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Gateway Laptop w/win8 Drive locked? Can't access windows


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#1 AnneMarie57

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Posted 30 June 2015 - 01:43 PM

Hi, I've tried everything (I think)  I put Linix on a flash and it will run, so I could access the files on the HD and got them off.. I got a win 8.1 Recovery disk on a flash drive and was able to access a command promp and ran all the tests but still the drive is locked. No log files will write, so I can't look at them.   It won't reset, it starts to and then more errors...   Thoughts???



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#2 OldPhil

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Posted 30 June 2015 - 04:31 PM

Do you know if you have a recovery partition?  If you do you bring it back to factory fresh (important) all data and additional programs will be gone but it will run like new.


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#3 AnneMarie57

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Posted 30 June 2015 - 04:48 PM

Hi, it shows 2 partitions, 1 like 400+ gigs and the other like 12 gigs. This is my daughters laptop



#4 OldPhil

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Posted 30 June 2015 - 05:05 PM

If you have the original paperwork it will tell you how, if not Google recovery with your make and model.  Most rebuild with an F key when first booting.


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#5 AnneMarie57

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Posted 30 June 2015 - 06:09 PM

I tried
bootrec /fixmbr
bootrec.exe /fixboot
bootrec.exe /RebuildBcd

It won't work..errors

 

I tried

 

diskpart.exe
list disk
select disk 0 <----------- from the output of the previous command
attributes disk <-------- displays the attributes of that drive

see if it is marked as readonly
here is what mine shows:
DISKPART> attributes disk
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No

if it is not marked readonly i would check the partition tables attrbutes

list volume
seclect volume 2 <-------- this is my windows drive
attributes volume <---------this will dump your volume info

here is what mine looks like:

DISKPART> attributes volume
Read-only : No
Hidden : No
No Default Drive Letter: No
Shadow Copy : No

 

I tried this again

bootrec /fixmbr
bootrec.exe /fixboot
bootrec.exe /RebuildBcd

 

No luck...



#6 OldPhil

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Posted 30 June 2015 - 06:22 PM

I pulled this off a post for Gateway hopefully it will work for you!

 

The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10 then it should bring you to a boot sequence screen then choose the HDD and then hold down ALT and repeatedly hit f10 again that should prompt the restore feature for gateway. If that doesn't work the only way to do it is to boot into windows and run the eRecovery program.


Honesty & Integrity Above All!


#7 FreeBooter

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Posted 30 June 2015 - 07:13 PM

Can you run Chkdsk C:  /r command to repair NTFS file system errors and locates bad sectors and recovers readable information. Looking at Diskpart outputs you post there is no bootable operating system on the disk 0.


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#8 AnneMarie57

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Posted 30 June 2015 - 07:29 PM

The drive is locked, no recovery things will work, no way to get to safe mode, all commands eventually hit a road block



#9 AnneMarie57

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Posted 30 June 2015 - 07:34 PM

I ran it before, just did it again the way you wrote it, and it says..

The type of file system is RAW

chkdsk not avail for Raw devices



#10 FreeBooter

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Posted 30 June 2015 - 07:43 PM

Like i said either HDD is dying or Operating System is deleted which means all partitions deleted and that is why you see error message RAW.


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#11 AnneMarie57

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Posted 30 June 2015 - 07:45 PM

The RAW is new, maybe I screwed something up in the dskpart



#12 AnneMarie57

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Posted 30 June 2015 - 07:48 PM

how come when I uses Linix on a flash I can see windows files on the hdd?



#13 FreeBooter

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Posted 30 June 2015 - 08:00 PM

how come when I uses Linix on a flash I can see windows files on the hdd?

If you can see the Windows OS from Linux then Windows OS is not deleted you must be using the Chkdsk command wrong first use Dir C: command if the output list Windows directory's like Windows and "Program Files" then type Chkdsk C: /r command. If C: partition does not have Windows OS directory's then type Dir D: command and Windows OS directory's located at D: partition type Chkdsk D: /r command.


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#14 AnneMarie57

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Posted 30 June 2015 - 08:38 PM

now linix won't work



#15 FreeBooter

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Posted 30 June 2015 - 08:45 PM

now linix won't work

What you mean do you mean linux cannot see the HDD where Windows OS installed.


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