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URL:Mal infection, browsing and windows explorer slowed


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4 replies to this topic

#1 Bwarch

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Posted 29 June 2015 - 05:42 PM

Few days ago I was hit with some malware, since then Avast has been giving me constant warnings of a url:mal infection and various processes on my computer have been slowed to a crawl.

 

I have tried various ways of removing this on my own, an Avast complete scan, JRT, Hitman Pro scan, Malware Bytes, combofix (It was not until I read the forum that I realized that this wasn't something I was supposed to do unless told, apologies for any inconvenience), superanti spyware, adwcleaner, and tddss killer.

 

There doesn't seem to be anything out of place when looking at task manager processes.

 

A couple pics of the specific errors from Avast: http://i.imgur.com/4dUWTnr.png http://i.imgur.com/U7DlQFL.png

 

Any help would be appreciated, logs attached and thank you in advance.

Attached Files


Edited by Bwarch, 30 June 2015 - 04:40 AM.


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#2 Sirawit

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Posted 04 July 2015 - 11:30 AM

Hello Bwarch and welcome to BleepingComputer!             :)

 

My name is Sirawit and I'm here to help you.

 

Please note that I'm currently in training and my fixes need to be approved first, that may delay our fix a bit, but I will normally reply back in 24 hours.

 

If I don't reply after 3 days, feel free to PM me.              :)

==========================================================================

Some points for you to keep in mind:

  • Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Do not attach logs or use code boxes, just copy and paste the text.
  • Periodically update me on the condition of your computer, and provide detail in every post.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end with some additional information on how to stay malware-free.
  • Lastly, I would like to remind you that most members here are volunteers, and sometimes "real life" can get in the way of our malware hunt. I will notify you if I know I will need to be away for longer than 48 hours.

==========================================================================

 

I've submitted my reports to my instructor and will reply to you as soon as possible.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#3 Sirawit

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Posted 05 July 2015 - 06:21 AM

Hi Bwarch.

 

I noticed your system memory is running low. This can be the cause of your slowness. Can any programs listed below be disabled from running when your computer start?

  • Xbox Stat
  • Steam
  • Daemon tools lite
  • Skype
  • Raptr
  • Display Fusion
  • Dropbox Update
  • Dropbox
Thank you.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#4 Sirawit

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Posted 09 July 2015 - 02:26 PM

Are you still there?

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#5 Elise

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Posted 13 July 2015 - 12:32 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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