (snap.do) infection.

My Programs & Features sub-menu in Control Panel, is listing snap.do as an installed item.

The snap.do item does not respond to attempts to uninstall it, well, of course it wouldn't being malware.

 

I have scanned with Windows Defender; Malwarebytes; ADWCleaner; TDSS Rootkit; Junkware Removal.

None of them have indicated an installed snap.do infection.

Programs & Features still indicates snap.do in its listings.

 

Question:

 

Does anyone know how to remove a snap.do listing from Programs & Features which will not uninstall it?

All my Malware scanning shows nothing installed. Is there a program or a method to remove such an item?

 

Your assistance to resolve this would be greatly appreciated, please.

 

Take Care,

Have Fun,

tdg2594

 

 



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#2 Sintharius

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Posted 05 July 2015 - 05:09 AM

Do you mean that it is still listed in Programs and Features?

If so... use Revo Uninstaller Free to remove it.

#3 tdg2594

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Posted 06 July 2015 - 03:04 AM

Alexstraza,

 

Thank you most kindly for your help. Your suggestion simply worked well without any fuss.

Brilliant work, you put the item in its place straight away, thank you.

 

tdg2594






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