If I run the troubleshoot I get this message "The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish." I am positive everything is plugged in properly, even my headphones aren't recognized when they are plugged in.
Here is some info that I feel is relevant. My motherboard is ASUSTek Computer Inc. Model Z87-A. My graphics card is NVIDIA Geoforce GTX 760.
The interesting thing is wireless headphones work. Any help would be appreciated, thanks!