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Windows 7 Issue!


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#1 JeanAroni

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Posted 04 July 2015 - 05:56 AM

Last time, I was preparing an assignment and windows 7 crash. (And I lost my work) I have recovered the file. But I want to know what was the error. At the time of usage I wasn't using any heavy software with windows 7. I have the memory.dump file and knows how does it work. But I am still able to know what was happened.? Error message is attached. Thanks!

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#2 hamluis

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Posted 04 July 2015 - 07:02 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
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#3 JeanAroni

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Posted 04 July 2015 - 08:05 AM

Thanks sir, for your kind help. Here is the error message. imgur.com/3DiVndz.jpg Thanks!

#4 dc3

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Posted 04 July 2015 - 10:19 AM

Please do what has been requested.

 

You posted that you had the dump file and was going to post it, please do so.  You should be able to copy the file and paste it in your topic.


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