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Nt Authority System Shutdown Problem!


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12 replies to this topic

#1 MaaD

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Posted 28 June 2015 - 03:35 PM

I just turned on my computer and there was a pop up  message  : The system needs to shut down because of NT Authority/System due to the fact that C:\Windows\system32\services.exe has terminated unexpectedly

 

After the shutdown, I restarted the computer again, but now there's no "message" and the machine seems to be working fine. But I am not convinced, I am very apprehensive. Any advice, please?

 

OS  : Windows XP Professional  Version 2002 Service Pack 3

 

Thanks much



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#2 hamluis

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Posted 28 June 2015 - 04:58 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 MaaD

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Posted 28 June 2015 - 06:00 PM

Hi Louis, 

 

Thanks for the quick response. Here's the  MiniToolBox   result:

 

MiniToolBox by Farbar  Version: 22-06-2015

Ran by Student (administrator) on 28-06-2015 at 18:07:10
Running from "C:\Documents and Settings\Student\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: 444638U Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/09/2015 06:58:14 PM) (Source: Application Hang) (User: )
Description: Fault bucket 431588683.
 
Error: (06/09/2015 06:57:51 PM) (Source: Application Hang) (User: )
Description: Hanging application AcroRd32.exe, version 11.0.8.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (05/13/2015 00:08:50 PM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 42.0.2311.135, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (05/07/2015 05:33:02 PM) (Source: Backup4all 5) (User: )
Description: New Backup - Backup abortedBackup aborted. Reason: User pressed cancel.
See log file "C:\Documents and Settings\Student\Application Data\Softland\Backup4all 5\Logs\New Backup_20150507172619.backup.log" for details.{411E9980-AEAF-4FF7-9D99-B3C42A0927C7}
 
Error: (03/05/2015 05:31:04 PM) (Source: Application Hang) (User: )
Description: Fault bucket 431588683.
 
Error: (03/05/2015 05:30:36 PM) (Source: Application Hang) (User: )
Description: Hanging application AcroRd32.exe, version 11.0.8.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (02/16/2015 08:09:47 PM) (Source: Application Error) (User: )
Description: Fault bucket -199273429.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.
 
Error: (02/16/2015 08:09:34 PM) (Source: Application Error) (User: )
Description: Faulting application BackupNowEZSvr.exe, version 3.0.2.55, faulting module NativeBackup.dll, version 3.0.2.55, fault address 0x00005fdb.
Processing media-specific event for [BackupNowEZSvr.exe!ws!]
 
Error: (02/16/2015 06:36:37 PM) (Source: Application Error) (User: )
Description: Fault bucket -199273429.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.
 
Error: (02/16/2015 06:35:57 PM) (Source: Application Error) (User: )
Description: Faulting application BackupNowEZSvr.exe, version 3.0.2.55, faulting module NativeBackup.dll, version 3.0.2.55, fault address 0x00005fdb.
Processing media-specific event for [BackupNowEZSvr.exe!ws!]
 
System errors:
=============
Error: (06/28/2015 04:00:30 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm Privacy Service service failed to start due to the following error: 
%%3
 
Error: (06/28/2015 04:00:30 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error: 
%%3
 
Error: (06/28/2015 04:00:30 PM) (Source: Service Control Manager) (User: )
Description: The Mikogo-Service service failed to start due to the following error: 
%%193
 
Error: (06/28/2015 03:59:01 PM) (Source: DCOM) (User: )
Description: The machine wide Default Launch and Activation security descriptor is invalid. It contains Access Control Entries with permissions that are invalid. The requested action was therefore not performed. This security permission can be corrected using the Component Services administrative tool.
 
Error: (06/28/2015 03:56:14 PM) (Source: Service Control Manager) (User: )
Description: The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
 
Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: The Fast User Switching Compatibility service depends on the Terminal Services service which failed to start because of the following error: 
%%1053
 
Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: The Terminal Services service failed to start due to the following error: 
%%1053
 
Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the TermService service.
 
Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm Privacy Service service failed to start due to the following error: 
%%3
 
Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error: 
%%3
 
Microsoft Office Sessions:
=========================
Error: (06/09/2015 06:58:14 PM) (Source: Application Hang)(User: )
Description: 431588683
 
Error: (06/09/2015 06:57:51 PM) (Source: Application Hang)(User: )
Description: AcroRd32.exe11.0.8.4hungapp0.0.0.000000000
 
Error: (05/13/2015 00:08:50 PM) (Source: Application Hang)(User: )
Description: chrome.exe42.0.2311.135hungapp0.0.0.000000000
 
Error: (05/07/2015 05:33:02 PM) (Source: Backup4all 5)(User: )
Description: New Backup - Backup abortedBackup aborted. Reason: User pressed cancel.
 
See log file "C:\Documents and Settings\Student\Application Data\Softland\Backup4all 5\Logs\New Backup_20150507172619.backup.log" for details.{411E9980-AEAF-4FF7-9D99-B3C42A0927C7}
 
Error: (03/05/2015 05:31:04 PM) (Source: Application Hang)(User: )
Description: 431588683
 
Error: (03/05/2015 05:30:36 PM) (Source: Application Hang)(User: )
Description: AcroRd32.exe11.0.8.4hungapp0.0.0.000000000
 
Error: (02/16/2015 08:09:47 PM) (Source: Application Error)(User: )
Description: -199273429
 
Error: (02/16/2015 08:09:34 PM) (Source: Application Error)(User: )
Description: BackupNowEZSvr.exe3.0.2.55NativeBackup.dll3.0.2.5500005fdb
 
Error: (02/16/2015 06:36:37 PM) (Source: Application Error)(User: )
Description: -199273429
 
Error: (02/16/2015 06:35:57 PM) (Source: Application Error)(User: )
Description: BackupNowEZSvr.exe3.0.2.55NativeBackup.dll3.0.2.5500005fdb
 
=========================== Installed Programs ============================
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{00203668-8170-44A0-BE44-B632FA4D780F}) (Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - )
AVG 2015 (HKLM\...\{330A4B75-13DC-4643-84D7-B25820508E25}) (Version: 15.0.6037 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{A875E145-5434-48D4-A53A-6ABBF7235FFD}) (Version: 15.0.4365 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6037 - AVG Technologies)
Citrix Online Launcher (HKLM\...\{6740FE60-43C1-4D15-8C4A-001624134B14}) (Version: 1.0.312 - Citrix)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 3.49.4.50 - Conexant)
CoreAAC (HKLM\...\CoreAAC) (Version:  - )
Critical Update for Windows Media Player 11 (KB959772) (HKLM\...\KB959772_WM11) (Version:  - Microsoft Corporation)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
DirectXInstallService (HKLM\...\{098122AB-C605-4853-B441-C0A4EB359B75}) (Version: 9.0.2 - Roxio) Hidden
DisplayLink Core Software (HKLM\...\{D21BDA13-5E4C-401D-8353-2543251B40E2}) (Version: 7.4.51572.0 - DisplayLink Corp.)
Drag-to-Disc (HKLM\...\{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}) (Version: 9.05 - Sonic Solutions)
Dropbox (HKCU\...\Dropbox) (Version: 3.6.7 - Dropbox, Inc.)
EPS File Viewer (HKLM\...\{35B4B5ED-41DE-4CAB-A757-F967474819DC}_is1) (Version:  - epsfileviewer.com)
File Uploader (HKLM\...\{237CD223-1B9D-47E8-A76C-E478B83CCEA2}) (Version: 1.2.5 - Nikon)
Free DVD Ripper Platinum 4.5.2 (HKLM\...\Free DVD Ripper Platinum_is1) (Version:  - FreeAudioVideoSoftTech, Inc.)
Freemake Video Converter version 4.1.4 (HKLM\...\Freemake Video Converter_is1) (Version: 4.1.4 - Ellora Assets Corporation)
GOM Player (HKLM\...\GOM Player) (Version: 2.2.64.5211 - Gretech Corporation)
GOM Video Converter (HKLM\...\GOM Video Converter) (Version: 1.1.0.60 - Gretech Corporation)
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.73.00.50 - Conexant Systems)
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photosmart 5510d series Basic Device Software (HKLM\...\{097A5B7C-CC6D-4017-A4DB-B9C25587088E}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 5510d series Help (HKLM\...\{E59ADA18-03DB-44F5-9EF5-0FA25E4D4384}) (Version: 140.0.2.2 - Hewlett Packard)
HP Update (HKLM\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
InterVideo Register Manager (HKLM\...\{F18DB86D-BC16-4E01-BCCE-63F62B931D82}) (Version: 1.0.4.0 - InterVideo Inc.) Hidden
InterVideo WinDVD (HKLM\...\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}) (Version: 5.0-B11.1268 - InterVideo Inc.)
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.670 - Oracle)
Java 8 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 40 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.40.26 - Oracle Corporation) Hidden
Java™ 6 Update 11 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216011FF}) (Version: 6.0.110 - Sun Microsystems, Inc.)
Jing (HKLM\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
JMicron JMB38X Flash Media Controller (HKLM\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.00.18.07 - JMicron Technology Corp.)
join.me (HKCU\...\JoinMe) (Version: 1.17.1.162 - LogMeIn, Inc.)
LastPass (uninstall only) (HKLM\...\LastPass) (Version:  - LastPass)
Lenovo Care (HKLM\...\{CF52099A-3BEA-4C41-AEA8-1E190F04D737}) (Version: 2.10 - )
Lenovo Care Supplement (HKLM\...\{6280149E-EFF3-4F1B-BD43-5B7EDD6F620A}) (Version: 2.00 - )
Lenovo System Toolbox (HKLM\...\PC-Doctor for Windows) (Version: 5.1.5122.07 - PC-Doctor, Inc.)
Message Center (HKLM\...\{E7E836B8-4BDD-454F-82E6-5FEA17C83AD4}) (Version: 2.01e - )
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Diagnostics and Recovery Toolset 5.0 (HKLM\...\{F94D3203-93C7-4146-80E9-89CCC47D5264}) (Version: 6.00.0000 - Microsoft Software Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version:  - Microsoft Corporation)
Microsoft WinUsb 2.0 (HKLM\...\winusb0200) (Version:  - Microsoft Corporation)
Mikogo (HKCU\...\Mikogo) (Version: 5.0.0 - Mikogo GmbH)
Movavi Video Converter 15 (HKLM\...\Movavi Video Converter 15) (Version: 15.1.0 - Movavi)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSXML 4.0 SP2 (KB925672) (HKLM\...\{A9CF9052-F4A0-475D-A00F-A8388C62DD63}) (Version: 4.20.9839.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 6.0 Parser (KB933579) (HKLM\...\{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}) (Version: 6.10.1200.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
NETg Course Management Tool (HKLM\...\{9910A425-D13A-11D4-91D0-00E098870F7F}) (Version:  - )
Nikon Message Center (HKLM\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
Nikon Transfer (HKLM\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.5.3 - Nikon)
NTI Backup Now EZ (HKLM\...\{B9ECA41B-55CC-4654-B6B5-6731D009EC69}) (Version: 3.0.2.66 - NTI Corporation) Hidden
NTI Backup Now EZ (HKLM\...\InstallShield_{B9ECA41B-55CC-4654-B6B5-6731D009EC69}) (Version: 3.0.2.66 - NTI Corporation)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 5.13.00 - )
PM Driver (HKLM\...\{62715632-A555-4D9E-9CEC-4F84EB55B07B}) (Version: 0.64.0.5 - Lenovo) Hidden
PM Driver (HKLM\...\InstallShield_{62715632-A555-4D9E-9CEC-4F84EB55B07B}) (Version: 0.64.0.5 - Lenovo)
PMB (HKLM\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.8.02.10270 - Sony Corporation)
Presentation Director (HKLM\...\{65706020-7B6F-41F2-8047-FC69579E386A}) (Version: 4.00a - )
Recuva (HKLM\...\Recuva) (Version: 1.51 - Piriform)
Rescue and Recovery (HKLM\...\{F151F2B3-0C32-44D3-90E2-E639B8024622}) (Version: 4.21.0030.00 - Lenovo Group Limited)
Roxio Activation Module (HKLM\...\{EC877639-07AB-495C-BFD1-D63AF9140810}) (Version: 1.0 - Roxio) Hidden
Roxio Central Audio (HKLM\...\{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}) (Version: 3.7.0 - Roxio) Hidden
Roxio Central Copy (HKLM\...\{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}) (Version: 3.7.0 - Roxio) Hidden
Roxio Central Core (HKLM\...\{ED439A64-F018-4DD4-8BA5-328D85AB09AB}) (Version: 3.7.0 - Roxio) Hidden
Roxio Central Data (HKLM\...\{08E81ABD-79F7-49C2-881F-FD6CB0975693}) (Version: 3.7.0 - Roxio) Hidden
Roxio Central Tools (HKLM\...\{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}) (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Small Business Edition (HKLM\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.1 - Roxio)
Roxio Creator Small Business Edition (HKLM\...\{E8A54984-9776-4283-ACE2-782BA850A1C0}) (Version: 10.1.177 - Roxio) Hidden
Roxio Express Labeler 3 (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 3.2.1 - Roxio) Hidden
Samsung Kies3 (HKLM\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14083.9 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14083.9 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Scroll Lock Indicator Utility (HKLM\...\TPKBDLED) (Version: 1.07 - )
SkillVantage® Manager SCORM-AICC Addon (HKLM\...\{CF508041-B2D1-43A0-B6CB-D506CD856F18}) (Version: 2.0.0.0000 - Jzero Solutions)
Skype™ 7.5 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.5.102 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM\...\{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}) (Version: 4.3.0 - Sonic Solutions) Hidden
Sonic Icons for Lenovo (HKLM\...\{B334D9AE-1393-423E-97C0-3BDC3360E692}) (Version: 2.0.0 - Lenovo)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
System Update (HKLM\...\{8675339C-128C-44DD-83BF-0A5D6ABD8297}) (Version: 3.14.0020 - Lenovo)
ThinkPad PC Card Power Policy (HKLM\...\PCMCIAPW) (Version: 1.02 - ) Hidden
ThinkVantage Technologies Welcome Message (HKLM\...\{1007F41F-7D69-468E-8017-3849A5A973C2}) (Version: 1.13 - ) Hidden
TouchFreeze (HKLM\...\{9C9744E5-2BB7-4042-BD1C-8A339480A08C}) (Version: 1.1.0 - Ivan Zhakov)
Transmute v2.50 (HKLM\...\{90E6F54E-F0D9-4A2F-84EE-D03EDE0ED487}) (Version: 2.50.0.0 - Darq Software)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB943729) (HKLM\...\KB943729) (Version:  - Microsoft Corporation)
Update for Windows XP (KB951072-v2) (HKLM\...\KB951072-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Viber (HKCU\...\Viber) (Version: 4.4.0.134678 - Viber Media Inc)
VideoPsalm (HKLM\...\VideoPsalm) (Version:  - VideoPsalm)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vz In-Home Agent (HKLM\...\VzInHomeAgent) (Version: 9.0.71.0 - Verizon)
Wallpapers (HKLM\...\{F386C340-DF4B-4BBA-9503-420FB7EDB395}) (Version: 2.0 - Lenovo) Hidden
Web SkillVantage Manager (HKLM\...\{D3EA12D4-3A77-4EB7-8D49-41A573432466}) (Version:  - )
Web SkillVantage Manager Administrator Workstation Tools (HKLM\...\{DF742CD1-3202-46F5-9550-E6F7A543101A}) (Version:  - )
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
Windows PowerShell™ 1.0 MUI pack (HKLM\...\KB926141) (Version: 2 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinMend Folder Hidden 1.5.3 (HKLM\...\WinMend Folder Hidden_is1) (Version:  - WinMend.com)
XML Paper Specification Shared Components Pack 1.0 (HKLM\...\XpsEPSC) (Version:  - Microsoft Corporation) Hidden
XP Themes (HKLM\...\{C54ED2B6-1AF2-416F-BBA8-5E2B8CDCB5C4}) (Version: 1.00.0000 - Lenovo) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 61%
Total physical RAM: 3032.49 MB
Available physical RAM: 1153.21 MB
Total Pagefile: 4917.05 MB
Available Pagefile: 2765.66 MB
Total Virtual: 2047.88 MB
Available Virtual: 1979.35 MB
 
========================= Partitions: =====================================
1 Drive c: (PRELOAD) (Fixed) (Total:232.88 GB) (Free:112.26 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DONDADA
 
Administrator            ASPNET                   Guest                    
HelpAssistant            IUSR_LENOVO-04370FA6     IWAM_LENOVO-04370FA6     
Student                  SUPPORT_388945a0         
 
**** End of log ****
 

And here's the Speccy results


Edited by hamluis, 29 June 2015 - 01:40 PM.
Removed unnecessary quotebox - Hamluis.


#4 hamluis

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Posted 29 June 2015 - 02:43 PM

I don't see a pattern that would explain anything.

 

But...I would uninstall Zone Alarm, all Adobe software, and all backup programs...then run the chkdsk /r command.  Turn the Windows firewall on.  Start/Run...type chkdsk /r and hit Enter.  Type Y in new screen, hit Enter.  Reboot, the command will execute before booting into Windows.

 

Following that I would run the sfc /scannow command.  Start/Run...type sfc /scannow, hit Enter.

 

You may then reinstall any programs that I suggested uninstalling, if you like...IMO, I would leave ZA off the system and keep the Windows firewall on.

 

I would run without the aforementioned programs for a day or two and see how the system runs.

 

Louis

 

I would also uninstall all non-current versions of Java and install the current version.


Edited by hamluis, 29 June 2015 - 02:44 PM.


#5 Sintharius

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Posted 29 June 2015 - 02:48 PM

Hi hamluis,

Java has stopped supporting XP starting from version 8, so it is better for MaaD to remove Java altogether.

#6 hamluis

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Posted 29 June 2015 - 03:39 PM

Good point.  Although you can install the latest update in XP...Oracle issues a disclaimer saying that it may not work properly in XP.  I have it installed on my XP and it seems to work...but uninstalling Java seems the best option.

 

Louis



#7 MaaD

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Posted 29 June 2015 - 03:43 PM

Hey Thanks Guys, will update asap



#8 MaaD

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Posted 29 June 2015 - 04:19 PM

Hey 

 

Where would I find " Zone Alarm" ? I can't find it in my installed programs! Will removing Java affects the operation of the unit?



#9 Sintharius

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Posted 29 June 2015 - 04:23 PM

ZoneAlarm was listed as an error, but I think the software itself is long gone.

If you don't use Java then uninstall it, as outdated Java is a malware magnet.

#10 MaaD

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Posted 29 June 2015 - 04:35 PM

Got it, thx Alex :thumbup2:



#11 hamluis

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Posted 29 June 2015 - 04:39 PM

"Error: (06/28/2015 03:56:10 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm Privacy Service service failed to start due to the following error: 
%%3."
 
"Stopped: ZoneAlarm Privacy Service" per Speccy.
 
Louis


#12 Sintharius

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Posted 29 June 2015 - 04:41 PM

ZoneAlarm itself is not listed in the list of installed programs. I think it's just leftovers.

Here is the removal tool for ZoneAlarm to clean up leftovers.

#13 MaaD

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Posted 29 June 2015 - 04:54 PM

Done, Thx all :bananas:






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