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ASUS laptop: Windows 10 cannot be installed?


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4 replies to this topic

#1 GoshenBleeping

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Posted 25 June 2015 - 12:33 PM

System:  ASUS laptop K52F, Intel Core i3 CPU, M370 @ 2.40 GHz, 4GB RAM

Current OS:  Windows 7 Home Premium, 64 bit

 

When I click on the "Check your PC" in the "Get Windows 10" window, I get the message:

"Here's why Windows 10 can't be installed on this PC: The CPU isn't supported"

 

Not sure why this is true. Microsoft Windows 10 requirements is:

1 GHz processor & 2GB RAM (for 64 bit)

 

Can someone enlighten me as to why my laptop cannot take Windows 10?

 



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#2 Aura

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Posted 25 June 2015 - 12:37 PM

Hi GoshenBleeping :)

In order to install Windows 8, 8.1 and Windows 10 on a laptop/computer, the CPU must be able to handle three other features: PAE, SSE2 and NX. If your CPU doesn't support one of these, Windows 8, 8.1 and 10 cannot be installed on it. It's also a possiblity that NX is disabled in your BIOS, or that your BIOS is running an outdated version. Hence my first troubleshooting step here would be to update the BIOS to its latest version, then run the compatibility check again.

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#3 Torvald

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Posted 25 June 2015 - 01:18 PM

Aura,

 

I have numerous family computer systems (both desktops & laptops) running Windows 7, with varying Intel and AMD CPUs on each, and am interested in eventually upgrading them to Windows 10.

 

However, I am not familiar with the three features you mentioned above: PAE, SSE2, and NX.

 

Could you briefly explain what these features are and how one could check to see if their CPU and/or BIOS supported them?

 

Thanks.


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#4 Drew1903

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Posted 25 June 2015 - 01:48 PM

Will, also, remind Win7 machines to be eligible must be 7 SP1, as well, as have suitable CPUs.

Cheers,
Drew
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#5 Aura

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Posted 25 June 2015 - 01:54 PM

Torvald, these links below explains the differences between PAE, SS2 and NX in addition to sum up what they are.

http://windows.microsoft.com/en-CA/windows-8/what-is-pae-nx-sse2
https://technet.microsoft.com/en-ca/library/dn482072.aspx?f=255&MSPPError=-2147217396

And you can use Coreinfo to see if your CPU supports them.

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