Humble supplicant towards almighty root, I come in search of knowledge and advice.
The Windmill : I manage the computers of our community center, where we also offer computer assistance, coaching, instruction, and service. I would like to reevaluate the software I use to clean and protect systems both inhouse and on client computers, as I recently found out (feedback goes to management, not to us) there are clients reporting "too many programs", "too complicated", or "I don't know what to do with popup/dialogbox X from your program".
The Past : For several years now (afaicr) I always implemented the same steps after cleaning computers : remove IE, install Chrome, add AdBlock Plus (recently switched to uBlock Origin) & TrafficLight extensions, install Panda free for AV, and Spybot for malware. When a computer turned up something stronger than MBAM and Spybot could handle, I worked through HJT logs with Geeks2Go.
I picked those programs from best reviewed lists, choosing Panda purely for the cloud scanning, ABP based on user count, Ublock Origin because ABP cited UBO's superior product as their reason to shut down, and TrafficLight because the green=good, red=bad icon struck me as idiot-proof.
The Quest : After spending all of this morning googling comprehensive real-time low-impact virus and malware scanners, it dawned on me somewhere around lunch that I was tilting at windmills, having turned up nothing but outdated information, fake reviews/testimonials, scamware, conflicting reviews, and just generally nothing that was concrete, comprehensive, and up to date.
More than a few of our clients describe their computer as "the grey box", running anything from WinXP without servicepacks or updates --jokingly describing their startup procedure as "loading lighting and manually cranking a coal-fired steam engine into life"-- right up to brand new machines still sealed in the box. TWICE I discovered the reason a client couldn't get Office to work, was that they were in fact using WordPerfect. Not. Even. Kidding.
Your Aid : can anyone recommend a lightweight real-time virus & malware scanner and cleaner? The software needs to be able to run on everything from 32-bit WinXP to 64-bit Win10, or on as much of that range as possible. Mac & Linux compatibility are unnecessary. Preference goes to :
- Comprehensive single install&update packages
- Real-time protection with low resource use when not running full system scans (assume computers infested with toolbars, PUPs, and the occasional rootkit, dragging available processing power to the level of modelling clay)
- Simplicity of use (even for the digitally illiterate).
Edited by Queen-Evie, 30 June 2015 - 09:01 AM.
moved from Windows 8 to the appropriate forum