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Proxy Settings after install or Aktivate Tune Up Utilities Service.


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#1 Wolff1975

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Posted 04 July 2015 - 05:02 PM

Hello There,
I recently have notice a Problem that really worried me and I would like to describe this here in order to gain certainty:

Once I installed AVG-Tune Up or enable the service I have the following Registry key in my regestry:

HKU \ .DEFAULT \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings [Proxy Server] - hxxp = 127.0.0.1: 50294, hxxps = 127.0.0.1: 50294
HKU \ .DEFAULT \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings [ProxyEnable] - 1
HKU \ .DEFAULT \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings [ProxyOverride] - <-loopback>

while Tune Up is active, the entry will be written back after deleting...
when I Deactivate or Delete Tune Up  I can delete the entry without being written back.

What exactly is going on? proxy settings that I can not understand worried me (also in terms of hijackers).

I hope for a response from you to my problem.
Thank you in advance.


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#2 Sintharius

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Posted 04 July 2015 - 05:09 PM

Hello and welcome to Bleeping Computer :)

Please run these to get a look.

MiniToolbox by Farbar

Avast users please disable your antivirus before downloading!
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 Wolff1975

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Posted 04 July 2015 - 05:21 PM

Thanks for your Help !


Edited by Wolff1975, 04 July 2015 - 05:33 PM.


#4 Sintharius

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Posted 04 July 2015 - 05:25 PM

Hello there,

Please follow these instructions to revert changes created by AVG TuneUp Utilities, then uninstall it:Why? Because Bleeping Computer DOES NOT recommend the use of PC optimizers. AVG TuneUp creates a lot more issues than what it fixes (which is nil), so it is better gone.

After that run this.

AdwCleaner by Xplode

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on I agree button.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • DO NOT CLEAN ANYTHING! Removal will be done after analysis of the log.
  • After the scan has finished, click on the Logfile button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Regards,
Alex

#5 Wolff1975

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Posted 04 July 2015 - 05:36 PM

ok i think you dont understand me right sorry im not a nativ Speaker...

 

my question was : What exactly is going on? proxy settings that I can not understand worried me (also in terms of hijackers).

may this Proxy Settings a Hijacker or a legal part of tune up ?
 



#6 Sintharius

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Posted 04 July 2015 - 06:04 PM

Hi there,

I have not heard of any cases of AVG TuneUp installing a proxy. Regardless, it is not recommended to use it.

Please revert its changes and uninstall the program, then we will run some scans to catch anything that might be creating the proxy.

Regards,
Alex




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