I was brought in to help somebody who got a CryptoLocker Virus. I have no prior experience with this before and have only began reading up on it since yesterday. As far as I can tell the person I'm helping has been hit hard and cannot access any of their documents anymore. They have no backups.
I am attaching a screen shot of what I see on the infected computer.
All of the files are now appended with the following file extension *.KYKFKHA
We wish not to pay the ransom but not sure how else to avoid. It is asking for one Bitcoin for payment and am looking at about a week of time in order to process the payment.
Like I said, I was brought in to help somebody so I'm just doing what I can. I hope someone else has seen this and is willing to share their experience and advice.
Edited by hamluis, 30 June 2015 - 12:15 PM.
Moved from Am I Infected to Gen Security - Hamluis.