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Hijacked!


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6 replies to this topic

#1 sabresfan08

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Posted 27 June 2015 - 10:18 AM

It appears someone has gotten into my pc. The past 2 days when I turned on my monitor the pc was on the login screen. Then when I opened it chrome was open on paypal. I checked the browsing history and it appears someone went to a website nirsoft. I found a program on my pc called webbrowserpassview. I started looking around and it appears someone may have gotten in through TeamViewer and used Dropbox as well. There was also a rar file called passrecpk which had password recovery software in it. The font on chrome was changed too. I tried my best to make sure everything is gone but I'm still concerned. I removed TeamViewer and Dropbox and all the files have been deleted. Any suggestions on how I can make sure I'm clean?

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#2 Lunathecat

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Posted 27 June 2015 - 10:28 AM

The very first thing you should do if you have not already done so is to change any and all passwords that are associated with you.



#3 Aura

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Posted 27 June 2015 - 10:36 AM

Hi sabresfan08 :)

This situation can lead to believe that you are infected with a backdoor trojan (assuming no one physically touched your computer to do all this, which is also a possibility). Due to the nature of the infection if it's real, I suggest you to get checked in the malware removal area. There you'll be assisted by a trained malware removal helper that will help you get rid of every infection on your system. In order to do that, you have to post a thread in the Virus, Trojan, Spyware, and Malware Removal Logs section. You have to follow the instructions in the preparation guide prior to posting your thread, since it contains the steps to follow when posting it. After that, please comeback in this thread and post the link to the one you created in the malware removal area.

On a side note, change all your passwords and call your credit card/bank companies to get your account frozen for now if your Paypal was linked to it.

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#4 severac

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Posted 27 June 2015 - 11:48 AM

Hello sabresfan08,

 

I see that you have started a new topic here: http://www.bleepingcomputer.com/forums/t/580973/hijacked/

 

But you didn't post FRST log according to this instruction. Read Step 6. 


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 sabresfan08

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Posted 27 June 2015 - 12:00 PM

sorry missed that! posting them now



#6 Aura

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Posted 27 June 2015 - 12:01 PM

Since you posted a thread in the malware removal area, I reported this one to a Moderator so he can close it :)

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#7 hamluis

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Posted 27 June 2015 - 12:32 PM

Reference:  http://www.bleepingcomputer.com/forums/t/580973/hijacked/#entry3745849 .

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis






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