All of a sudden last night I discovered that my disc drive (an ASUS drive, here's a link to the drive on Newegg) is not reading discs after trying to import some music discs a friend sent me. At first I figured it could just be his discs but then I tried another music disc which I have used on the PC before and found that it too was not being recognized. I also tried a DVD I own and had the same thing happen.
Looking at device manager, I have two yellow caution signs next to "ASUS BC-12B1ST b ATA Device" and "DTSOFT Virtual CdRom Device". I've tried updating drivers (device manager says drivers are up to date) and I've tried uninstalling them in device manager and rebooting (on start-up the drivers said they both failed to install). Under device status on both of those devices it reads "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
When I put a disc in, I think I can hear the drive spinning up, and I can definitely hear it spinning down. The light on the drive also still flashes when I put a disc in. I also seem to hear some sort of beep coming from the drive, not very loud, just internal. I can't remember if that happened before or if it's giving me some kind of audial error message. I was hoping this would just be a loose cable problem (I have not yet taken the PC apart to look at it yet) but I figure'd if there was a cable issue then there would be no power to the drive at all?
Anyone have any ideas? Am I looking at a hardware or software issue?
Oh btw I'm running Windows 7 Home Premium
Edited by SlapMop, 02 July 2015 - 12:41 AM.
Moved to internal hardware from external hardware as requested