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Bitdefender detects an infected file every 10 min. PLS Help


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#1 jajatoto

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Posted 04 July 2015 - 10:14 AM

Hi everybody,
 I'm new here, I've been having this problem with my laptop for a while now; it's a Toshiba Satellite C 855D.
Let me get to the point though. When I hit the power button the laptop doesn't want to boot until I press the Num Lock Key. 
After It boots the Keyboard doesn't work properly (keys abnry 5789) until I mess with the keypad were the numbers are; even after that I have problems where it seems as if the number 7 is stuck on the Number Pad so the screen freezes until I press the start button or the Num Lock Key and this happens constantly. Nothing shows up when I scan my system for Viruses. Just recently my anti virus (Bitdefender)  has been detecting an infected file; it only shows up under events and says a Trojan.Generic.13053820 has been successfully blocked and the PC is safe now, and this happens every 10 minutes. Any opinions and help on this manner is much appreciated, please feel free to share. 
 
                              Thank you in advance.



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#2 Firehouse

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Posted 04 July 2015 - 10:50 AM

Does Bitdefender always detects same file ?



#3 jajatoto

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Posted 05 July 2015 - 11:33 AM

Yes, its always the same file. C:\OneDriveTemp\S-1-5-21-1241097334-612318187-2001268355-1001\BDB689DC156312B!101-BDB689DC156312B!25106-BDB689DC156312B!32805-d942fdc26c00cdb2cc93efbc818f76e7.temp



#4 severac

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Posted 05 July 2015 - 03:57 PM

Hello and welcome,

 

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

§  Flush DNS

§  Report IE Proxy Settings

§  Reset IE Proxy Settings

§  Report FF Proxy Settings

§  Reset FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices

§  List Users, Partitions and Memory size.

§  List Minidump Files

§  List Restore Points

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

 

-------

Download Security Check from here or here and save it to your Desktop.

§  Double-click SecurityCheck.exe

§  Follow the onscreen instructions inside of the black box.

§  Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1: If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2: SecurityCheck may produce some false warning(s), so leave the results reading to me.

NOTE 3: If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! Message, restart computer and Security Check should run.

 

----

ESET Online Scanner

§  Click here to download the installer for ESET Online Scanner and save it to your Desktop.

§  Disable all your antivirus and antimalware software - see how to do that here.

§  Right click on esetsmartinstaller_enu.exe and select Run as Administrator.

§  Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.

§  Select Enable detection of potentially unwanted applications.

§  Click Advanced Settings, then place a checkmark in the following:

o    Remove found threats

o    Scan archives

o    Scan for potentially unsafe applications

o    Enable Anti-Stealth technology

§  Click Start to begin scanning.

§  ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.

§  When the scan is done, click List threats (only available if ESET Online Scanner found something).

§  Click Export, then save the file to your desktop.

§  Click Back, then Finish to exit ESET Online Scanner.

 

--------

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

 

§  Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to the following:
 

o    Launch Malwarebytes Anti-Malware

o    A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

 

§  Click Finish.

§  On the Dashboard, click the 'Update Now >>' link

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the 'Scan Now >>' button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.


If you already have MBAM 2.0 installed:
 

§  On the Dashboard, click the 'Update Now >>' link.

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the Scan Now >> button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.

 

§  After the restart once you are back at your desktop, open MBAM once more.

§  Click on the History tab > Application Logs.

§  Double click on the Scan Log which shows the Date and time of the scan just performed.

§  Click 'Export'.

§  Click 'Copy to Clipboard'

§  Paste the contents of the clipboard into your reply.

 

---------

Please download AdwCleaner by Xplode onto your desktop.

§  Close all open programs and internet browsers.

§  Double click on adwcleaner.exe to run the tool.

§  Click on Scan button.

§  When the scan has finished click on Clean button.

§  Your computer will be rebooted automatically. A text file will open after the restart.

§  Please post the contents of that logfile with your next reply.

§  You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

-----------

Please download Junkware Removal Tool to your desktop.

§  Shut down your protection software now to avoid potential conflicts.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 jajatoto

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Posted 07 July 2015 - 10:06 AM

Hi severac,

Thanks for posting! That's a lot of info to be posting on a website. Isn't it critical, can I get hacked by doing so?



#6 severac

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Posted 07 July 2015 - 10:29 AM

Hi,

 

your private data is safe. Nothing that can compromise your security will appear in logs. 


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#7 jajatoto

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Posted 07 July 2015 - 12:17 PM

How do I upload the logs to the site severac



#8 severac

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Posted 07 July 2015 - 12:24 PM

Just copy them in next reply. When you see log, select it and copy/paste.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#9 jajatoto

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Posted 07 July 2015 - 12:32 PM

Ok here is the Mini tool box log

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Walter Laptop (administrator) on 07-07-2015 at 16:58:28
Running from "C:\Users\Walter Laptop\Downloads"
Microsoft Windows 8.1  (X64)
Model: Satellite C855D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: 50.57.131.89:3128

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Intel® Technology Access TAP Driver (NDIS 6.30) = Ethernet 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Walter
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Technology Access TAP Driver (NDIS 6.30)
   Physical Address. . . . . . . . . : 02-40-F2-1F-29-F1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 30-26-D8-F1-50-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-8C-FA-11-1C-38
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : 30-26-D8-F1-50-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 158.268.1.93(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 2, 2015 4:05:21 PM
   Lease Expires . . . . . . . . . . : Wednesday, July 8, 2015 4:34:23 PM
   Default Gateway . . . . . . . . . : 158.268.1.1
   DHCP Server . . . . . . . . . . . : 158.268.1.1
   DNS Servers . . . . . . . . . . . : 158.268.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{136123E9-5344-41E2-8989-57C03059AACB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-G0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1083:1a1c:3f57:fed6%6(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6E-61-76-00-8C-FA-31-1E-38
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  158.268.1.1
Address:  158.268.1.1

Name:    google.com
Addresses:  2a00:1450:400d:807::200e
   79.101.111.187
   79.101.111.152
   79.101.111.170
   79.101.111.144
   79.101.111.174
   79.101.111.159
   79.101.111.154
   79.101.111.155
   79.101.111.148
   79.101.111.177
   79.101.111.185
   79.101.111.176
   79.101.111.166
   79.101.111.163
   79.101.111.165
   79.101.111.181

Pinging google.com [79.101.111.187] with 32 bytes of data:
Reply from 79.101.111.187: bytes=32 time=13ms TTL=57
Reply from 79.101.111.187: bytes=32 time=13ms TTL=57

Ping statistics for 79.101.111.187:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server:  192.168.1.1
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
   2001:4998:c:a06::2:4008
   2001:4998:58:c02::a9
   98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=177ms TTL=46
Reply from 98.138.253.109: bytes=32 time=187ms TTL=46

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 177ms, Maximum = 187ms, Average = 182ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  8...02 50 f2 1f 46 f1 ......Intel® Technology Access TAP Driver (NDIS 6.30)
  7...20 16 d8 c1 50 20 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...00 8c fa 31 1e 38 ......Realtek PCIe FE Family Controller
  3...20 16 d8 c1 50 20 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      158.268.1.1     158.268.1.1     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      158.268.1.0    255.255.255.0         On-link      158.268.1.93    281
     158.268.1.93  255.255.255.255         On-link      158.268.1.93   281
    158.268.1.255  255.255.255.255         On-link      158.268.1.93    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      158.268.1.93    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      158.268.1.93    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  6    306 fe80::/64                On-link
  6    306 fe80::1083:1a1c:3f57:fed6/128
                                    On-link
  1    306 ff00::/8                 On-link
  6    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/06/2015 00:46:58 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1780

Start Time: 01d0b7d7902cfcb5

Termination Time: 4294967295

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: 52056094-23cc-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/05/2015 01:34:38 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 15dc

Start Time: 01d0b6a4880eaad3

Termination Time: 124

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 3bc3ff69-22a5-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 11:58:16 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2728

Start Time: 01d0b69e02b84659

Termination Time: 112

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: c5865415-2297-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 10:20:26 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1dc4

Start Time: 01d0b693c5534e47

Termination Time: 8233

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 0fa3a1f7-228a-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 10:08:24 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 12e0

Start Time: 01d0b690485311e2

Termination Time: 1684

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 6abe3599-2288-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 09:53:22 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1ef4

Start Time: 01d0b67d7e3c8230

Termination Time: 755

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 51c0ab72-2286-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 09:33:19 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 120c

Start Time: 01d0b68437614931

Termination Time: 588

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 85400228-2283-11e5-be90-008cfa311e38

Faulting package full name:

Faulting package-relative application ID:

Error: (07/04/2015 06:13:03 AM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1a54

Start Time: 01d0b60840f517b6

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\wwahost.exe

Report Id: f4be339b-2202-11e5-be90-008cfa311e38

Faulting package full name: 06DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0j

Faulting package-relative application ID: App

Error: (07/04/2015 06:12:59 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MUJO)
Description: Package 06DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0j+App was terminated because it took too long to suspend.

Error: (07/04/2015 05:17:45 AM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 12d0

Start Time: 01d0b5ff50dd6e0e

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\wwahost.exe

Report Id: 3af5cd5a-21fb-11e5-be90-008cfa311e38

Faulting package full name: 06DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0j

Faulting package-relative application ID: App

System errors:
=============
Error: (07/04/2015 06:47:00 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

Error: (07/04/2015 06:47:00 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

Error: (07/03/2015 09:30:52 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240055: Update for Windows 8.1 for x64-based Systems (KB3049989).

Error: (07/02/2015 04:04:02 PM) (Source: Microsoft-Windows-HAL) (User: NT AUTHORITY)
Description: The system watchdog timer was triggered.

Error: (07/02/2015 04:02:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VSSERV service.

Error: (07/02/2015 04:00:51 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (06/27/2015 04:01:42 PM) (Source: DCOM) (User: MUJO)
Description: "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20856_x64__8wekyb3d8bbwe\LiveComm.exe" -ServerName:Microsoft.WindowsLive.Platform.Server15616Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaUnavailableUnavailable

Error: (06/27/2015 04:01:42 PM) (Source: DCOM) (User: MUJO)
Description: "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20856_x64__8wekyb3d8bbwe\LiveComm.exe" -ServerName:Microsoft.WindowsLive.Platform.Server15616Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaUnavailableUnavailable

Error: (06/27/2015 04:01:42 PM) (Source: DCOM) (User: MUJO)
Description: "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20856_x64__8wekyb3d8bbwe\LiveComm.exe" -ServerName:Microsoft.WindowsLive.Platform.Server15616Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaUnavailableUnavailable

Error: (06/27/2015 04:01:42 PM) (Source: DCOM) (User: MUJO)
Description: "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20856_x64__8wekyb3d8bbwe\LiveComm.exe" -ServerName:Microsoft.WindowsLive.Platform.Server15616Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaUnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (07/06/2015 00:46:58 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.17840178001d0b7d7902cfcb54294967295C:\Program Files\Internet Explorer\iexplore.exe52056094-23cc-11e5-be90-008cfa311e38

Error: (07/05/2015 01:34:38 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1784015dc01d0b6a4880eaad3124C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE3bc3ff69-22a5-11e5-be90-008cfa311e38

Error: (07/04/2015 11:58:16 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.17840272801d0b69e02b84659112C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEc5865415-2297-11e5-be90-008cfa311e38

Error: (07/04/2015 10:20:26 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.178401dc401d0b693c5534e478233C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE0fa3a1f7-228a-11e5-be90-008cfa311e38

Error: (07/04/2015 10:08:24 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1784012e001d0b690485311e21684C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE6abe3599-2288-11e5-be90-008cfa311e38

Error: (07/04/2015 09:53:22 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.178401ef401d0b67d7e3c8230755C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE51c0ab72-2286-11e5-be90-008cfa311e38

Error: (07/04/2015 09:33:19 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.17840120c01d0b68437614931588C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE85400228-2283-11e5-be90-008cfa311e38

Error: (07/04/2015 06:13:03 AM) (Source: Application Hang)(User: )
Description: wwahost.exe6.3.9600.174151a5401d0b60840f517b64294967295C:\WINDOWS\system32\wwahost.exef4be339b-2202-11e5-be90-008cfa311e3806DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0jApp

Error: (07/04/2015 06:12:59 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MUJO)
Description: 06DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0j+App

Error: (07/04/2015 05:17:45 AM) (Source: Application Hang)(User: )
Description: wwahost.exe6.3.9600.1741512d001d0b5ff50dd6e0e4294967295C:\WINDOWS\system32\wwahost.exe3af5cd5a-21fb-11e5-be90-008cfa311e3806DAC6F6.StumbleUpon_3.1.2.0_neutral__9pdyks8yk4v0jApp

=========================== Installed Programs ============================

Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{C4152B0B-1B9B-51E7-068A-800FCE6D792D}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AVG PC Tuneup 2011 (HKLM-x32\...\{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1) (Version: 10.0.0.24 - AVG)
AVG PC Tuneup 2011 Patch (HKLM-x32\...\AVG PC Tuneup 2011 Patch) (Version:  - )
Bejeweled 3 (HKLM-x32\...\WTA-81c59777-621e-4806-9416-36dd66c270ab) (Version: 2.2.0.97 - WildTangent) Hidden
Bet Angel (BETDAQ) (HKLM-x32\...\{BE6AA7A6-141A-44CC-B2E2-79AB92F6A155}) (Version: 1.24.0 - Bet Angel Limited)
Bet Angel Dutching (BETDAQ) (HKLM-x32\...\{583B36C1-9AE1-4CA2-A227-EC660E2C70AE}) (Version: 1.1.3 - Bet Angel Limited)
Bitdefender Total Security 2015 (HKLM\...\Bitdefender) (Version: 18.20.0.1429 - Bitdefender)
Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DFX (HKLM-x32\...\DFX) (Version: 11.108.0.0 - Power Technology)
Dragons of Atlantis (HKCU\...\Pokki_cfada041afdc4a11092a096cac66ab6a0945d92b) (Version: v1.1.7 - Pokki)
Edgeworld (HKCU\...\Pokki_2e9d53cc2b402b6e65aa9551308ca17a19c4721a) (Version: v1.1.8 - Pokki)
Farmscapes (HKLM-x32\...\WTA-a7e7ee1b-7d47-4331-a795-4c9d14f19a6c) (Version: 2.2.0.98 - WildTangent) Hidden
FATE (HKLM-x32\...\WTA-32a3717d-6449-4dc6-839a-5304267673c1) (Version: 2.2.0.97 - WildTangent) Hidden
Goodgame Empire (HKCU\...\Pokki_149b46d4a102c0304583931ceaa3f0bf19785ee3) (Version: v1.1.7 - Pokki)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Host App Service (HKCU\...\Pokki) (Version: 0.269.7.660 - Pokki)
Intel® Technology Access (HKLM-x32\...\{efc54997-dfa9-44b1-afac-3a7ac4f45730}) (Version: 1.3.6.1042 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{43FA4AC8-46F8-423F-96FD-9A7D67048F1C}) (Version: 2.5.1634 - Intel Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
magicJack (HKCU\...\magicJack) (Version: 4.1.7574.5297 - magicJack L.P.)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{40F55150-F43D-4C9F-9A00-1A0A6F1EB7F0}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{D71BC54E-A4E6-4E06-866C-FD6EE16EA187}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 8.6.3.49 - Electronic Arts, Inc.)
Penguins! (HKLM-x32\...\WTA-5b2c080f-efe1-4fe4-b2a0-b479b2cf5e59) (Version: 2.2.0.98 - WildTangent) Hidden
Pirate Storm (HKCU\...\Pokki_17dd240efdb0c50e8a5015de26b6d100f1b1072c) (Version: v1.1.6 - Pokki)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-200eaec2-9234-47d1-8867-2da6179703e6) (Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM-x32\...\WTA-e3e47cae-06ed-43c0-ab20-a96239c84835) (Version: 2.2.0.97 - WildTangent) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.7.660 - Pokki)
Surebet Monitor (HKLM-x32\...\{08CF22E6-0FEB-44D3-9B01-F88D37BC328B}) (Version: 3.1.1311.0522 - BetSniper.pl)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.5 - Synaptics Incorporated)
The Godfather (HKCU\...\Pokki_923d0f1d35897f6a6a73ba838623cda94c4ab689) (Version: v1.2.5 - Pokki)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.4 - TOSHIBA)
TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation)
Toshiba Book Place (HKLM-x32\...\{24B45620-22B6-4E4A-B836-FF30A0B0404E}) (Version: 3.1.9534 - K-NFB Reading Technology, Inc.)
TOSHIBA Desktop Assist (HKLM\...\{95CCACF0-010D-45F0-82BF-858643D8BC02}) (Version: 1.02.01.6407 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.2.0.6404 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.1.0002.6401 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v1.0.0.8 - TOSHIBA Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.8.17.640104 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.2.0.54043005 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{FBFCEEA5-96EA-4C8E-9262-43CBBEBAE413}) (Version: 2.6.8 - Toshiba Corporation)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0032 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0002.32002 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.3.49.124  - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WTA-1ae4582f-e96d-4155-a248-36b47d775e6f) (Version: 2.2.0.97 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VSO ConvertXToDVD (HKLM-x32\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.2.0.52 - VSO Software)
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (Toshiba Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba) (Version: 4.0.8.7 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
WinRAR 5.21 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 3678.26 MB
Available physical RAM: 1455.83 MB
Total Virtual: 9270.39 MB
Available Virtual: 2460.04 MB

========================= Partitions: =====================================

1 Drive c: (TI10653500D) (Fixed) (Total:287.07 GB) (Free:205.24 GB) NTFS

========================= Users: ========================================

User accounts for \\Walter

Administrator            Guest                    Walter Laptop             

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

**** End of log ****



#10 jajatoto

jajatoto
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  • Members
  • 17 posts
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  •  
  • Local time:08:22 PM

Posted 07 July 2015 - 12:33 PM

Security Check up Log

 

Results of screen317's Security Check version 1.004 
   x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
Bitdefender Antivirus  
Windows Defender       
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 AVG PC Tuneup 2011 Patch
 AVG PC Tuneup 2011 
 Java 8 Update 45 
 Adobe Reader XI 
 Google Chrome (43.0.2357.124)
 Google Chrome (43.0.2357.130)
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
 Malwarebytes Anti-Malware mbamresearch.exe  
 Bitdefender Bitdefender 2015 vsserv.exe 
 Bitdefender Bitdefender 2015 updatesrv.exe 
 Bitdefender Bitdefender 2015 bdagent.exe 
 Bitdefender Bitdefender 2015 bdwtxag.exe 
 Bitdefender Bitdefender 2015 Antispam32 bdwtxapps.exe
 Bitdefender Bitdefender 2015 bdfvwiz.exe 
 Bitdefender Bitdefender 2015 downloader.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#11 jajatoto

jajatoto
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Posted 07 July 2015 - 12:35 PM

MalWare Log 1 & 2

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/7/2015
Scan Time: 5:45 PM
Logfile: Malware.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.07.04
Rootkit Database: v2015.07.07.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Walter Laptop

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 417245
Time Elapsed: 1 hr, 2 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Protection, 7/7/2015 5:25 PM, SYSTEM, Protection, Malware Protection, Starting,
Protection, 7/7/2015 5:25 PM, SYSTEM, Protection, Malware Protection, Started,
Protection, 7/7/2015 5:25 PM, SYSTEM, Protection, Malicious Website Protection, Starting,
Protection, 7/7/2015 5:26 PM, SYSTEM, Protection, Malicious Website Protection, Started,
Error, 7/7/2015 5:30 PM, SYSTEM, Update, Bad md5 or size: akadomains, 11,
Error, 7/7/2015 5:30 PM, SYSTEM, Update, Bad md5 or size: akaips, 11,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, IP Database, 0.0.0.0, 2015.6.12.1,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, Domain Database, 0.0.0.0, 2015.6.12.1,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, Remediation Database, 2015.5.13.1, 2015.7.1.2,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, AKA IP Database, 0.0.0.0, 2015.6.12.1,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, AKA Domain Database, 0.0.0.0, 2015.6.12.1,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, Rootkit Database, 2015.6.2.1, 2015.7.7.1,
Update, 7/7/2015 5:30 PM, SYSTEM, Manual, Malware Database, 2015.6.3.3, 2015.7.7.4,
Protection, 7/7/2015 5:30 PM, SYSTEM, Protection, Refresh, Starting,
Protection, 7/7/2015 5:30 PM, SYSTEM, Protection, Malicious Website Protection, Stopping,
Protection, 7/7/2015 5:30 PM, SYSTEM, Protection, Malicious Website Protection, Stopped,
Protection, 7/7/2015 5:30 PM, SYSTEM, Protection, Refresh, Success,
Error, 7/7/2015 5:35 PM, SYSTEM, Update, Bad md5 or size: akadomains, 11,
Error, 7/7/2015 5:35 PM, SYSTEM, Update, Bad md5 or size: akaips, 11,
Update, 7/7/2015 5:35 PM, SYSTEM, Manual, AKA IP Database, 0.0.0.0, 2015.6.12.1,
Update, 7/7/2015 5:35 PM, SYSTEM, Manual, AKA Domain Database, 0.0.0.0, 2015.6.12.1,
Protection, 7/7/2015 5:35 PM, SYSTEM, Protection, Refresh, Starting,
Protection, 7/7/2015 5:35 PM, SYSTEM, Protection, Refresh, Success,
Protection, 7/7/2015 5:35 PM, SYSTEM, Protection, Malicious Website Protection, Starting,
Protection, 7/7/2015 5:35 PM, SYSTEM, Protection, Malicious Website Protection, Started,
Detection, 7/7/2015 6:09 PM, SYSTEM, Protection, Malware Protection, File, PUP.Optional.Proinstall, C:\Users\Walter Laptop\Downloads\JRT-47702259.exe, Quarantine, [7f717d611575bb7b573970e031d1d52b]
Scan, 7/7/2015 6:47 PM, SYSTEM, Manual, Start:7/7/2015 5:45 PM, Duration:1 hr 2 min 28 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)



#12 jajatoto

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Posted 07 July 2015 - 12:36 PM

AdwCleaner Log

 

# AdwCleaner v4.207 - Logfile created 07/07/2015 at 19:00:58
# Updated 21/06/2015 by Xplode
# Database : 2015-07-05.2 [Server]
# Operating system : Windows 8.1  (x64)
# Username : Walter Laptop - WALTER
# Running from : C:\Users\Walter Laptop\Downloads\adwcleaner_4.207.exe
# Option : Cleaning

***** [ Services ] *****

Service Deleted : BdSandBox

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Walter Laptop\Favorites\StumbleUpon
Folder Deleted : C:\Users\Walter Laptop\AppData\Local\pokki
File Deleted : C:\Users\Walter Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Goodgame Empire.lnk

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
Key Deleted : HKCU\Software\Classes\Directory\shell\pokki
Key Deleted : HKCU\Software\Classes\Drive\shell\pokki
Key Deleted : HKCU\Software\Classes\lnkfile\shell\pokki
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_149b46d4a102c0304583931ceaa3f0bf19785ee3
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_17dd240efdb0c50e8a5015de26b6d100f1b1072c
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_2e9d53cc2b402b6e65aa9551308ca17a19c4721a
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_923d0f1d35897f6a6a73ba838623cda94c4ab689
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_cfada041afdc4a11092a096cac66ab6a0945d92b
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_Start_Menu
Key Deleted : HKCU\Software\Pokki
Key Deleted : HKLM\SOFTWARE\Pokki
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\93BAD29AC2E44034A96BCB446EB8552E
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\93BAD29AC2E44034A96BCB446EB8552E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\93BAD29AC2E44034A96BCB446EB8552E
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chatango.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\st.chatango.com

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840

-\\ Google Chrome v43.0.2357.130

[C:\Users\Walter Laptop\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Walter Laptop\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3321459&octid=EB_ORIGINAL_CTID&ISID=M763C0A2B-9CED-41C3-B636-94A0BD143676&SearchSource=58&CUI=&UM=6&UP=SPEB3B0418-2824-47BF-ACEF-6D878472DEB9&q={searchTerms}&SSPV=
[C:\Users\Walter Laptop\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [3336 bytes] - [07/07/2015 18:57:09]
AdwCleaner[S0].txt - [3122 bytes] - [07/07/2015 19:00:58]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3181  bytes] ##########



#13 jajatoto

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Posted 07 July 2015 - 12:45 PM

Im still running the JRT. I'll post the results as soon as it finishes. Also I stopped getting alerts from my Anti Virus about the corrupted file. I found out The One Drive was trying to upload a file ( AVG PATCH) so I deleted it and since then I stopped getting alerts from my anti virus. I still have the other problems though with the keyboard and the boot up.



#14 jajatoto

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Posted 07 July 2015 - 01:34 PM

Here are the results from the JRT scan

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.3.5 (07.07.2015:2)
OS: Windows 8.1 x64
Ran by Walter Laptop on Tue 07/07/2015 at 19:36:59.11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Tasks

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] C:\ProgramData\1419765810.bdinstall.bin

 

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\Google
Successfully deleted: [Folder] C:\users\public\documents\downloaded installers

 

~~~ Chrome

[C:\Users\Walter Laptop\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Walter Laptop\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Walter Laptop\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Walter Laptop\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/07/2015 at 19:54:41.22
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Let me know what you think severac



#15 severac

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Posted 07 July 2015 - 04:17 PM

You didn't run Eset. Never mind.

 

Can you change keyboard? Does the problem persist?

 

----

 

Kaspersky Virus Removal Tool

Please download Kaspersky Virus Removal Tool from here.

§  Right click on KVRT.exe and select Run as Administrator.

§  Read the EULA, then select Accept.

§  Wait for Kaspersky Virus Removal Tool to initialize.

§  In the main screen, select Change parameters, place a checkmark in System drive, then click OK.

§  Click Start scan.

§  Wait for Kaspersky Virus Removal Tool to complete scanning.

§  When the scan is finished, select Neutralize all for all detected objects.

§  Close Kaspersky Virus Removal Tool when done.

Informe me if something is detected.


Edited by severac, 07 July 2015 - 04:22 PM.

I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 





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