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Changed folder permissions, excessive windows explorer CPU usage


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#1 Walkingdeadfan

Walkingdeadfan

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Posted 27 June 2015 - 04:55 PM

Hello,

I have two problems which I am not sure if they are related.

 

1st - some time ago (a year or more) I changed the permissions on my folders to allow permissions for everyone.  I don't remember the exact folder(s) - it was probably documents and settings.  I now know this was very bad.  I have nested Application Data folders in C:\users\all users\application data.  My last count was 27 of them.  The storage used on my c drive seems excessive considering my intent is to use it mainly for programs and I store my resource hogs (music and video files) on external hard drives.  I encountered quite a debate on whether changing the permission and possible related junction problems actually cause this storage issue - so I don't know.  Several people mentioned success with a utility called JunctionBox, but I have not found any recent information on it (the original posts are in 2011).

 

2nd - windows explorer tends to hang and use up to 50% of my CPU.  It does not do this on bootup, but I have noticed it happens after I spend time copying/moving files around.  This usage continues even when no other applications are open.  I usually have to restart the computer to reset it.

 

I am using windows 7 64 bit.  Malwarebytes detects nothing. I have just finished a backup.  I have a system restore point from 2 years ago, but I don't know if I had changed the permissions at that point or not.  All other restore points are recent.  I also have my windows 7 disks. 

 

At this point I am considering trying the 2-year old restore point.  But I am not sure how that will affect other applications (such as iTunes or VLC for example).  If that doesn't work - I'm on to the reloading windows itself.

 

I've probably learned just enough to be dangerous to my computer, so I'm looking for more expert guidance in tackling these issues. 

 

 



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#2 hamluis

hamluis

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Posted 27 June 2015 - 07:31 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Walkingdeadfan

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Posted 27 June 2015 - 07:45 PM

MiniToolBox by Farbar Version: 22-06-2015
Ran by BethCorsair (administrator) on 27-06-2015 at 19:36:01
Running from "C:\Users\BethCorsair\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: MS-7793 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/27/2015 07:33:00 PM) (Source: Adobe Reader) (User: )
Description:

Error: (06/27/2015 07:31:26 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.18840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: bfc
Start Time: 01d0b1399cfe97ec
Termination Time: 38
Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Report Id: fd905b14-1d2c-11e5-bd62-d43d7e557d8a

Error: (06/27/2015 06:46:54 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.18840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 39c
Start Time: 01d0b13377f80669
Termination Time: 40
Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Report Id: c48686d6-1d26-11e5-bd62-d43d7e557d8a

Error: (06/27/2015 06:21:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 02:01:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 01:24:56 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.18840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1398
Start Time: 01d0b10684dfde4f
Termination Time: 50
Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Report Id: c9c16a36-1cf9-11e5-99c4-d43d7e557d8a

Error: (06/27/2015 01:23:44 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 6a0
Start Time: 01d0b1062777f1a1
Termination Time: 31
Application Path: C:\Windows\explorer.exe
Report Id: 9f6c3c8e-1cf9-11e5-99c4-d43d7e557d8a

Error: (06/27/2015 01:18:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 01:16:19 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 10bc
Start Time: 01d0b104cb8a0cd3
Termination Time: 31
Application Path: C:\Windows\explorer.exe
Report Id: 94a6190a-1cf8-11e5-85a3-d43d7e557d8a

Error: (06/27/2015 00:51:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (06/27/2015 04:40:16 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume I: encountered a non-retryable error and could not start. The data contains the error code.

Error: (06/27/2015 04:40:14 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume I: were aborted because volume I:, which contains shadow copy storage for this shadow copy, was force dismounted.

Error: (06/26/2015 09:53:22 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (06/26/2015 00:14:06 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (06/24/2015 00:21:21 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (06/23/2015 10:57:00 PM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (06/22/2015 01:00:05 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (06/14/2015 07:23:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (06/14/2015 07:23:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (06/11/2015 05:19:59 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (06/27/2015 07:33:00 PM) (Source: Adobe Reader)(User: )
Description:

Error: (06/27/2015 07:31:26 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.18840bfc01d0b1399cfe97ec38C:\Program Files (x86)\Windows Media Player\wmplayer.exefd905b14-1d2c-11e5-bd62-d43d7e557d8a

Error: (06/27/2015 06:46:54 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.1884039c01d0b13377f8066940C:\Program Files (x86)\Windows Media Player\wmplayer.exec48686d6-1d26-11e5-bd62-d43d7e557d8a

Error: (06/27/2015 06:21:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 02:01:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 01:24:56 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.18840139801d0b10684dfde4f50C:\Program Files (x86)\Windows Media Player\wmplayer.exec9c16a36-1cf9-11e5-99c4-d43d7e557d8a

Error: (06/27/2015 01:23:44 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.175676a001d0b1062777f1a131C:\Windows\explorer.exe9f6c3c8e-1cf9-11e5-99c4-d43d7e557d8a

Error: (06/27/2015 01:18:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/27/2015 01:16:19 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.1756710bc01d0b104cb8a0cd331C:\Windows\explorer.exe94a6190a-1cf8-11e5-85a3-d43d7e557d8a

Error: (06/27/2015 00:51:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

CodeIntegrity Errors:
===================================
Date: 2013-11-21 17:09:23.191
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.160 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.5.155 - Adobe Systems, Inc.)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.9.5.820 - Amazon Services LLC)
AMD Catalyst Install Manager (HKLM\...\{DD86C046-D5AB-954F-EBB7-592EB36BD196}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AudioShell 2.1 (HKLM\...\AudioShell_is1) (Version: 2.1 - Softpointer Inc)
Avidemux 2.6 - 64bits (HKLM-x32\...\Avidemux 2.6 - 64bits (64-bit)) (Version: 2.6.8.9046 - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Contents (HKLM-x32\...\{EE0B1766-153A-4251-A192-F8FD3D941711}) (Version: 16.0.0.106 - Corel Corporation) Hidden
Corel VideoStudio Pro X6 (HKLM-x32\...\_{6688A246-F6E8-48AD-9806-8D5832E9F15D}) (Version: 16.1.0.45 - Corel Corporation)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.0.3215 - CyberLink Corp.)
Firebird SQL Server - MAGIX Edition (HKLM-x32\...\{39AB2E37-1A55-4292-A5D3-971E9F70D0F8}) (Version: 2.1.32.0 - MAGIX AG)
ICA (HKLM-x32\...\{6688A246-F6E8-48AD-9806-8D5832E9F15D}) (Version: 16.0.0.106 - Corel Corporation) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
IPM_VS_Pro (HKLM-x32\...\{CCC10E8E-7FD1-4D55-87C2-D0A5ABC0A62B}) (Version: 16.0 - Corel Corporation) Hidden
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version: - )
MAGIX Burn routines (HKLM\...\{712D74A5-4C3D-41E6-A850-1696E54B28CD}) (Version: 11.0.0.237 - MAGIX AG)
MAGIX Content and Soundpools (HKLM-x32\...\MAGIX_GlobalContent) (Version: 1.0.0.0 - MAGIX AG)
MAGIX Goya burnR (MSI) (HKLM\...\{099D5322-82F4-44ED-9A7D-B5945D60A960}) (Version: 4.3.1.6 - MAGIX AG) Hidden
MAGIX Goya burnR (MSI) (HKLM-x32\...\MAGIX_{099D5322-82F4-44ED-9A7D-B5945D60A960}) (Version: 4.3.1.6 - MAGIX AG)
MAGIX Music Maker 2014 (HKLM\...\{92D71205-2FC1-4B3D-8D78-30AC1BF59E3F}) (Version: 20.0.0.28 - MAGIX AG) Hidden
MAGIX Music Maker 2014 (HKLM-x32\...\MX.{92D71205-2FC1-4B3D-8D78-30AC1BF59E3F}) (Version: 20.0.0.28 - MAGIX AG)
MAGIX Music Maker 2014 Soundpools (HKLM\...\{EACF43E1-072C-4E0D-B813-2557C67A8053}) (Version: 1.0.0.0 - MAGIX AG) Hidden
MAGIX Music Maker 2014 Update (HKLM\...\{4D9D9D97-D882-478B-8CAC-70192479FC77}) (Version: 20.0.4.49 - MAGIX AG) Hidden
MakeMKV v1.8.12 (HKLM-x32\...\MakeMKV) (Version: v1.8.12 - GuinpinSoft inc)
Malwarebytes Anti-Exploit version 1.06.1.1019 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.06.1.1019 - Malwarebytes)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MTP Porting Kit (HKLM-x32\...\{353B1E6D-7073-4450-8C80-699BD8FCFB49}) (Version: 12.0.0 - Microsoft Corp)
Puzzle XP Championship (HKLM-x32\...\Puzzle XP Championship) (Version: 1.00.03.18.04 - Selectsoft Publishing)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6849 - Realtek Semiconductor Corp.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Setup (HKLM-x32\...\{6C6EEA9F-3998-4E0D-B91F-43CB218C715C}) (Version: 16.0.0.106 - Corel Corporation) Hidden
Share (HKLM-x32\...\{AD7DA145-3118-4D69-BE89-D3ED1510BD15}) (Version: 16.0.0.106 - Corel Corporation) Hidden
Share64 (HKLM\...\{3008095C-B516-4A5E-8B99-F0E113C21C72}) (Version: 16.0.0.106 - Corel Corporation) Hidden
SmartSound Common Data (HKLM-x32\...\{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.) Hidden
SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.)
SmartSound Quicktracks 5 (HKLM-x32\...\{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.6 - SmartSound Software Inc.) Hidden
SmartSound Quicktracks 5 (HKLM-x32\...\InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.6 - SmartSound Software Inc.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.1.20 - Safer-Networking Ltd.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Text-To-Speech-Runtime (HKLM-x32\...\{7B3F0113-E63C-4D6D-AF19-111A3165CCA2}) (Version: 1.0.0.0 - Magix Development GmbH)
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
Vita 2 (HKLM\...\{1EEF6249-D3F8-48BC-BE73-239A89755B7D}) (Version: 1.0.0.0 - MAGIX AG) Hidden
Vita Drum Engine (HKLM\...\{1CE67FD4-7DC4-4351-8D40-50BF05EA3A9C}) (Version: 1.0.0.0 - MAGIX AG) Hidden
Vita Electric Piano (HKLM\...\{A50C6C08-4C3A-465F-832E-C0C2E62DDA11}) (Version: 1.0.0.0 - MAGIX AG) Hidden
Vita Electric Piano Update (HKLM\...\{E5EA9EEC-A483-4E5F-8834-A7FCD38B48DE}) (Version: 1.0.2.0 - MAGIX AG) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VSClassic (HKLM-x32\...\{D0096E50-D99E-4178-A988-E5192B6F6B91}) (Version: 16.0.0.106 - Corel Corporation) Hidden
VSHelp (HKLM-x32\...\{D9DD0D4F-6E5A-484D-AD8C-FD3BAF5D4450}) (Version: 16.0.0.106 - Corel Corporation) Hidden
VSPro (HKLM-x32\...\{D88D7ECD-F173-4A97-96F9-2B05C5DC90DC}) (Version: 16.0.0.106 - Corel Corporation) Hidden
WD SmartWare (HKLM\...\{6FE8A1DA-8CA6-4801-BF0F-0F2FED143FF4}) (Version: 1.6.4.6 - Western Digital Technologies, Inc.)
Windows Media Encoder 9 Series (HKLM-x32\...\Windows Media Encoder 9) (Version: - )

========================= Memory info: ===================================
Percentage of memory in use: 13%
Total physical RAM: 16335.03 MB
Available physical RAM: 14191.7 MB
Total Pagefile: 32668.25 MB
Available Pagefile: 30147.65 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.25 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:111.69 GB) (Free:15.48 GB) NTFS
2 Drive d: (HEROES) (CDROM) (Total:7.63 GB) (Free:0 GB) UDF
3 Drive e: (Seagate Backup Plus Drive Music) (Fixed) (Total:931.51 GB) (Free:680.84 GB) NTFS
4 Drive f: (Seagate Backup Plus Drive Video) (Fixed) (Total:1863.01 GB) (Free:1260.25 GB) NTFS
5 Drive g: (New Volume) (Fixed) (Total:1397.26 GB) (Free:1396.47 GB) NTFS
6 Drive h: (My Passport Pictures) (Fixed) (Total:931.48 GB) (Free:792.79 GB) NTFS

========================= Users: ========================================
User accounts for \\CORSAIR

Administrator BethCorsair Guest

**** End of log ****

http://speccy.piriform.com/results/AqRMauFPVWqgVoQTaC0BuE5


Edited by hamluis, 28 June 2015 - 11:20 AM.


#4 Walkingdeadfan

Walkingdeadfan
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Posted 27 June 2015 - 07:55 PM

Can you use this speccy thing to monitor temperature? If so, my CPU looks like it is running hot and so is one of my external hard drives.

#5 hamluis

hamluis

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Posted 28 June 2015 - 11:14 AM

The temps reflected in Speccy are reliable enough for me...there is no perfect temp diagnostic, IMO.

 

Louis

 

Average CPU temp reflected is 98 Celsius, while the max operating range tops out at 74 Celsius.  I'd say that you need to immediately shut that system down and address possible solutions for CPU overheating.

 

Topic moved to Internal Hardware.


Edited by hamluis, 28 June 2015 - 11:41 AM.


#6 Walkingdeadfan

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Posted 28 June 2015 - 01:24 PM

I have opened up the computer and blew away as much dust as I could.  What next?



#7 dc3

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Posted 28 June 2015 - 01:45 PM

You may need to use something like a Q-tip to clean in between the cooling fins of the CPU heatsink.

 

If you are blowing out the fan you should place something like a pencil through the blades to keep it from spinning while you clean it.

 

Do not remove the fan from the heatsink.  If you do you will need to clean the two surfaces between the CPU and the heatsink and then reapply new thermal compound.

 

Most cases have a fan mounted in the front of the case to draw air into the case.  I would suggest checking to see if it needs cleaning as well.  If you have a dedicated graphics card it probably has a fan on it, it should be cleaned as well.

 

Before you touch anything inside the case you need to discharge any static electricity in you system by touching the bare metal of the case.  An electrostatic discharge can kill integrated circuits, like those used on the RAM modules.


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#8 Walkingdeadfan

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Posted 28 June 2015 - 01:59 PM

I pretty much dust-busted everything.  I will double check/clean all the fans. I don't know where the heat sink is, but won't be taking anything apart unless advised. 

 

After I complete that - what's the next step?



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Posted 28 June 2015 - 02:16 PM

With the case open you will see a large printed circuit board mount to the other side panel.  This is the motherboard.  If you look at the back of the computer you will see all the different plug in locations, these are attached to the motherboard.  The motherboard has a fan attached to a heat sink which is attached to the CPU (Central Processing Unit).

 

You can see a picture of your motherboard here.  The CPU, heatsink and fan are not installed in this picture.

 

You can see a typical heatsink and fan assembly here.


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#10 Walkingdeadfan

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Posted 28 June 2015 - 04:27 PM

Got it, thank you.  Cleaned it.  Booted up again and opened speccy tool.  CPU temp, according to it, is varying between 48 and 65 C.  Computer has been on about 5 minutes.  No other processes on but internet and speccy.  Is this still on the high side?



#11 dc3

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Posted 28 June 2015 - 04:41 PM

65c is a little on the high side.  Try running the computer with the side panel removed and see if the temperatures drop.


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#12 Walkingdeadfan

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Posted 28 June 2015 - 05:23 PM

Have been working on a vacation video I'm trying to create.  It involves lot of activity in my computer as I pull photos and videos.  After a while, explorer.exe starts using lot of CPU; CPU temp has ramped up to 80 C.  I'm thinking taking the side panel off won't make that much difference?  Shutting down for a bit to let things cool off.



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Posted 29 June 2015 - 09:21 AM

Take of the side of the case and give it a try.  It just might make an appreciable difference.


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Posted 29 June 2015 - 11:34 AM

I ran it with one of the side cases off for a while yesterday.  The best idle temp I got was 47C.  Working temp was 50s to 60s C.  Windows explorer use got it to 70s and 80s before I shut it down.  We keep our house pretty warm - thermostat is set to 79 so I'm wondering if maybe the room is hotter than is good for the computer.  I run a fan, but I don't think it has much effect.  I'm reluctant to operate the CPU without the sides of the case, as otherwise it will likely get dog hair. 

 

Based on my own research, I'm wondering if the heat sink thermal compound needs to be checked, although this computer is just about 2 years old.  Otherwise, we may add an additional cooling unit.  Am I on the right track?

 

This speccy tool is pretty cool.  Who knows how long I've been running this thing hot and didn't know it.  I like that it checks my external drives as well. 



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Posted 29 June 2015 - 11:52 AM

Replacing the thermal compound could be tried.  

 

The thermal compound is applied between the heat spreader of the CPU and the heatsink.  These surfaces look to be smooth, but under magnification you can see that they really aren't smooth.  The thermal compound is used to fill these gaps to enhance the thermal transference between the two surfaces.

 

If you are up to trying this, let me know and I will provide you with instructions. 


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