I've been having some strange performance issues with my laptop for about a month now. I am experiencing constant lag spikes whenever I'm online, even when I only have one tab open. I'm even experiencing delays when opening Microsoft Word. For at least two weeks, I've scanned my system with just about every anti virus software I could think of. The all came up empty handed. I've had a tech savvy friend check things out, and he says he sees no signs of infection, and most likely my laptop is getting old, which may be the case.
Thing is, today when going through a troubleshoot wizard to search for any potential performance issues, I'm given a list of programs that are opened on startup, giving me the option to turn some or all of them off. Here is the list:
Synaptics Pointing Device Driver
HP Launch Box
IDT PC Audio
Microsoft Xbox 360 Accessories
AMD USB 3.0 Device Detector
ESET Smart Security
HP On Screen Display
HP Quick Launch
Catalyst Control Center
What caught my eye was the file named (default). Every other file on this list shows a file location when I move the cursor over it. This file's location reads, "unknown".
Is this malware, or something else? If it is malware, how can I locate the file and remove it?
Thanks in advance!