I followed your link and downloaded the software bundle
for windows 8.1 32/64 bit computers.
Unfortunately when I installed the bundle, it all went into
the 32 bit program file!
I removed all Epson software, re-booted the machine and
tried again, all into the 32 bit area, I removed all again and
had another go as Admin, I explored the files, there is no
indication about 32 or 64 bit, so I tried different files, still
I then went to Serif UK and had a look there, they don't have
my model listed in the windows 8 software.
There is a software disc with the machine which has 64 bit
software on it, I just don't understand why it keeps going into
the 32 bit area.
I am stuck now till I can contact Epson.
Thanks for your help, I will leave it tonight, I have been too
long trying to fix this toda.