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I have malware located in my registry editer... What can I do to destroy


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#1 Username3333

Username3333

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Posted 01 July 2015 - 09:55 AM

I have been using Malwarebytes Antimalware ever since I have had a computer. I currently have an HP laptop; been using it for 6 years. I have never had any problems or issues. But, I do tend to forget to update my computer a lot. My computer was going extremely slow so I figured I would freshen up. Last week I finally remembered to update my computer and it took about 20 minutes for my computer to restart. (I had 1,200 updates) After I updated it, I purposely ran Malwarebytes (quick scan) and I did not catch anything. But the next time I ran the program I had a crap load of potential malware. I have scanned my computer several times and the malware doesn't seem to be getting terminated. I have disconnected all external devices and I have transferred all personal info to another storage device and deleted it off my computer. I have deleted all cookies, history, passwords... And the same malware shows up on every scan. I scanned my computer with McAfee two times and that did not catch the malware that Malwarebtyes has been getting. The PUPs that were caught are mostly showing up in my registry editer and my AskPartnerNetwork Toolbar. I have looked at my processes, but I really don't know what to look for, so I just left all that alone. What should I do? Below are some pics of where the locations of the PUPs were...

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#2 nasdaq

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Posted 03 July 2015 - 09:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

If not already done, please run the Malwarebytes tool and remove everything that has been identified.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running?
Wait for further instructions.

#3 nasdaq

nasdaq

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Posted 08 July 2015 - 09:00 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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