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System Restore Is Mad at Me!


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17 replies to this topic

#1 Upbloat

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Posted 29 June 2015 - 01:05 PM

.

Hoo boy! And System Restore is essential, so I've got to get her back on speaking terms.

 

I knew I was in trouble when I tried additional restore points, and still received the not-so-fast message citing System Recovery Failed Error "0xc0000022"... or more exactly:

 

System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: An unspecified error occurred during System Restore, (0xc0000022)

 

Did some homework. I first thought a virus, but the ASUS Win7 computer is new, not even a month old. (And I went through hell to get it going...) But my AVAST, Malwarebytes Anti-Malware and Comodo Firewall (which I installed on the advice of my previous Bleeping Computer helpers) programs detected nothing.

 

One Internet page suggested help from Microsoft's Malicious Software Removal Tool (msert.exe); that one also came through cleanly.
 

 

Manly thanks to this page, I next tried - mostly in Safe Mode:

 

sfc /scannow (My best bet, scanning all protected system files and replacing incorrect versions with correct Microsoft versions, as it does)

 

chkdsk c: /r

 

Windows Memory Diagnostic

 

Prime95 (selecting the test that offers a bit of this and a bit of that)

 

All went through fine, save for the first; which makes sense, new computer and all, I don't believe the problem is hardware.

 

My best bet, sfc /scannow, reported corrupt files and repair. Toward the latter phase of my ordeal, I ran it again. Curiously, I got the same message. (You'd think if the files were replaced, within such a short time, there would be no more corrupt files. This may be a clue!)

 

(This process produced a log called "cbs.log" which denied access... I investigated how to open 'er up and will try to attach the file, in case that will help.)

 

Perhaps another clue: COMODO's browser, Chromodo, "has stopped working."

 

System Restore tells us if one keeps seeing the same failed message, the options are to resort to your image of the computer - which I haven't had the chance to create yet - or to re-install Windows. That last option is always stomach-churning, but I don't even see on this new computer a "recovery" partition, so I suppose I would be in for buying the operating system.

 

That's why I'm hoping you may be able to save me, and ingeniously think of other options... although I think the situation does not appear promising.

 

The problem took place after I installed this game, which came from a site that appeared to be quite safe. I first uninsalled it, but (using a program that catches the more incremental files), I felt leery when I saw a lot of "AVAST cleanup" files. That's when I resorted to System Restore.)

 

I know nothing about this other program, but having run a search on the board, there appears to be a System Restore alternative... perhaps an option, if all else is lost.

 

Thank you, I'm naturally very appreciative.

 

 

.


Edited by Upbloat, 29 June 2015 - 01:31 PM.


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#2 hamluis

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Posted 29 June 2015 - 07:16 PM

Let's look at some data.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Upbloat

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Posted 29 June 2015 - 11:49 PM

.

Hi, Louis; much obliged.

 

Speccy:

http://speccy.piriform.com/results/W6F84IwoReZvF8FuQykKlSu

 

Mini ToolBox Results:

 

Comment - As I noticed a lot of "Error" lines that mentioned chromodo.exe, and so the following might offer a clue...

 

AVAST keeps giving "Win32: Evo-gen" virus block notices for "chromodosetup.exe," deriving from "chromodo_updater.exe"; when I looked into this, I was told that was a false positive. Since Chromodo has stopped working as a result of my System Restore problem, I thought I'd go into the C>Windows>Temp file where chromodosetup.exe is located, and delete it. However, I got an "Access is Denied" message, and despite following these official instructions, I could not gain administrator privilege.

 

Thank you again.

 

----------------------------------

 

MiniToolBox by Farbar  Version: 22-06-2015
Ran by MG (administrator) on 30-06-2015 at 00:20:33
Running from "C:\Users\MG\Downloads\Programs"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: K30AD_M31AD_M51AD Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/29/2015 09:40:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: chromodo.exe, version: 42.1.2.91, time stamp: 0x55632843
Faulting module name: chromodo_s.dll, version: 42.1.2.91, time stamp: 0x556327eb
Exception code: 0x80000003
Fault offset: 0x004116f9
Faulting process id: 0x11a0
Faulting application start time: 0xchromodo.exe0
Faulting application path: chromodo.exe1
Faulting module path: chromodo.exe2
Report Id: chromodo.exe3

Error: (06/29/2015 05:15:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/29/2015 02:30:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: chromodo.exe, version: 42.1.2.91, time stamp: 0x55632843
Faulting module name: chromodo_s.dll, version: 42.1.2.91, time stamp: 0x556327eb
Exception code: 0x80000003
Fault offset: 0x004116f9
Faulting process id: 0xdec
Faulting application start time: 0xchromodo.exe0
Faulting application path: chromodo.exe1
Faulting module path: chromodo.exe2
Report Id: chromodo.exe3

Error: (06/29/2015 00:59:43 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (KillSwitch). Additional information: 0xc0000022.

Error: (06/29/2015 00:59:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/29/2015 00:52:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/29/2015 00:52:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: chromodo.exe, version: 42.1.2.91, time stamp: 0x55632843
Faulting module name: chromodo_s.dll, version: 42.1.2.91, time stamp: 0x556327eb
Exception code: 0x80000003
Fault offset: 0x004116f9
Faulting process id: 0xfc4
Faulting application start time: 0xchromodo.exe0
Faulting application path: chromodo.exe1
Faulting module path: chromodo.exe2
Report Id: chromodo.exe3

Error: (06/29/2015 00:41:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/29/2015 06:50:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: chromodo.exe, version: 42.1.2.91, time stamp: 0x55632843
Faulting module name: chromodo_s.dll, version: 42.1.2.91, time stamp: 0x556327eb
Exception code: 0x80000003
Fault offset: 0x004116f9
Faulting process id: 0x11f4
Faulting application start time: 0xchromodo.exe0
Faulting application path: chromodo.exe1
Faulting module path: chromodo.exe2
Report Id: chromodo.exe3

Error: (06/29/2015 06:50:10 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (06/29/2015 00:54:27 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (06/29/2015 00:53:37 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AFD
AsIO
AsUpIO
aswRdr
aswRvrt
aswSnx
aswSP
aswVmm
cmdGuard
cmdHlp
DfsC
discache
inspect
NetBIOS
NetBT
nsiproxy
Psched
rdbss
spldr
tdx
Wanarpv6
WfpLwf

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:
%%31

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:
%%31

Error: (06/29/2015 00:53:36 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
%%31


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{9301985B-D116-4A93-A93D-94580084FF86}) (Version: 1.2.0 - Hewlett-Packard) Hidden
7-Zip 15.04 alpha x64 (HKLM\...\7-Zip) (Version:  - )
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.160 - Adobe Systems Incorporated)
Adobe Flash Player 18 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 18.0.0.160 - Adobe Systems Incorporated)
Adobe Photoshop 6.0 (HKLM-x32\...\Adobe Photoshop 6.0) (Version: 6.0 - Adobe Systems, Inc.)
Adobe Reader X (10.1.3) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.3 - Adobe Systems Incorporated)
Adobe SVG Viewer (HKLM-x32\...\Adobe SVG Viewer) (Version: 1.0 - Adobe Systems, Inc.)
Any Video Converter 5.8.1 (HKLM-x32\...\Any Video Converter) (Version: 5.8.1 - Anvsoft)
ASUS Manager - Ai Booting (HKLM-x32\...\{2DCE446C-D090-4458-8782-8F16DF94351E}) (Version: 2.01.14 - ASUSTeK Computer Inc.)
ASUS Manager - Backup & Recovery (HKLM-x32\...\{34D67DE5-2ECF-4E6B-A243-2C16E2792787}) (Version: 2.01.11 - ASUSTeK Computer Inc.)
ASUS Manager - Family Safety (HKLM-x32\...\{016AFF97-4E18-4560-B8E5-B684BB124E32}) (Version: 2.00.05 - ASUSTeK Computer Inc.)
ASUS Manager - PC Cleanup (HKLM-x32\...\{E22A19AE-7DDB-4959-B1DB-A0996294352A}) (Version: 2.01.11 - ASUSTeK Computer Inc.)
ASUS Manager - Power Manager (HKLM-x32\...\{DD248BEE-E925-4720-A775-9A42276BB6EA}) (Version: 2.02.03 - ASUSTeK Computer Inc.)
ASUS Manager - Update (HKLM-x32\...\{675BBE8A-0ED3-4048-8723-BA51EAB8E1A8}) (Version: 2.02.06 - ASUSTeK Computer Inc.)
ASUS Manager (HKLM-x32\...\{F5E5AD85-4A90-4604-A887-464D3818D8FD}) (Version: 2.08.04 - ASUSTeK Computer Inc.)
ASUS Music Maker (HKLM\...\{AB515018-7F9D-4047-B0C0-F26BAC30F3E1}) (Version: 18.0.4.1 - MAGIX AG) Hidden
ASUS Music Maker (HKLM-x32\...\MAGIX_{AB515018-7F9D-4047-B0C0-F26BAC30F3E1}) (Version: 18.0.4.1 - MAGIX AG)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Chromodo (HKLM-x32\...\Chromodo) (Version: 42.1.2.91 - Comodo)
COMODO Firewall (HKLM\...\{4C5D0B6A-944A-47A6-A2F3-BCB58E05CA5D}) (Version: 8.2.0.4591 - COMODO Security Solutions Inc.)
CopyFilenames 3.1 (HKLM\...\CopyFilenames_is1) (Version: 3.1 - ExtraBit Software)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.4428 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM\...\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
eManual (HKLM-x32\...\{0C84E634-EB68-4A54-B21E-A05EC87A4CC5}) (Version: 1.00.07 - ASUSTeK Computer Inc.)
Firebird SQL Server - MAGIX Edition (HKLM-x32\...\{39AB2E37-1A55-4292-A5D3-971E9F70D0F8}) (Version: 2.1.32.0 - MAGIX AG)
Galería de fotos (HKLM-x32\...\{5AE1297A-58E3-40F2-9C59-ADCB8CF56918}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{43711B8E-AE78-4C83-84EC-3E86D689311C}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.67.5221 - Gretech Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Network Connections 18.5.54.0 (HKLM\...\PROSetDX) (Version: 18.5.54.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4170 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.2.32 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version:  - )
Junk Mail filter update (HKLM-x32\...\{24758B1D-9345-4538-A69A-05660F63A296}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.2.228 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft FrontPage 2000 (HKLM-x32\...\{00120409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISER) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5860.0512 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{186312F7-5E94-4709-859E-8A91F97DC674}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{5A88AF74-251F-4CE1-A9C4-5A627D10AE16}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{8C22A294-DBBA-445F-B55C-E26817CCFE69}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{C95AEB53-7FAE-4257-97AF-7136E8D9F9CA}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DCA6C9A9-D593-4BF3-9AD2-C1AA69DFAB27}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
Mozilla Thunderbird 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MyPadlock Password Manager (HKCU\...\e1c3488942f1ae2a) (Version: 1.0.0.32 - MyPadlock)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.9 - Notepad++ Team)
Opera 12.15 (HKLM\...\Opera 12.15.1748) (Version: 12.15.1748 - Opera Software ASA)
Orbit Downloader (HKLM-x32\...\Orbit_is1) (Version:  - www.orbitdownloader.com)
Real Alternative 1.8.0 (HKLM-x32\...\RealAlt_is1) (Version: 1.8.0 - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7116 - Realtek Semiconductor Corp.)
UMPlayer 0.98 [P4] (HKLM-x32\...\UMPlayer) (Version: 0.98 - Ori Rejwan)
VC_CRT_x64 (HKLM\...\{54F2237F-018C-483B-8884-9FC0D88840C3}) (Version: 1.02.0000 - Intel Corporation) Hidden
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebStorage (HKLM-x32\...\WebStorage) (Version: 2.1.1.265 - ASUS Cloud Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3522.0110 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
Wise Program Uninstaller 1.71 (HKLM-x32\...\Wise Program Uninstaller_is1) (Version: 1.71 - WiseCleaner.com, Inc.)
影像中心 (HKLM-x32\...\{B56ADA3D-7E16-447C-AAC6-1E1EBEDEC505}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 8065.21 MB
Available physical RAM: 4079.68 MB
Total Pagefile: 16128.62 MB
Available Pagefile: 11639.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.72 MB

========================= Partitions: =====================================

1 Drive c: (WIN7) (Fixed) (Total:372.6 GB) (Free:258.27 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:535.84 GB) (Free:535.01 GB) NTFS
5 Drive g: (HP v125w) (Removable) (Total:3.76 GB) (Free:2.07 GB) FAT32
6 Drive j: (My Passport) (Fixed) (Total:931.48 GB) (Free:329.42 GB) NTFS

========================= Users: ========================================

User accounts for \\MG-PC

Administrator            Guest                    MG                       


**** End of log ****
 



#4 hamluis

hamluis

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Posted 30 June 2015 - 07:38 AM

Re Cromodo...VirusTotal reports that Avast has no trouble with these files, which is in opposition to your assertion.  But...an Avast Forum Post seems to indicate that your situation is the result of malware.  Please...do NOT follow the suggestions/guidance made in the Avast Forum topic.

 

I am moving topic to Bc's Am I Infected forum, where the more knowledgeable can assess steps that you need to take.

 

Louis



#5 boopme

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Posted 30 June 2015 - 10:09 AM

Hello please run these next.

zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Upbloat

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Posted 01 July 2015 - 05:17 AM

.

Thank you, Louis. And hello, Boopme; I appreciate very much your assisting me.

 

Wha-at? I might have malware? That would be ironic, because I haven't visited too many risky sites, computer being new and all.

 

I don't know if Adware ran the way it should have. Didn't seem like it scanned for long, and then asked to uncheck services I did not want. I didn't notice anything to uncheck, but the program waited for me to do something, and I clicked "Logfile."

 

I had Orbit Downloader which I had intended to uninstall, but I forgot.

 

Here we go:

 

 

# AdwCleaner v4.207 - Logfile created 01/07/2015 at 04:06:01
# Updated 21/06/2015 by Xplode
# Database : 2015-06-29.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : MG - MG-PC
# Running from : C:\Users\MG\Downloads\Programs\Speccy (System Information tool) & Bleeping Comps stuff\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\MG\AppData\Roaming\Mozilla\Firefox\Profiles\852dpd09.Leatherhead\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}.xpi
File Found : C:\Users\MG\AppData\Roaming\Mozilla\Firefox\Profiles\dv2rhdhz.default\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}.xpi
Folder Found : C:\Program Files (x86)\orbitdownloader
Folder Found : C:\Users\MG\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg
Folder Found : C:\Users\MG\AppData\Roaming\GrabPro
Folder Found : C:\Users\MG\AppData\Roaming\ProgSense

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Download by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Grab video by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Do&wnload selected by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Down&load all by Orbit
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Found : HKCU\Software\OCS
Key Found : HKCU\Software\Orbit
Key Found : HKCU\Software\ProgSense
Key Found : [x64] HKCU\Software\OCS
Key Found : [x64] HKCU\Software\Orbit
Key Found : [x64] HKCU\Software\ProgSense
Key Found : HKLM\SOFTWARE\Classes\CLSID\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3F1D494B-0CEF-4468-96C9-386E2E4DEC90}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A0880527-DC28-4EBB-BA27-D22102F22A9F}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{BCDDE143-FAE3-4C57-B22B-C4E8678CFDC0}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Orbit_is1
Key Found : HKLM\SOFTWARE\Orbit
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{C55BBCD6-41AD-48AD-9953-3609C48EACC7}]

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Mozilla Firefox v38.0.5 (x86 en-US)


-\\ Google Chrome v43.0.2357.130


*************************

AdwCleaner[R1].txt - [3220 bytes] - [01/07/2015 04:06:01]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [3279 bytes] ##########
 

 

Junkware Removal Tool:

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.2.4 (06.30.2015:2)
OS: Windows 7 Home Premium x64
Ran by MG on Wed 07/01/2015 at  4:15:41.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{000123B4-9B42-4900-B3F7-F4B073EFC214}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\Program Files (x86)\orbitdownloader



~~~ FireFox




~~~ Chrome

Successfully deleted: [Folder] C:\Users\MG\appdata\local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil

[C:\Users\MG\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\MG\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
elicpjhcidhpjomhibiffojpinpmmpil

[C:\Users\MG\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\MG\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  elicpjhcidhpjomhibiffojpinpmmpil
]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 07/01/2015 at  4:29:21.44
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

ESET did not produce a report.

 

EDIT:
 Having conducted ESET at a late hour must not have helped my brain's sharpness, because I should have mentioned that it caught four suspicious elements; they were in programs like GOM Player setup file and one was in Recycle Bin, so I thought they were meaningless, and the fact that the process did not offer List Threats and Export, options (as per the instructions) made me think this was one of those cases where "Sometimes if ESET finds no infections it will not create a log,' as noted in the instructions.  (The concsie Bleeping Computers instructions can sometimes become outdated, I realized later, and this may have been one of those cases.) I searched for a log file, and luckily one was in ESET's directory:.

 

 

ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=a5768c55a8390041bef176fa7bf36e37
# end=init
# utc_time=2015-07-01 09:05:20
# local_time=2015-07-01 05:05:20 (-0500, Eastern Daylight Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
Update Init
Update Download
Update Finalize
Updated modules version: 24587
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=a5768c55a8390041bef176fa7bf36e37
# end=updated
# utc_time=2015-07-01 09:16:54
# local_time=2015-07-01 05:16:54 (-0500, Eastern Daylight Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7777
# api_version=3.1.1
# EOSSerial=a5768c55a8390041bef176fa7bf36e37
# engine=24587
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-07-01 09:57:33
# local_time=2015-07-01 05:57:33 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='avast! Antivirus'
# compatibility_mode=783 16777213 71 84 0 487223 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 187288103 0 0
# scanned=218516
# found=4
# cleaned=4
# scan_time=2438
sh=6BBA20C1B6C028C61A7959FE9EC5E1AFAF54028E ft=1 fh=14996ed012f14340 vn="a variant of Win32/DownloadSponsor.C potentially unwanted application (cleaned by deleting - quarantined)" ac=C fn="C:\$Recycle.Bin\S-1-5-21-3969377405-4016005395-60723116-1000\$RNA0EW3.exe"
sh=3F4DF6552D391B76F2C9E91D09BEEF439017ACB8 ft=1 fh=c46837bf5a6fa1fa vn="a variant of Win32/DownloadSponsor.C potentially unwanted application (cleaned by deleting - quarantined)" ac=C fn="C:\Users\MG\AppData\Local\Temp\DMR\dmr_72.exe"
sh=012CB3E628C9FAC1159A4BA01F79C6C905757FF9 ft=1 fh=2ab5bfb1b985039b vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\MG\Downloads\Programs\ccsetup506.exe"
sh=298FD3CAE4795A68D127FF33F55366078E61C7CD ft=1 fh=587712dbfb3a8b4d vn="a variant of Win32/OpenCandy.C potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\MG\Downloads\Programs\GOMPLAYERENSETUP-2.2.67.5221.EXE"

 

 

 

.

.


Edited by Upbloat, 01 July 2015 - 11:08 AM.


#7 boopme

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Posted 01 July 2015 - 01:43 PM

Ok, not bad ...Lets remove what ADW found...

Double click on AdwCleaner.exe to run the tool again. Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
How is it now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Upbloat

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Posted 01 July 2015 - 05:13 PM

.
Dear Boopme, this question is not essential... but maybe you will satisfy my now-grown curiosity. Why does AdwCleaner state something to the effect of "Please uncheck service" but there's nothing to uncheck? There are only four buttons, including "Clean," "Logfile," and (I think) "Uninstall." (Once you press on one of those buttons, the program obeys the function. In other words, there is nothing to select or de-select.)

I'm sure you will allow me to better understand what has been happening... primarily, is the cause for my System Restore problem in fact malware? (As Louis suspected?)

I was troubled (given the newness of computer) by all of the "error" messages MiniToolBox indicated (above), many connected to Chromodo. Do you think many of those errors may be cleared up?

Once the dust settles, should I feel free to re-install Chromodo... or is there something weird about this program (which has stopped working, as a reminder).

I guess we will soon be testing System Restore, as that was the main bugaboo; I shall wait for your command.

Before running AdwCleaner, I uninstalled the iffy Orbit program.

Thank you once again, very much.

The results:


# AdwCleaner v4.207 - Logfile created 01/07/2015 at 17:54:26
# Updated 21/06/2015 by Xplode
# Database : 2015-06-29.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : MG - MG-PC
# Running from : C:\Users\MG\Downloads\Programs\Speccy (System Information tool) & Bleeping Comps stuff\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\MG\AppData\Roaming\GrabPro
Folder Deleted : C:\Users\MG\AppData\Roaming\ProgSense
Folder Deleted : C:\Users\MG\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Download by Orbit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Grab video by Orbit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Do&wnload selected by Orbit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Down&load all by Orbit
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3F1D494B-0CEF-4468-96C9-386E2E4DEC90}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0880527-DC28-4EBB-BA27-D22102F22A9F}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BCDDE143-FAE3-4C57-B22B-C4E8678CFDC0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{C55BBCD6-41AD-48AD-9953-3609C48EACC7}]
Key Deleted : HKCU\Software\OCS
Key Deleted : HKCU\Software\Orbit
Key Deleted : HKCU\Software\ProgSense
Key Deleted : HKLM\SOFTWARE\Orbit

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Mozilla Firefox v38.0.5 (x86 en-US)


-\\ Google Chrome v43.0.2357.130


*************************

AdwCleaner[R1].txt - [3370 bytes] - [01/07/2015 04:06:01]
AdwCleaner[R2].txt - [2582 bytes] - [01/07/2015 16:08:18]
AdwCleaner[S0].txt - [2428 bytes] - [01/07/2015 17:54:26]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2487  bytes] ##########


.



#9 Upbloat

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Posted 03 July 2015 - 12:09 AM

.
Hello Boopme... so far you have been prompt with your kind responses, and of course it's possible for other things that needed your more immediate attention.

I'll be away until the 9th, so please don't close up shop here until I return... I'm hoping to get a better idea of what has been going on.

I got a new computer surprise today, with my HP monitor showing a "No Signal" message, via DVI; after Windows starts, the desktop does not show and the screen goes black (with normal, and not safe mode). I have an older monitor and Windows is going through that one via VGA. Plenty of Internet pages addressing this problem, but so far none of the suggestions I've tried has worked. (Gee, why are these problems happening with my new computer?) At any rate, one of the things I tried was "System Restore," and the restore point I created awaiting your command is the one I resorted to, and at least the good news is that System Restore successfully went through. (Although -- unfortunately -- it did not solve the monitor probkem.)

I'm hoping there will be a message from you when I come back. Do keep well till then.

 

.


Edited by Upbloat, 03 July 2015 - 12:10 AM.


#10 Upbloat

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Posted 09 July 2015 - 10:11 AM

.

I'm back; no further guidance?



#11 boopme

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Posted 09 July 2015 - 01:43 PM

This is a different computer?

If returning it is not an option...
Try...

Tweaking.com - Windows Repair All-In-One (Portable)

- Download Windows Repair All-In-One (Portable Version) from here.

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

- A window will appear. Click Step 2.
2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
Ymy7crZ.png

- Go to Step 4, then click Do It.
zDtdN75.png

- Go to Step 5. Under System Restore click Create.
f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
PGv2vtD.png

- By default Windows Repair All-In-One will create a "Logs" folder in its folder on the Desktop. Please post the contents of the log in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Upbloat

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Posted 09 July 2015 - 04:33 PM

.

Great to see you're still around, Boopme. I was afraid you may have made yourself unavailable for further booping with me.

 

Thanks for your latest suggestion; I noticed the directions suggested for the program to be run in Safe Mode, and to be run a second time. I did neither. Would you advise giving it a second go?

 

Regarding your question, "This is a different computer?" we are only talking about one computer, the new one from ASUS.

 

At the end of "Step 2," a log was created that I copied onto the clipboard:

 

=================

 

Tweaking.com - Windows Repair v3.2.4 - Pre-Scan
Computer: MG-PC (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at (7/9/2015 3:30:31 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at (7/9/2015 3:30:31 PM)

No problems were found with the Packages Files.

Files Checked & Verified: 5,999

Done (7/9/2015 3:31:04 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at (7/9/2015 3:31:04 PM)

No problems were found with the Reparse Points.

Files & Folders Searched: 248,406
Reparse Points Found: 44

Done (7/9/2015 3:31:17 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at (7/9/2015 3:31:17 PM)

No problems were found with the Environment Variables.

Done (7/9/2015 3:31:17 PM)
--------------------------------------------------------------------------------

Done (7/9/2015 3:31:17 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done (7/9/2015 3:31:17 PM)
Scan Complete - No Problems Found!

 

================

 

While all seemed clear, both the Repair Reparse Point and Repair Environment Variable buttons were clickable.I clicked the first just to see what would happen, and it started doing strange things (shoving arund my installed "Microsoft Frontpage" program, to be precise), and so I shut down whatever was happening and proceeded to the next step.

 

Along the way, one of the steps mentioned the creation of a log file in Windows>Logs>CBS called "CBS.log"... but Access was Denied. (Boy, do I hate that. I recently looked into a possible remedy, and Windows does not make it easy for an administrator to open up particular files.)

 

After the final repair step, I noticed in the "Logs" directory the following log files:

 

_Windows_Repair_Log.txt
Repair_Icons.txt
Repair_MSI_Windows_Installer.txt

Repair_Network.txt
Repair_Performance_Counters.txt
Repair_Volume_Shadow_Copy_Service.txt
Repair_Windows_Firewall.txt
Repair_Windows_Updates.txt
Repair_WMI.txt


Did you want to see all of them? Please let me know. I was afraid the detail would have been overwhelming, as a couple I spot-checked were on the lengthy side. Here are the contents of the first one (which appears to be the "overall" one, and perhaps the only one you wished to see), _Windows_Repair_Log.txt:

 

 

 

 Tweaking.com - Windows Repair v3.2.4
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: MG-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\MG
Current Profile SID: S-1-5-21-3969377405-4016005395-60723116-1000
Current Profile Classes: S-1-5-21-3969377405-4016005395-60723116-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\MG\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 05:18:51

Process Count: 89
Commit Total: 5.15 GB
Commit Limit: 15.75 GB
Commit Peak: 5.20 GB
Handle Count: 42528
Kernel Total: 706.13 MB
Kernel Paged: 556.29 MB
Kernel Non Paged: 149.84 MB
System Cache: 4.73 GB
Thread Count: 1396
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 3.37 GB(42.793%)
Memory Avail.: 4.51 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 2.75 GB(34.9074%)
Memory Avail.: 5.13 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (7/9/2015 4:00:59 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 75
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (7/9/2015 4:01:07 PM)

   Running Repair Under Current User Account
   Done (7/9/2015 4:01:18 PM)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (7/9/2015 4:01:18 PM)


Decompressing & Updating Windows Permission File services.txt
Done,  0.13 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:09:01 PM)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (7/9/2015 4:09:01 PM)

   Running Repair Under System Account
   Done (7/9/2015 4:10:43 PM)

03 - Reset Service Permissions
   Start (7/9/2015 4:10:43 PM)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:12:20 PM)

04 - Register System Files
   Start (7/9/2015 4:12:20 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:17:04 PM)

05 - Repair WMI
   Start (7/9/2015 4:17:05 PM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   avast! Antivirus Exported.

   Exporting AntiSpyware Info...
   Comodo Defense+ Exported.
   Windows Defender Exported.
   avast! Antivirus Exported.

   Exporting 3rd Party Firewall Info...
   COMODO Firewall Exported.

   Running Repair Under Current User Account
   Done (7/9/2015 4:20:59 PM)

06 - Repair Windows Firewall
   Start (7/9/2015 4:20:59 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.14 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:22:10 PM)

07 - Repair Internet Explorer
   Start (7/9/2015 4:22:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:24:05 PM)

08 - Repair MDAC/MS Jet
   Start (7/9/2015 4:24:05 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:24:54 PM)

09 - Repair Hosts File
   Start (7/9/2015 4:24:54 PM)
   Running Repair Under System Account
   Done (7/9/2015 4:24:56 PM)

10 - Remove Policies Set By Infections
   Start (7/9/2015 4:24:56 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:25:07 PM)

12 - Repair Icons
   Start (7/9/2015 4:25:07 PM)
   Running Repair Under Current User Account
   Done (7/9/2015 4:25:09 PM)

13 - Repair Network
   Start (7/9/2015 4:25:09 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:25:36 PM)

15 - Repair Proxy Settings
   Start (7/9/2015 4:25:36 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:25:40 PM)

17 - Repair Windows Updates
   Start (7/9/2015 4:25:40 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.13 seconds.

   Running Repair Under System Account

The current repair has failed to start for over 30 sec.
Trying Again....

   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (7/9/2015 4:27:58 PM)

18 - Repair CD/DVD Missing/Not Working
   Start (7/9/2015 4:27:58 PM)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (7/9/2015 4:27:58 PM)

19 - Repair Volume Shadow Copy Service
   Start (7/9/2015 4:27:58 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.13 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:29:03 PM)

21 - Repair MSI (Windows Installer)
   Start (7/9/2015 4:29:03 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.13 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:29:40 PM)

23.01 - Repair bat Association
   Start (7/9/2015 4:29:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:43 PM)

23.02 - Repair cmd Association
   Start (7/9/2015 4:29:43 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:47 PM)

23.03 - Repair com Association
   Start (7/9/2015 4:29:47 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:50 PM)

23.04 - Repair Directory Association
   Start (7/9/2015 4:29:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:54 PM)

23.05 - Repair Drive Association
   Start (7/9/2015 4:29:54 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:56 PM)

23.06 - Repair exe Association
   Start (7/9/2015 4:29:56 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:29:59 PM)

23.07 - Repair Folder Association
   Start (7/9/2015 4:29:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:01 PM)

23.08 - Repair inf Association
   Start (7/9/2015 4:30:01 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:05 PM)

23.09 - Repair lnk (Shortcuts) Association
   Start (7/9/2015 4:30:05 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:07 PM)

23.10 - Repair msc Association
   Start (7/9/2015 4:30:07 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:11 PM)

23.11 - Repair reg Association
   Start (7/9/2015 4:30:11 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:13 PM)

23.12 - Repair scr Association
   Start (7/9/2015 4:30:13 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:16 PM)

24 - Repair Windows Safe Mode
   Start (7/9/2015 4:30:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:30:20 PM)

25 - Repair Print Spooler
   Start (7/9/2015 4:30:20 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.16 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:30:57 PM)

26 - Restore Important Windows Services
   Start (7/9/2015 4:30:57 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.13 seconds.

   Running Repair Under System Account
   Done (7/9/2015 4:31:43 PM)

27 - Set Windows Services To Default Startup
   Start (7/9/2015 4:31:43 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:32:23 PM)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

31 - Repair Windows 'New' Submenu
   Start (7/9/2015 4:32:24 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/9/2015 4:32:26 PM)

33 - Repair Performance Counters
   Start (7/9/2015 4:32:26 PM)
   Running Repair Under Current User Account
   Done (7/9/2015 4:32:33 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (7/9/2015 4:32:33 PM)
   Total Repair Time: 00:31:36


...YOU MUST RESTART YOUR SYSTEM...

 

=================

 

After the repair, I checked to see whether the browser Chromodo was still out of whack; it was. One of my questions from above was: "Once the dust settles, should I feel free to re-install Chromodo... or is there something weird about this program (which has stopped working, as a reminder)."

 

Thank you.

 

.


Edited by Upbloat, 09 July 2015 - 04:46 PM.


#13 boopme

boopme

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Posted 09 July 2015 - 08:24 PM

OK. to see the CBS log...go here, see Option 3.. L@@K

No I do not need to see them.

Run the Repair again..

I am concerned Chromodo may be the cause. I am uncertain what is installed with it. Perhaps remove it and use Google Chrome. It is very secure.

Edited by boopme, 09 July 2015 - 08:30 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Upbloat

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Posted 10 July 2015 - 05:37 PM

.

Hello, Boopme; I realized only later that you provided the CBS log viewing instructions for my benefit. Before catching on, however, I ran the SFC /SCANNOW command again. (A note from the linked page suggests running the command several times, so I suppose it did not hurt.) The results were clean. I am concluding you did not wish to see the CBS log, so please let me know if otherwise.

 

I uninstalled "Chromodo."

 

I have run "Repair" again, this time in Safe Mode, and will provide the results of the main log below. Thank you very much.

 

 

Tweaking.com - Windows Repair v3.2.4
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: MG-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\MG
Current Profile SID: S-1-5-21-3969377405-4016005395-60723116-1000
Current Profile Classes: S-1-5-21-3969377405-4016005395-60723116-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\MG\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:12:51

Process Count: 29
Commit Total: 1.52 GB
Commit Limit: 15.75 GB
Commit Peak: 1.88 GB
Handle Count: 7896
Kernel Total: 585.28 MB
Kernel Paged: 454.96 MB
Kernel Non Paged: 130.32 MB
System Cache: 6.09 GB
Thread Count: 395
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 1.67 GB(21.1518%)
Memory Avail.: 6.21 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 1.31 GB(16.5746%)
Memory Avail.: 6.57 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (7/10/2015 6:25:22 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 3
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (7/10/2015 6:25:23 PM)

   Running Repair Under Current User Account
   Done (7/10/2015 6:25:25 PM)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (7/10/2015 6:25:25 PM)


Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:27:03 PM)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (7/10/2015 6:27:03 PM)

   Running Repair Under System Account
   Done (7/10/2015 6:27:27 PM)

03 - Reset Service Permissions
   Start (7/10/2015 6:27:27 PM)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:27:40 PM)

04 - Register System Files
   Start (7/10/2015 6:27:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:27:54 PM)

05 - Repair WMI
   Start (7/10/2015 6:27:54 PM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   avast! Antivirus Exported.

   Exporting AntiSpyware Info...
   Comodo Defense+ Exported.
   Windows Defender Exported.
   avast! Antivirus Exported.

   Exporting 3rd Party Firewall Info...
   COMODO Firewall Exported.

   Running Repair Under Current User Account
   Done (7/10/2015 6:29:38 PM)

06 - Repair Windows Firewall
   Start (7/10/2015 6:29:38 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:30:10 PM)

07 - Repair Internet Explorer
   Start (7/10/2015 6:30:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:30:18 PM)

08 - Repair MDAC/MS Jet
   Start (7/10/2015 6:30:18 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:30:21 PM)

09 - Repair Hosts File
   Start (7/10/2015 6:30:21 PM)
   Running Repair Under System Account
   Done (7/10/2015 6:30:22 PM)

10 - Remove Policies Set By Infections
   Start (7/10/2015 6:30:22 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:30:26 PM)

12 - Repair Icons
   Start (7/10/2015 6:30:26 PM)
   Running Repair Under Current User Account
   Done (7/10/2015 6:30:27 PM)

13 - Repair Network
   Start (7/10/2015 6:30:27 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:30:42 PM)

15 - Repair Proxy Settings
   Start (7/10/2015 6:30:42 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:30:44 PM)

17 - Repair Windows Updates
   Start (7/10/2015 6:30:44 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (7/10/2015 6:31:05 PM)

18 - Repair CD/DVD Missing/Not Working
   Start (7/10/2015 6:31:05 PM)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (7/10/2015 6:31:05 PM)

19 - Repair Volume Shadow Copy Service
   Start (7/10/2015 6:31:05 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:31:27 PM)

21 - Repair MSI (Windows Installer)
   Start (7/10/2015 6:31:27 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:31:40 PM)

23.01 - Repair bat Association
   Start (7/10/2015 6:31:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:42 PM)

23.02 - Repair cmd Association
   Start (7/10/2015 6:31:42 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:44 PM)

23.03 - Repair com Association
   Start (7/10/2015 6:31:44 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:46 PM)

23.04 - Repair Directory Association
   Start (7/10/2015 6:31:46 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:48 PM)

23.05 - Repair Drive Association
   Start (7/10/2015 6:31:48 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:50 PM)

23.06 - Repair exe Association
   Start (7/10/2015 6:31:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:52 PM)

23.07 - Repair Folder Association
   Start (7/10/2015 6:31:52 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:54 PM)

23.08 - Repair inf Association
   Start (7/10/2015 6:31:54 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:57 PM)

23.09 - Repair lnk (Shortcuts) Association
   Start (7/10/2015 6:31:57 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:31:59 PM)

23.10 - Repair msc Association
   Start (7/10/2015 6:31:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:01 PM)

23.11 - Repair reg Association
   Start (7/10/2015 6:32:01 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:03 PM)

23.12 - Repair scr Association
   Start (7/10/2015 6:32:03 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:05 PM)

24 - Repair Windows Safe Mode
   Start (7/10/2015 6:32:05 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:07 PM)

25 - Repair Print Spooler
   Start (7/10/2015 6:32:07 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:32:14 PM)

26 - Restore Important Windows Services
   Start (7/10/2015 6:32:14 PM)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0.11 seconds.

   Running Repair Under System Account
   Done (7/10/2015 6:32:21 PM)

27 - Set Windows Services To Default Startup
   Start (7/10/2015 6:32:21 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:27 PM)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

31 - Repair Windows 'New' Submenu
   Start (7/10/2015 6:32:27 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/10/2015 6:32:29 PM)

33 - Repair Performance Counters
   Start (7/10/2015 6:32:29 PM)
   Running Repair Under Current User Account
   Done (7/10/2015 6:32:34 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (7/10/2015 6:32:34 PM)
   Total Repair Time: 00:07:14


...YOU MUST RESTART YOUR SYSTEM...

 

 

 

.


Edited by Upbloat, 10 July 2015 - 05:43 PM.


#15 boopme

boopme

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Posted 14 July 2015 - 10:51 AM

So I was wondering if there are still issues after running that?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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