My laptop has an issue with 1) Not being able to shut down and 2) Not being able to wake from sleep. I suspect it has to do with Windows 8.1 hybrid hibernate or perhaps my boot order (switched to USB to clean reinstall).
1) Following normal shutdown from start menu, computer will initiate but will stay on a dim screen with processor running. This follows the Windows is shutting down prompt. Have to force shut down by holding power button
2) Laptop will sleep normally as defined in power options, screen turns off proccessor remains on. Settings are the same time in the settings (10 min). When attempting to resume, no response from the computer and screen remains off.
Windows 8.1 64 bit
Clean reinstall of Windows with some software installed
Drivers + Windows fully updated
Attached are some hopefully helpful screens
Laptop was left to go to sleep mode. Following day unable to resume so force shutdown.