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Wi Fi adapter


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#1 Meanie

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Posted 04 July 2015 - 12:05 PM

I have an Envy dv7 laptop with a Ralink RT5390r wifi  card with the latest driver updates. I have 110 Mbs internet speed service and when I do a speed test with a cable connection, I reach the 110 Mbs speed but when doing a test with the wireless, I barely reach 30 mbs, plus, occasionally, I experience bumps in connections. I've read on several HP sites and elsewhere of solutions but I've decided I want to replace the card. Unfortunately, I cannot locate the specs for this card nor can I locate a compatible and better replacement. Can someone guide me in the proper direction to help me achieve my objective?

 

Thank you



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#2 JohnC_21

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Posted 04 July 2015 - 12:42 PM

I do not know if HP has changed but they were famous for white listing their wireless cards in BIOS. If you installed a third party wireless card, the computer would not boot. I would contact HP and see if your computer has a whitelist.

 

http://joshuawise.com/wireless-whitelist

 

http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/HP-notebook-wifi-whitelist-card-upgrade/td-p/902429

 

You can find the card number by using HP's partsurfer

 

You may want to take a look at a USB adapter.

 

http://www.edimax.com/edimax/merchandise/merchandise_detail/data/edimax/au/wireless_adapters_n300/ew-7722utn_v2/



#3 dc3

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Posted 04 July 2015 - 12:44 PM

Try using HP's suggested troubleshooting methods.


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