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Wi Fi adapter

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#1 Meanie


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Posted 04 July 2015 - 12:05 PM

I have an Envy dv7 laptop with a Ralink RT5390r wifi  card with the latest driver updates. I have 110 Mbs internet speed service and when I do a speed test with a cable connection, I reach the 110 Mbs speed but when doing a test with the wireless, I barely reach 30 mbs, plus, occasionally, I experience bumps in connections. I've read on several HP sites and elsewhere of solutions but I've decided I want to replace the card. Unfortunately, I cannot locate the specs for this card nor can I locate a compatible and better replacement. Can someone guide me in the proper direction to help me achieve my objective?


Thank you

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#2 JohnC_21


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Posted 04 July 2015 - 12:42 PM

I do not know if HP has changed but they were famous for white listing their wireless cards in BIOS. If you installed a third party wireless card, the computer would not boot. I would contact HP and see if your computer has a whitelist.






You can find the card number by using HP's partsurfer


You may want to take a look at a USB adapter.



#3 dc3


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Posted 04 July 2015 - 12:44 PM

Try using HP's suggested troubleshooting methods.

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