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PC will not shutdown without continued power button press.


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9 replies to this topic

#1 Lord English

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Posted 26 June 2015 - 10:04 AM

Title says it all really. I haven't been able to shutdown my PC for a few months now without holding down the power button for a few seconds. I used to just leave my PC in sleep mode but, when this first started, it would often turn itself off instead of sleeping or enter sleep mode instead of turning off. It's not a major issue, granted, but it is still an annoyance that I would rather have fixed. If aynone knows the steps to attempt to remedy this I would be very grateful!



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#2 hamluis

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Posted 26 June 2015 - 11:22 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Lord English

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Posted 26 June 2015 - 05:21 PM

I can post the MiniToolBox txt file but I cannot publish the Speccy file. Everytime I try to publish it an error comes up saying it cannot connect to the server (despite being fully connected to the internet and watching a Youtube video (I also tried without any programs running)). I can of course paste the text file of Speccy if that would be acceptable?

 

MiniToolBox by Farbar  Version: 22-06-2015
Ran by Alex (administrator) on 26-06-2015 at 23:19:13
Running from "E:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: MS-7845 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/26/2015 08:34:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 08:31:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 08:29:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 02:51:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/25/2015 00:05:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/25/2015 02:28:52 AM) (Source: Application Hang) (User: )
Description: The program javaw.exe version 8.0.25.18 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 18ec
Start Time: 01d0aee1d58598d9
Termination Time: 44
Application Path: E:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
Report Id: 886e317e-1ad9-11e5-ba7f-448a5b2b8359

Error: (06/24/2015 05:47:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: witcher.exe, version: 1.5.0.1304, time stamp: 0x4910475c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
Fault offset: 0x00014a5d
Faulting process id: 0x250
Faulting application start time: 0xwitcher.exe0
Faulting application path: witcher.exe1
Faulting module path: witcher.exe2
Report Id: witcher.exe3

Error: (06/24/2015 01:44:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 11:20:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 11:09:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: MSICommService.exe, version: 0.0.0.0, time stamp: 0x54a44f12
Faulting module name: MSICommService.exe, version: 0.0.0.0, time stamp: 0x54a44f12
Exception code: 0xc0000005
Fault offset: 0x0000f395
Faulting process id: 0x8f0
Faulting application start time: 0xMSICommService.exe0
Faulting application path: MSICommService.exe1
Faulting module path: MSICommService.exe2
Report Id: MSICommService.exe3

System errors:
=============
Error: (06/26/2015 08:33:55 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/26/2015 08:31:27 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/26/2015 08:29:10 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/26/2015 02:51:00 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/25/2015 00:05:32 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/24/2015 01:44:13 PM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/23/2015 11:20:46 AM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/23/2015 11:09:03 AM) (Source: Service Control Manager) (User: )
Description: The MSICOMM_CC service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/23/2015 11:07:40 AM) (Source: Service Control Manager) (User: )
Description: The Sentinel64 service failed to start due to the following error:
%%20

Error: (06/22/2015 04:33:02 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Microsoft Office Sessions:
=========================
Error: (06/26/2015 08:34:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 08:31:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 08:29:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/26/2015 02:51:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/25/2015 00:05:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/25/2015 02:28:52 AM) (Source: Application Hang)(User: )
Description: javaw.exe8.0.25.1818ec01d0aee1d58598d944E:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe886e317e-1ad9-11e5-ba7f-448a5b2b8359

Error: (06/24/2015 05:47:15 PM) (Source: Application Error)(User: )
Description: witcher.exe1.5.0.13044910475cMSVCR80.dll8.0.50727.61954dcddbf3c000000500014a5d25001d0ae86c8b2f52fE:\SteamLibrary\steamapps\common\The Witcher Enhanced Edition\system\witcher.exeC:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dllaa8249d2-1a90-11e5-ba7f-448a5b2b8359

Error: (06/24/2015 01:44:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 11:20:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 11:09:03 AM) (Source: Application Error)(User: )
Description: MSICommService.exe0.0.0.054a44f12MSICommService.exe0.0.0.054a44f12c00000050000f3958f001d0ad9ca0acc4d6C:\Program Files (x86)\MSI\Command Center\MSICommService.exeC:\Program Files (x86)\MSI\Command Center\MSICommService.exedf572406-198f-11e5-bf33-448a5b2b8359


=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.)
Ableton Live 9 Lite (HKLM\...\{1DB41AB2-F334-4DD9-B6C6-63A570B8B502}) (Version: 9.0.0.0 - Ableton)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.8.0000 - Asmedia Technology)
Audacity 2.1.0 (HKLM-x32\...\Audacity_is1) (Version: 2.1.0 - Audacity Team)
Auto Clicker by Shocker (HKLM-x32\...\Auto Clicker by Shocker_is1) (Version: V3.0.1 - shockingsoft.com)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)
Avid Media Composer (HKLM\...\{3B7C77DC-8756-4864-A088-948F350106FB}) (Version: 8.0.0 - Avid Technology, Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
Cities: Skylines (HKLM-x32\...\Steam App 255710) (Version:  - Colossal Order Ltd.)
Consolas Font Family (HKLM-x32\...\{6AE22174-4FFA-4572-B692-31F0C386ED38}) (Version: 1.00.0000 - Microsoft Corporation)
Corsair K50 Gaming Keyboard Driver V1.0 (HKLM-x32\...\{5F80696B-8F74-4A67-9830-EC2DBA79AD7A}_is1) (Version: 1.00.00.15 - )
CPUID CPU-Z 1.72 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
Dark Souls: Prepare to Die Edition (HKLM-x32\...\Steam App 211420) (Version:  - FromSoftware)
DARK SOULS™ II: Scholar of the First Sin (HKLM-x32\...\Steam App 335300) (Version:  - FromSoftware, Inc)
Eraser 6.0.10.2620 (HKLM\...\{6E5159B4-A519-41EF-80EF-AD58371515DF}) (Version: 6.0.2620 - The Eraser Project)
Explorer Suite III (HKLM\...\Explorer Suite_is1) (Version:  - )
f.lux (HKCU\...\Flux) (Version:  - )
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
Floris Mod Pack 2.54 (HKLM-x32\...\Floris Mod Pack_is1) (Version:  - )
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Freemake Video Converter version 4.1.5 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.5 - Ellora Assets Corporation)
Freenet version 0.7.5 build 1467 (HKCU\...\{3196C62F-9C7B-4392-88B4-05C037D05518}_is1) (Version: 0.7.5 build 1467 - freenetproject.org)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
GOG Galaxy (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version:  - GOG.com)
gogrisen (HKLM\...\{6bd41b13-a359-4b67-811b-48b41f7a63ef}.sdb) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Drive (HKLM-x32\...\{CBC9F5FD-5CFA-4A33-81CD-369EAB77E3A6}) (Version: 1.22.9403.0223 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Guitar Pro 6 (HKLM-x32\...\{14A487F2-1259-4E6C-AE3C-3C888DDBCB60}_is1) (Version:  - Arobas Music)
Hard Reset (HKLM-x32\...\Steam App 98400) (Version:  - Flying Wild Hog)
HTC Driver Installer (HKLM-x32\...\{4CEEE5D0-F905-4688-B9F9-ECC710507796}) (Version: 4.16.0.001 - HTC Corporation)
HTC Sync Manager (HKLM-x32\...\{231D0C79-98A6-4693-A366-36DE7D7346EC}) (Version: 3.1.46.0 - HTC)
IdleMaster - 1  (HKCU\...\1d85483b1c982d8c) (Version: 0.9.0.0 - IdleMaster)
IdleMaster (HKCU\...\64f315a695d36dc0) (Version: 0.8.0.0 - IdleMaster)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Chipset Device Software (HKLM-x32\...\{d370215a-d003-43ae-a3b6-1028af64d5a1}) (Version: 10.0.20 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Smart Connect Technology (HKLM\...\{1D5C9D08-546D-4A7E-B0F1-F33E94257B09}) (Version: 5.0.10.2832 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.34 - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\3FD0C489-0F02-481a-A3E1-9754CD396761) (Version:  - Intel Corporation)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.8 - HTC)
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
KeePass Password Safe 1.29 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.29 - Dominik Reichl)
KeePass Password Safe 2.28 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.28 - Dominik Reichl)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Lightworks (HKLM-x32\...\{E94DD4E4-7746-472c-AA7B-1242FED0CFC8}) (Version: 12.0.1.0 - Lightworks)
MAGIX Burn routines (64-Bit) (HKLM\...\{49146694-5F5F-4B1F-AD15-6587F47A0FD7}) (Version: 9.0.0.212 - MAGIX AG)
MAGIX Fonts Package 2 (HKLM-x32\...\{E6860DA4-62A8-4E0B-A5C7-CF38404AE094}) (Version: 1.0.0.0 - MAGIX Software GmbH) Hidden
MAGIX Low Latency Driver (64-Bit) (HKLM\...\{42976FDB-5756-4077-A491-095F228E99E2}) (Version: 2.10.2011.0 - MAGIX AG)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Expression Encoder 4 (HKLM-x32\...\Encoder_4.0.3205.0) (Version: 4.0.3205.0 - Microsoft Corporation)
Microsoft Expression Encoder 4 Screen Capture Codec (HKLM-x32\...\{F9EC30D1-F688-4708-9850-CB5120074AAA}) (Version: 4.0.3205.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1171.0714 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Text-to-Speech Engine 4.0 (English) (HKLM-x32\...\MSTTS) (Version:  - )
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{EB3DF0F0-0525-4C5A-A2F8-DEC868A3075D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 38.0.5 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-GB)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0 - Mozilla)
MSI Afterburner 4.1.0 (HKLM-x32\...\Afterburner) (Version: 4.1.0 - MSI Co., LTD)
MSI Command Center (HKLM-x32\...\{85A2564E-9ED9-448A-91E4-B9211EE58A08}_is1) (Version: 1.0.0.97 - MSI)
MSI GamingApp (HKLM-x32\...\{E0229316-E73B-484B-B9E0-45098AB38D8C}}_is1) (Version: 1.0.0.18 - MSI)
MSI Intel Extreme Tuning Utility (HKLM-x32\...\{56351c83-306c-4135-a570-2784d3025548}) (Version: 5.1.0.101 - Intel Corporation)
MSI Intel Extreme Tuning Utility (HKLM-x32\...\{B58B40C4-8803-45AD-A5D2-06594D76AF49}) (Version: 5.1.0.101 - Intel Corporation) Hidden
MSI Smart Utilities (HKLM-x32\...\{009E5DF2-3F97-480B-89DA-F2D5E672E14A}_is1) (Version: 2.0.0.09 - MSI)
MSI Super Charger (HKLM-x32\...\{7CDF10DD-A9B5-4DA3-AB95-E193248D4369}_is1) (Version: 1.2.026 - MSI)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
My Game Long Name (HKLM\...\UDK-40ee59a9-8824-4684-9f83-5742f77dd6a0) (Version:  - Epic Games, Inc.)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
NVIDIA PhysX (HKLM-x32\...\{80407BA7-7763-4395-AB98-5233F1B34E65}) (Version: 9.13.1220 - NVIDIA Corporation)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.5.3.636 - Electronic Arts, Inc.)
Patch v4.17b Update (HKLM-x32\...\{THEGUILDREN-0010-2010-300520102330}_is1) (Version:  - RUNEFORGE Games Studios)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
Pixel Puzzles 2: Anime (HKLM-x32\...\Steam App 350810) (Version:  - Decaying Logic)
Pixel Puzzles 2: Birds (HKLM-x32\...\Steam App 344230) (Version:  - Decaying Logic)
Pixel Puzzles: Japan (HKLM-x32\...\Steam App 284950) (Version:  - Decaying Logic)
Pixel Puzzles: UndeadZ (HKLM-x32\...\Steam App 285010) (Version:  - Decaying Logic)
Poker Night 2 (HKLM-x32\...\Steam App 234710) (Version:  - Telltale Games)
PVZ Garden Warfare (HKLM-x32\...\{A5AC7D7B-C1D5-4AF9-8829-993DA335BE1B}) (Version: 1.0.3.0 - Electronic Arts)
Qualcomm Atheros Bandwidth Control Filter Driver (HKLM\...\{6734576C-DC0C-4CFB-9C22-92DAAA73F6D5}) (Version: 1.0.30.1003 - Qualcomm Atheros) Hidden
Qualcomm Atheros Killer E220x Drivers (HKLM\...\{579C5E7D-904F-447B-94F8-9413005C162C}) (Version: 1.0.30.1003 - Qualcomm Atheros) Hidden
Qualcomm Atheros Killer Network Manager Suite (HKLM-x32\...\{DD21E907-9A2A-44B8-A12E-13691E166664}) (Version: 1.0.30.1003 - Qualcomm Atheros)
Qualcomm Atheros Network Manager (HKLM\...\{4E08CC97-912D-458B-8705-9A14C325532F}) (Version: 1.0.30.1003 - Qualcomm Atheros) Hidden
RadeonPro 1.0 (Build 1.1.1.0) (HKLM-x32\...\RadeonPro_is1) (Version:  - )
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7293 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RivaTuner Statistics Server 6.3.0 (HKLM-x32\...\RTSS) (Version: 6.3.0 - Unwinder)
ROCCAT Kone XTD Mouse Driver (HKLM-x32\...\{7133137D-DF48-4522-AD88-13C82B7D0A63}) (Version:  - Roccat GmbH)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.5.8 - Rockstar Games)
Scrabble (HKLM-x32\...\Scrabble1.0) (Version: 1.0 - Foxy Games)
Serious Sam 3: BFE (HKLM-x32\...\Steam App 41070) (Version:  - Croteam)
Sid Meier's Civilization IV (HKLM-x32\...\Steam App 3900) (Version:  - Firaxis Games)
Sound Blaster Cinema (HKLM-x32\...\{8801CA65-921A-4CCC-9D63-879D1D0BAA97}) (Version: 1.00.05 - Creative Technology Limited)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
System Requirements Lab CYRI (HKLM-x32\...\{1110A014-1471-4B66-BFDC-E8EED120CC59}) (Version: 6.0.20.0 - Husdawg, LLC)
Text-To-Speech-Runtime (HKLM-x32\...\{7B3F0113-E63C-4D6D-AF19-111A3165CCA2}) (Version: 1.0.0.0 - Magix Development GmbH)
The Evil Within. Complete Edition, âåðñèÿ 1.0.0.2 (HKLM-x32\...\The Evil Within. Complete Edition_is1) (Version: 1.0.0.2 - RePack by SEYTER)
The Witcher 2 - Assassins of Kings Enhanced Edition (HKLM-x32\...\1207658930_is1) (Version: 3.5.0.26 - GOG.com)
The Witcher: Enhanced Edition (HKLM-x32\...\Steam App 20900) (Version:  - CD PROJEKT RED)
The Wolf Among Us (HKLM-x32\...\The Wolf Among Us_R.G. Mechanics_is1) (Version:  - R.G. Mechanics, markfiter)
Thief (HKLM-x32\...\Steam App 239160) (Version:  - Eidos-Montréal)
TunnelBear (HKLM-x32\...\{C25B092B-C340-43B9-8065-650DC8BABF1F}) (Version: 2.3.14.0 - TunnelBear) Hidden
TunnelBear (HKLM-x32\...\{e0f2a0a0-0c9a-4732-b06a-c7b175d785d5}) (Version: 2.3.14.0 - TunnelBear)
Uplay (HKLM-x32\...\Uplay) (Version: 2.1 - Ubisoft)
VGA Boost (HKLM-x32\...\{809ACFAE-9A4D-4C60-9223-D8B615CD8CBA}}_is1) (Version: 1.0.0.8 - MSI)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
WinZip 15.0 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BE}) (Version: 15.0.9302 - WinZip Computing, S.L. )
X Rebirth version 3.53 (193580) (HKLM-x32\...\X Rebirth_is1) (Version: 3.53 (193580) - RePack by AlexALSP, Inc. 2015)
X3TC Bonus Package 4.1.01 (HKLM-x32\...\X3TC Bonus Package_is1) (Version: 4.1.01 - Egosoft)
Xvid Video Codec (HKLM-x32\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
YTD Video Downloader 4.9 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.9 - GreenTree Applications SRL)

========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 8135.93 MB
Available physical RAM: 5626.68 MB
Total Pagefile: 16270.04 MB
Available Pagefile: 12771.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.11 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:223.47 GB) (Free:105 GB) NTFS
2 Drive e: (Main Storage) (Fixed) (Total:931.51 GB) (Free:512.51 GB) NTFS
4 Drive g: () (Fixed) (Total:298.08 GB) (Free:282.13 GB) NTFS

========================= Users: ========================================
User accounts for \\THE-PIT

Administrator            Alex                     ASPNET                   
BE30E246FF064197A098     Guest                    


**** End of log ****
 


Edited by hamluis, 27 June 2015 - 11:26 AM.


#4 hamluis

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Posted 26 June 2015 - 05:48 PM

You do understand...all you have to do is post the link for the Speccy Snapshot.  The Snapshot is reflected online...do NOT paste any data from the Speccy reports.

 

Louis



#5 Lord English

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Posted 26 June 2015 - 07:03 PM

I understand that, it's just that when I run Speccy, wait for it to load, click file > Publish it gives me the aforementioned error. I'll try running it again.



#6 Lord English

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Posted 26 June 2015 - 07:06 PM

It's still giving me the error. If I save the file instead and upload it to Google Drive, would that be acceptable?



#7 hamluis

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Posted 27 June 2015 - 08:45 AM

No, it won't.  If you cannot get the Snapshot to appear...how can you possibly expect to "copy it" and link it to another website?  You should never consider posting the non-Snapshot data because doing so will reflect your license #, as well as be exceptionally cumbersome.

 

At times, the server becomes overloaded...just be patient.  You said this is not a major issue...we have time.

 

Louis



#8 Lord English

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Posted 27 June 2015 - 10:41 AM

Well I wasn't on about the snapshot data I was on about the actual saved file of my system information but you are right, that would have been a huge mistake.

 

Anyways, it seems the servers have slowed and I've managed to take the snapshot:

 

http://speccy.piriform.com/results/ONH1OzHhgTAHdZKCXEZpjLM



#9 hamluis

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Posted 27 June 2015 - 12:27 PM

Thanks :).

 

You seem to have a ton of updaters, toolbars, and such installed...anyone of which may be preventing the system from shutting down properly, IMO.

 

You also have IE 8 installed, which means that your system security posture is not the best.  IE 11 is more secure, while using an outdated browser leaves the system unnecessarily vulnerable, whether you use that browser as your default or not.

 

You have Freemake software installed on your system...I don't consider that wise.  See Comments .

 

Your errors...don't point in a given direction, IMO.  There is likely some file corruption and some adware installed (based on comments re Freemake and other programs you have installed)...but I can't say that impacts your posted problem.

 

What I would do:

    a.  Run the chkdsk /r command from the command prompt.

    b.  Update IE to version 11, then install all critical updates that will exists.

    c.  Run the sfc /scannow command.

    d.  Attempt to shut down the system, taking a look in Task Manager at what processes are dragging their feet or preventing the expected shutdown.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis



#10 Lord English

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Posted 28 June 2015 - 07:12 PM

Still not working unfortunatly. I'm suprised IE8 would be an issue, I have used it jsut once and that was to download Firefox and Chrome!

 

I've run both the chkdsk and scannow with no issues. I also updated IE and used Revo Uninstaller on Freemake.

 

Thanks for your help Louis but I'm going to leave it. I'm swapping to a new case in a couple of weeks and with transferring the hardware I'll also do a fresh install of Windows. Hopefully the issue won't arise again!

 

You seem particularly knowledgable about these things so I'll ask, do you know of a site which gives a general guideline on what software to avoid and, if so, could you share the link?






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