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Windows 8.1 running slow


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38 replies to this topic

#1 Rick605

Rick605

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Posted 01 July 2015 - 01:50 PM

I can't seem to figure out how to copy and paste a message from another forum that I left, so here's the link.

 

 

 

http://www.bleepingcomputer.com/forums/t/581311/slow-loading-computer/#entry3749730



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m

#2 Aura

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Posted 02 July 2015 - 10:12 AM

Hi Rick605 :)

We'll follow boopme's suggestion and take a look at the startup entries, as well as the installed programs.

sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;
3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 Rick605

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Posted 02 July 2015 - 12:55 PM

I downloaded autoruns, but after extracting it there is no autoruns.exe. I right clicked on eveything there, but didn't get run as adimnistrtaor. I got the "open, cut, copy delete" options.

 

What am I not doing right?



#4 Aura

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Posted 02 July 2015 - 12:59 PM

You won't see the ".exe" in Autoruns.exe if you don't have Hide extensions for known file types in the Folder Options.

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#5 Rick605

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Posted 02 July 2015 - 01:00 PM

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Richard (administrator) on 02-07-2015 at 13:58:44
Running from "C:\Users\Richard\Desktop"
Microsoft Windows 8.1  (X64)
Model: Inspiron 3847 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================




127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)
Dell Wireless 1705 802.11b/g/n (2.4GHZ) = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rick
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : frontier.com

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 54-35-30-41-66-AE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-35-30-41-66-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : 54-35-30-41-66-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : frontier.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-1F-66-42-1C-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b442:c127:a2f1:744%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, June 10, 2015 12:29:59 PM
   Lease Expires . . . . . . . . . . : Friday, July 3, 2015 12:34:40 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 63446886
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-66-E7-E1-C8-1F-66-42-1C-4E
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.frontier.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : frontier.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 5:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1cde:d12:3f57:feb8(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1cde:d12:3f57:feb8%7(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-66-E7-E1-C8-1F-66-42-1C-4E
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dsldevice.frontier.com
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4006:807::1009
      216.58.219.206


Pinging google.com [173.194.123.40] with 32 bytes of data:
Reply from 173.194.123.40: bytes=32 time=27ms TTL=54
Reply from 173.194.123.40: bytes=32 time=27ms TTL=54

Ping statistics for 173.194.123.40:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 27ms, Average = 27ms
Server:  dsldevice.frontier.com
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=75ms TTL=48
Reply from 98.138.253.109: bytes=32 time=75ms TTL=48

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 75ms, Average = 75ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...54 35 30 41 66 ae ......Bluetooth Device (Personal Area Network)
  5...16 35 30 41 66 ad ......Microsoft Wi-Fi Direct Virtual Adapter
  4...54 35 30 41 66 ad ......Dell Wireless 1705 802.11b/g/n (2.4GHZ)
  3...c8 1f 66 42 1c 4e ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.71     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.71    266
     192.168.1.71  255.255.255.255         On-link      192.168.1.71    266
    192.168.1.255  255.255.255.255         On-link      192.168.1.71    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.71    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.71    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:6ab8:1cde:d12:3f57:feb8/128
                                    On-link
  3    266 fe80::/64                On-link
  7    306 fe80::/64                On-link
  7    306 fe80::1cde:d12:3f57:feb8/128
                                    On-link
  3    266 fe80::b442:c127:a2f1:744/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    266 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2015 05:50:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x22a0
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
Faulting package full name: rundll32.exe_aepdu.dll4
Faulting package-relative application ID: rundll32.exe_aepdu.dll5

Error: (07/02/2015 05:50:08 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}

Error: (07/02/2015 01:34:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_appraiser.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x1694
Faulting application start time: 0xrundll32.exe_appraiser.dll0
Faulting application path: rundll32.exe_appraiser.dll1
Faulting module path: rundll32.exe_appraiser.dll2
Report Id: rundll32.exe_appraiser.dll3
Faulting package full name: rundll32.exe_appraiser.dll4
Faulting package-relative application ID: rundll32.exe_appraiser.dll5

Error: (07/02/2015 01:29:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x34ac
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
Faulting package full name: rundll32.exe_aepdu.dll4
Faulting package-relative application ID: rundll32.exe_aepdu.dll5

Error: (07/01/2015 00:37:03 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}

Error: (07/01/2015 08:47:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifest.

Error: (07/01/2015 08:47:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_appraiser.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x3554
Faulting application start time: 0xrundll32.exe_appraiser.dll0
Faulting application path: rundll32.exe_appraiser.dll1
Faulting module path: rundll32.exe_appraiser.dll2
Report Id: rundll32.exe_appraiser.dll3
Faulting package full name: rundll32.exe_appraiser.dll4
Faulting package-relative application ID: rundll32.exe_appraiser.dll5

Error: (07/01/2015 08:45:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x9dc
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
Faulting package full name: rundll32.exe_aepdu.dll4
Faulting package-relative application ID: rundll32.exe_aepdu.dll5

Error: (06/30/2015 04:54:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017d1
Faulting process id: 0x3020
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
Faulting package full name: rundll32.exe_aepdu.dll4
Faulting package-relative application ID: rundll32.exe_aepdu.dll5

Error: (06/30/2015 03:54:21 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifest.


System errors:
=============
Error: (07/02/2015 01:02:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (07/02/2015 01:00:25 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (07/02/2015 01:00:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (07/02/2015 00:58:25 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (07/02/2015 11:57:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (07/02/2015 11:55:26 AM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (07/02/2015 11:52:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (07/02/2015 11:50:26 AM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (07/02/2015 11:49:22 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (07/02/2015 11:47:21 AM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (07/02/2015 05:50:25 AM) (Source: Application Error)(User: )
Description: rundll32.exe_aepdu.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d122a001d0b4ac6f1eda53C:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dllc2b01ea6-209f-11e5-82d4-5435304166ae

Error: (07/02/2015 05:50:08 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/02/2015 01:34:01 AM) (Source: Application Error)(User: )
Description: rundll32.exe_appraiser.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d1169401d0b48816e43ec8C:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dllf147da49-207b-11e5-82d4-5435304166ae

Error: (07/02/2015 01:29:35 AM) (Source: Application Error)(User: )
Description: rundll32.exe_aepdu.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d134ac01d0b487e019f3bdC:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dll52b655b3-207b-11e5-82d4-5435304166ae

Error: (07/01/2015 00:37:03 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/01/2015 08:47:07 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifestc:\users\richard\desktop\esetsmartinstaller_enu.exe

Error: (07/01/2015 08:47:05 AM) (Source: Application Error)(User: )
Description: rundll32.exe_appraiser.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d1355401d0b3fbc65c781eC:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dll46a4023d-1fef-11e5-82d4-5435304166ae

Error: (07/01/2015 08:45:09 AM) (Source: Application Error)(User: )
Description: rundll32.exe_aepdu.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d19dc01d0b3fb75ed7245C:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dll0126ae27-1fef-11e5-82d4-5435304166ae

Error: (06/30/2015 04:54:30 PM) (Source: Application Error)(User: )
Description: rundll32.exe_aepdu.dll6.3.9600.1741554504eb8msvcrt.dll7.0.9600.17415545055fec000000500000000000017d1302001d0b376b4c0179aC:\Windows\system32\rundll32.exeC:\Windows\system32\msvcrt.dll33c0a3c1-1f6a-11e5-82d4-5435304166ae

Error: (06/30/2015 03:54:21 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifestC:\Users\Richard\Desktop\esetsmartinstaller_enu.exe


=========================== Installed Programs ============================

1400 (HKLM-x32\...\{0919D141-CCBC-4751-997D-E022345643BE}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
1400_Help (HKLM-x32\...\{6FBE200D-1F00-40B7-BF48-FEB265AADE94}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
1400Trb (HKLM-x32\...\{6A3C2391-BCE2-4D28-A336-73B953B4502F}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Illustrator CC (HKLM-x32\...\{F2321021-08A2-44D6-B1DF-BDB415F23EC3}) (Version: 17.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
AIO_CDB_ProductContext (HKLM-x32\...\{D5045A94-1D46-44A7-9C4F-7D05B40D82EC}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
AIO_CDB_Software (HKLM-x32\...\{2DFDE21D-AFFE-4CDD-BBD4-3B7832BEC036}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
AIO_Scan (HKLM-x32\...\{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 1124073794.4759644.48.2147344384 - Audible, Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Copy (HKLM-x32\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.4 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.4 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.2.2.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.3.60494 - Dell)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fax (HKLM-x32\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
GoToMeeting 6.3.1468 IT Installer (HKLM-x32\...\{687AB260-A9F2-4E90-8701-F8E081AA139C}) (Version: 6.3.1468 - Citrix) Hidden
GoToMeeting 7.2.0.2759 (HKCU\...\GoToMeeting) (Version: 7.2.0.2759 - CitrixOnline)
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.240 - SurfRight B.V.)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Photosmart Officejet and Deskjet All-In-One Driver Software (HKLM\...\{6F5B70F0-EA6C-4A5B-BB16-8390BD66B251}) (Version: 14.0 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3262 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.80 - Logitech Inc.)
Malwarebytes Anti-Exploit version 1.06.1.1019 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.06.1.1019 - Malwarebytes)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4727.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.306.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.304 - Qualcomm Atheros Communications)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7016 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.103 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Tweaking.com - Technicians Toolbox (HKLM-x32\...\Tweaking.com - Technicians Toolbox) (Version: 1.0.1 - Tweaking.com)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 3.0.0 - Tweaking.com)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (03/06/2009 1.0.0008.0) (HKLM\...\422991454CB076E9B856C21BBF99AF2B82317EDA) (Version: 03/06/2009 1.0.0008.0 - Western Digital Technologies)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8108.94 MB
Available physical RAM: 5520.47 MB
Total Virtual: 10700.94 MB
Available Virtual: 5923.12 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:922.84 GB) (Free:756.02 GB) NTFS
3 Drive f: () (Removable) (Total:14.47 GB) (Free:14.35 GB) FAT32

========================= Users: ========================================

User accounts for \\RICK

Administrator            Guest                    Richard                  


**** End of log ****



#6 Rick605

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Posted 02 July 2015 - 01:11 PM

http://ge.tt/2ZpkgaJ2/v/0

 

It says it failed to upload file. I tried it twice and will try again now.

 

http://ge.tt/393lhaJ2/v/0


Edited by Rick605, 02 July 2015 - 01:17 PM.


#7 Aura

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Posted 02 July 2015 - 04:25 PM

Did you attempt to install a program recently? Or update one? You can also uninstall Bing Bar and Google Toolbar for Internet Explorer. In Autoruns, you can delete the following entries (right-click on them and select Delete).

1h0VGBn.png

Also, PocketCloud service has been closed.

http://www.pocketcloud.com/

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#8 Rick605

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Posted 02 July 2015 - 04:33 PM

I've update adobe recently and flash player. I believe the flash player was one or two days ago.



#9 Aura

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Posted 02 July 2015 - 04:34 PM

Alright, follow the instructions below please.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;

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#10 Rick605

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Posted 02 July 2015 - 04:40 PM

Do I enter

sfc /scannow  Next to C:\Windows|system32> or below it?


#11 Aura

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Posted 02 July 2015 - 04:41 PM

Next to it, yes. Then you press on Enter.

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#12 Rick605

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Posted 02 July 2015 - 04:46 PM

Aura....great name by the way. My mind isn't working at top speed right now and I don't want to make a mistake. I really appreciate your help. I'll do this tomorrow. :)



#13 Aura

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Posted 02 July 2015 - 04:48 PM

Thank you :) And no problem, take your time.

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#14 Rick605

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Posted 17 September 2015 - 05:47 PM

Sorry for the astronomical delay....I should start again from the beginning?

 

http://ge.tt/1a9Zh5O2/v/0



#15 Rick605

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Posted 17 September 2015 - 05:52 PM

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Richard (administrator) on 17-09-2015 at 18:49:40
Running from "C:\Users\Richard\Desktop"
Microsoft Windows 8.1  (X64)
Model: Inspiron 3847 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================




127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)
Dell Wireless 1705 802.11b/g/n (2.4GHZ) = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rick
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : frontier.com

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 54-35-30-41-66-AE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-35-30-41-66-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : 54-35-30-41-66-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : frontier.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-1F-66-42-1C-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b442:c127:a2f1:744%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, September 12, 2015 8:45:22 AM
   Lease Expires . . . . . . . . . . : Friday, September 18, 2015 3:38:05 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 63446886
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-66-E7-E1-C8-1F-66-42-1C-4E
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.frontier.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : frontier.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 5:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:df:396a:3f57:feb8(Preferred)
   Link-local IPv6 Address . . . . . : fe80::df:396a:3f57:feb8%7(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-66-E7-E1-C8-1F-66-42-1C-4E
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dsldevice.frontier.com
Address:  192.168.1.254

Name:    google.com
Addresses:  2800:3f0:4001:813::100e
      173.194.118.102
      173.194.118.110
      173.194.118.98
      173.194.118.101
      173.194.118.103
      173.194.118.105
      173.194.118.104
      173.194.118.97
      173.194.118.99
      173.194.118.100
      173.194.118.96


Pinging google.com [173.194.118.102] with 32 bytes of data:
Reply from 173.194.118.102: bytes=32 time=447ms TTL=48
Reply from 173.194.118.102: bytes=32 time=535ms TTL=48

Ping statistics for 173.194.118.102:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 447ms, Maximum = 535ms, Average = 491ms
Server:  dsldevice.frontier.com
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=363ms TTL=42
Reply from 98.139.183.24: bytes=32 time=222ms TTL=42

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 222ms, Maximum = 363ms, Average = 292ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...54 35 30 41 66 ae ......Bluetooth Device (Personal Area Network)
  5...16 35 30 41 66 ad ......Microsoft Wi-Fi Direct Virtual Adapter
  4...54 35 30 41 66 ad ......Dell Wireless 1705 802.11b/g/n (2.4GHZ)
  3...c8 1f 66 42 1c 4e ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.71     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.71    266
     192.168.1.71  255.255.255.255         On-link      192.168.1.71    266
    192.168.1.255  255.255.255.255         On-link      192.168.1.71    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.71    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.71    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:6ab8:df:396a:3f57:feb8/128
                                    On-link
  3    266 fe80::/64                On-link
  7    306 fe80::/64                On-link
  7    306 fe80::df:396a:3f57:feb8/128
                                    On-link
  3    266 fe80::b442:c127:a2f1:744/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    266 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/17/2015 03:16:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: CompatTelRunner.exe, version: 10.0.10208.0, time stamp: 0x55b5cf7a
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017be
Faulting process id: 0x188c
Faulting application start time: 0xCompatTelRunner.exe0
Faulting application path: CompatTelRunner.exe1
Faulting module path: CompatTelRunner.exe2
Report Id: CompatTelRunner.exe3
Faulting package full name: CompatTelRunner.exe4
Faulting package-relative application ID: CompatTelRunner.exe5

Error: (09/17/2015 03:16:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifest.

Error: (09/17/2015 03:11:53 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}

Error: (09/16/2015 08:16:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: Amazon Music.exe, version: 3.10.0.0, time stamp: 0x55adcfb4
Faulting module name: Amazon Music.exe, version: 3.10.0.0, time stamp: 0x55adcfb4
Exception code: 0xc0000409
Fault offset: 0x0024ce68
Faulting process id: 0x1f80
Faulting application start time: 0xAmazon Music.exe0
Faulting application path: Amazon Music.exe1
Faulting module path: Amazon Music.exe2
Report Id: Amazon Music.exe3
Faulting package full name: Amazon Music.exe4
Faulting package-relative application ID: Amazon Music.exe5

Error: (09/16/2015 02:24:05 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}

Error: (09/16/2015 00:35:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: CompatTelRunner.exe, version: 10.0.10208.0, time stamp: 0x55b5cf7a
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017be
Faulting process id: 0x1a74
Faulting application start time: 0xCompatTelRunner.exe0
Faulting application path: CompatTelRunner.exe1
Faulting module path: CompatTelRunner.exe2
Report Id: CompatTelRunner.exe3
Faulting package full name: CompatTelRunner.exe4
Faulting package-relative application ID: CompatTelRunner.exe5

Error: (09/16/2015 00:35:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifest.

Error: (09/15/2015 07:46:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: Amazon Music.exe, version: 3.10.0.0, time stamp: 0x55adcfb4
Faulting module name: Amazon Music.exe, version: 3.10.0.0, time stamp: 0x55adcfb4
Exception code: 0xc0000409
Fault offset: 0x0024ce68
Faulting process id: 0x8dc
Faulting application start time: 0xAmazon Music.exe0
Faulting application path: Amazon Music.exe1
Faulting module path: Amazon Music.exe2
Report Id: Amazon Music.exe3
Faulting package full name: Amazon Music.exe4
Faulting package-relative application ID: Amazon Music.exe5

Error: (09/15/2015 02:04:44 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}

Error: (09/15/2015 00:07:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: CompatTelRunner.exe, version: 10.0.10208.0, time stamp: 0x55b5cf7a
Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x545055fe
Exception code: 0xc0000005
Fault offset: 0x00000000000017be
Faulting process id: 0xda4
Faulting application start time: 0xCompatTelRunner.exe0
Faulting application path: CompatTelRunner.exe1
Faulting module path: CompatTelRunner.exe2
Report Id: CompatTelRunner.exe3
Faulting package full name: CompatTelRunner.exe4
Faulting package-relative application ID: CompatTelRunner.exe5


System errors:
=============
Error: (09/17/2015 06:32:08 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (09/17/2015 06:30:08 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (09/17/2015 06:30:08 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (09/17/2015 06:28:08 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (09/17/2015 05:32:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (09/17/2015 05:30:11 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (09/17/2015 05:30:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (09/17/2015 05:28:11 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (09/17/2015 04:24:24 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {10DA4F3C-CC99-4190-BE4D-58330754E882}

Error: (09/17/2015 04:22:24 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (09/17/2015 03:16:21 AM) (Source: Application Error)(User: )
Description: CompatTelRunner.exe10.0.10208.055b5cf7amsvcrt.dll7.0.9600.17415545055fec000000500000000000017be188c01d0f117c5aa05caC:\Windows\system32\CompatTelRunner.exeC:\Windows\system32\msvcrt.dllfebf9d6e-5d0b-11e5-82df-5435304166ae

Error: (09/17/2015 03:16:21 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifestc:\users\richard\desktop\esetsmartinstaller_enu.exe

Error: (09/17/2015 03:11:53 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/16/2015 08:16:10 PM) (Source: Application Error)(User: )
Description: Amazon Music.exe3.10.0.055adcfb4Amazon Music.exe3.10.0.055adcfb4c00004090024ce681f8001d0f0a0148543fbC:\Users\Richard\AppData\Local\Amazon Music\Amazon Music.exeC:\Users\Richard\AppData\Local\Amazon Music\Amazon Music.exe4ba1ffa5-5cd1-11e5-82df-5435304166ae

Error: (09/16/2015 02:24:05 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/16/2015 00:35:21 AM) (Source: Application Error)(User: )
Description: CompatTelRunner.exe10.0.10208.055b5cf7amsvcrt.dll7.0.9600.17415545055fec000000500000000000017be1a7401d0f038f77c244bC:\Windows\system32\CompatTelRunner.exeC:\Windows\system32\msvcrt.dll56c7adb5-5c2c-11e5-82df-5435304166ae

Error: (09/16/2015 00:35:21 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifestc:\users\richard\desktop\esetsmartinstaller_enu.exe

Error: (09/15/2015 07:46:42 PM) (Source: Application Error)(User: )
Description: Amazon Music.exe3.10.0.055adcfb4Amazon Music.exe3.10.0.055adcfb4c00004090024ce688dc01d0effed2b0d4ecC:\Users\Richard\AppData\Local\Amazon Music\Amazon Music.exeC:\Users\Richard\AppData\Local\Amazon Music\Amazon Music.exe0387135e-5c04-11e5-82df-5435304166ae

Error: (09/15/2015 02:04:44 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.MFCLOC,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712. assembly interface: IAssemblyCacheItem, function: Commit, component: {ACF659FB-90F9-349C-99A2-5F7A62F0E7D6}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/15/2015 00:07:10 AM) (Source: Application Error)(User: )
Description: CompatTelRunner.exe10.0.10208.055b5cf7amsvcrt.dll7.0.9600.17415545055fec000000500000000000017beda401d0ef6bcff66893C:\Windows\system32\CompatTelRunner.exeC:\Windows\system32\msvcrt.dll3c66104c-5b5f-11e5-82df-5435304166ae


=========================== Installed Programs ============================

1400 (HKLM-x32\...\{0919D141-CCBC-4751-997D-E022345643BE}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
1400_Help (HKLM-x32\...\{6FBE200D-1F00-40B7-BF48-FEB265AADE94}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
1400Trb (HKLM-x32\...\{6A3C2391-BCE2-4D28-A336-73B953B4502F}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Illustrator CC (HKLM-x32\...\{F2321021-08A2-44D6-B1DF-BDB415F23EC3}) (Version: 17.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
AIO_CDB_ProductContext (HKLM-x32\...\{D5045A94-1D46-44A7-9C4F-7D05B40D82EC}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
AIO_CDB_Software (HKLM-x32\...\{2DFDE21D-AFFE-4CDD-BBD4-3B7832BEC036}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
AIO_Scan (HKLM-x32\...\{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.10.1.1000 - Amazon Services LLC)
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 1124073794.4759644.48.2147344384 - Audible, Inc.)
Avast Internet Security (HKLM-x32\...\Avast) (Version: 10.3.2225 - AVAST Software)
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Copy (HKLM-x32\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.4 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.4 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.4.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.0.47 - Dell)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fax (HKLM-x32\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.93 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6710.2136 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
GoToMeeting 6.3.1468 IT Installer (HKLM-x32\...\{687AB260-A9F2-4E90-8701-F8E081AA139C}) (Version: 6.3.1468 - Citrix) Hidden
GoToMeeting 7.2.3.3019 (HKCU\...\GoToMeeting) (Version: 7.2.3.3019 - CitrixOnline)
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.240 - SurfRight B.V.)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Photosmart Officejet and Deskjet All-In-One Driver Software (HKLM\...\{6F5B70F0-EA6C-4A5B-BB16-8390BD66B251}) (Version: 14.0 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3262 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.80 - Logitech Inc.)
Malwarebytes Anti-Exploit version 1.07.1.1015 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.07.1.1015 - Malwarebytes)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1002 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.306.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.304 - Qualcomm Atheros Communications)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7016 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.103 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Tweaking.com - Technicians Toolbox (HKLM-x32\...\Tweaking.com - Technicians Toolbox) (Version: 1.0.1 - Tweaking.com)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 3.0.0 - Tweaking.com)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (03/06/2009 1.0.0008.0) (HKLM\...\422991454CB076E9B856C21BBF99AF2B82317EDA) (Version: 03/06/2009 1.0.0008.0 - Western Digital Technologies)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 8108.94 MB
Available physical RAM: 5777.61 MB
Total Virtual: 11564.94 MB
Available Virtual: 7528.43 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:922.84 GB) (Free:860.95 GB) NTFS
3 Drive f: () (Removable) (Total:14.47 GB) (Free:14.32 GB) FAT32

========================= Users: ========================================

User accounts for \\RICK

Administrator            Guest                    Richard                 


**** End of log ****
 






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