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Application Error FRST64


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#1 WacoJohn

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Posted 01 July 2015 - 09:41 PM

Exception EAccessViolation in module ERUNT.EXE at 00003A38.

Access violation at address 00403A38 in module 'ERUNT.EXE'.  Read of address 0076005D

 

on execution of frst64.exe.  According to the download site, this program needs to be run in SAFE MODE but only for XP.  I am running it from Windows 8.1-64 desktop.

 

I am only running it out of curiosity .. I see a lot of advice to NOT run utilities unless instructed to do so, but surely that can't apply to everything in BleepingComputer downloads.  I thought it would be OK to take a look at this, but alas, the error.

 

Anyone have comments about the error and if it is OK to run this just to see what it offers?

 

Thank you in advance.

 



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#2 Aura

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Posted 01 July 2015 - 09:49 PM

Hi WacoJohn :)

Looks like FRST failed to execute ERUNT, which is what it uses to back-up the Registry.
Is FRST64.exe on your Desktop?
Did you right-click on it and select Run as Administrator?

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#3 WacoJohn

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Posted 01 July 2015 - 10:04 PM

Hi WacoJohn :)

Looks like FRST failed to execute ERUNT, which is what it uses to back-up the Registry.
Is FRST64.exe on your Desktop?
Did you right-click on it and select Run as Administrator?

 

Thought I did, but to be sure, I ran it again.  Same situation .. but different values:

 

Exception EAccessViolation in module ERUNT.EXE at 00003A62.

Access violation at address 00403A62 in module 'ERUNT.EXE'.  Read of address 00630066

 

Then, I decided it might be a corrupt d/l .. so I got it again, .. ran as admin, and got the same error ... same values as just above and thank you for the quick reply!



#4 Aura

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Posted 01 July 2015 - 10:07 PM

Well, farbar will probably see this thread soon (or a Staff member) will PM him it so he can take a look. Meanwhile, follow the instructions below to clean your temp files and give it another try. If it doesn't work, wait for farbar :)

3DPGbxe.pngTemp File Cleaner (TFC)
  • Download Temp File Cleaner (TFC) and move it to your Desktop;
  • Right-click on the executable and select Spcusrh.pngRun as Administrator;
  • Simply click on Start to launch the clean-up and wait until it completes;
    s5yB2E8.png
  • Depending on which processes are running, all your programs will be closed and explorer.exe (your Windows shell) will be killed, it will however be relaunched shortly after so do not panic;
  • There's no log to give for this tool;

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#5 WacoJohn

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Posted 01 July 2015 - 10:19 PM

Well, farbar will probably see this thread soon (or a Staff member) will PM him it so he can take a look. Meanwhile, follow the instructions below to clean your temp files and give it another try. If it doesn't work, wait for farbar :)

 

I have done as you instructed .. and will look forward to further support.  Thank you again.



#6 Aura

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Posted 01 July 2015 - 10:20 PM

No problem, sorry that I can't be of much help either but you'll be in good hands soon :)

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#7 quietman7

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Posted 02 July 2015 - 04:56 AM

I have notified Farbar and provided a link to this topic.

BTW...TFC was last updated by OldTimer 6/23/12...that was version 3.1.9.0 which supported Windows XP/Vista/Windows 7. TFC has become outdated to some extent as the Windows operating system has continued to be updated with critical security patches. As time has passed, there have been more reports of various issues with running TFC to include unexpected freezing, hanging, unresponsiveness, etc. especially on newer operating systems so I would not recommend using it on Windows 8.


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#8 WacoJohn

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Posted 02 July 2015 - 09:22 AM

I have notified Farbar and provided a link to this topic.

BTW...TFC was last updated by OldTimer 6/23/12...that was version 3.1.9.0 which supported Windows XP/Vista/Windows 7. TFC has become outdated to some extent as the Windows operating system has continued to be updated with critical security patches. As time has passed, there have been more reports of various issues with running TFC to include unexpected freezing, hanging, unresponsiveness, etc. especially on newer operating systems so I would not recommend using it on Windows 8.

 

Thank you .. immensely.  I ran TFC .. once.  Dunno if that is why or some other problem, but I cannot install some programs, .. now, .. cannot update some .. get 'the file you are trying to use is located on a network drive' errors.

 

I am a few steps away from doing a factory restore .. which will take me weeks to get back to normal.  However, I await the arrival of FARBER .. and thank you for your attention.



#9 quietman7

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Posted 02 July 2015 - 12:54 PM

Not a problem.
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#10 WacoJohn

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Posted 02 July 2015 - 07:59 PM

perhaps a misunderstanding ... still waiting for help.  Factory Restore is a last resort.  Sorry for the confusion.  Hope to resolve without the restore.



#11 quietman7

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Posted 02 July 2015 - 08:35 PM

By not a problem, I meant I understood you wanted to wait until Farbar had a chance to your first post but that isn't related to your current issue. Erunt just backs ups all the registry hives.

Have you tried using Windows 8 System Restore to return to a previous point in time?
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#12 WacoJohn

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Posted 02 July 2015 - 10:48 PM

By not a problem, I meant I understood you wanted to wait until Farbar had a chance to your first post but that isn't related to your current issue. Erunt just backs ups all the registry hives.

Have you tried using Windows 8 System Restore to return to a previous point in time?

 

Very good question.  I have not attempted W system restore .. there are reasons which I won't go into, that make that a poor choice.  Here is one of 'em ... I indeed have had a number of problems .. BUT, I found out why ... and have corrected ... they were procedural mostly.  That means most if not all problems are resolved .. except the ERUNT problem so would like to hear from Farbar on that .. before taking 'drastic' steps .. if you get what I mean.

 

Thank you so much for your attention.  I really appreciate it.


Edited by WacoJohn, 02 July 2015 - 11:15 PM.


#13 quietman7

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Posted 03 July 2015 - 05:27 AM

Glad to hear most of the other issues have been resolved.

Farbar has advised after numerous attempts he has not been able to reproduce the error. If there are further reports from others and we get more information, I will let you know. In the meantime, since the error is only related to ERUNT, you can ignore it when trying to run FRST.
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#14 WacoJohn

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Posted 03 July 2015 - 08:57 AM

Glad to hear most of the other issues have been resolved.

Farbar has advised after numerous attempts he has not been able to reproduce the error. If there are further reports from others and we get more information, I will let you know. In the meantime, since the error is only related to ERUNT, you can ignore it when trying to run FRST.

 

Fair enough.  Let us then close this thread .. it is not based on the actual problem (ERUNT).  Thanks to everyone for the attention and help.



#15 Aura

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Posted 03 July 2015 - 09:08 AM

In the future if you want, there's other programs that can be used to back-up the Registry, like Tweaking.com Registry Back-up (which works on newer version of Windows) so you could always use that instead :)

http://www.tweaking.com/content/page/registry_backup.html

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