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it's a bad sign isn't it? (new laptop not working)


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6 replies to this topic

#1 tobyo

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Posted 02 July 2015 - 05:47 PM

I followed the instructions and then pressed the power button.......nothing. I wait about 5 minutes or so and do a hard shut down. take out the battery, put it back in, turned it on.........nothing. anyone have any other remedies they can share? I guess I gotta send it back....

 

it's an acer v5 with windows 7.......



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#2 buddy215

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Posted 02 July 2015 - 06:00 PM

Did you attempt to use without the battery....just plugged into a wall outlet using the powerpack?

Did you allow the battery to charge as per instruction?

 

If both answers to those questions are YES and there is nothing happening....lights....on screen text...nothing....then you should return it.


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#3 tobyo

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Posted 02 July 2015 - 06:05 PM

it said nothing about charging the battery, which I did find odd. I have had great luck with Acer but this one appears to be a dud. bummer. 

 

I tried it without the battery and still nothing. thanks for your help. appreciate it.



#4 OldPhil

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Posted 03 July 2015 - 09:44 AM

Change it out for another one, I have two Acer's one 5 year old and one 7 year old still chugging along with nothing but a software glitch here and there not their fault.


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#5 Kilroy

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Posted 03 July 2015 - 11:36 AM

Did you pull the battery, remove from AC power, and then hold down the power button for 30 seconds.  Put it all back together and see what happens.

 

What happened originally that started this issue?



#6 tobyo

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Posted 11 July 2015 - 09:48 PM

Did you pull the battery, remove from AC power, and then hold down the power button for 30 seconds.  Put it all back together and see what happens.

 

What happened originally that started this issue?

 

I tried all kinds of things and still there was nothing on the screen. I could hear the hard drive boot up and hum along but nothing registered on the screen. I sent it back and just turned on the same machine from a different retailer and all is well.  thanks everyone for all the replies!



#7 JerkyMcDilerino

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Posted 12 July 2015 - 12:20 AM

I would suggest you bring your computer to technician near your area to have take him take a look of it, while they might charge you between $40 or less but it's better than waiting with no answer.






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