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Why haven't I been offered Win10 Free...


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#1 Graphicool1

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Posted 25 June 2015 - 07:52 AM

I have a Win 7 Pro 64 bit PC (desktop) and have been offered Win 10 Free

I also have Win 7 Pro 32 bit (laptop) but haven't been offered Win 10 Free for that. Why?



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#2 Aura

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Posted 25 June 2015 - 07:59 AM

Hi Graphicool :)

I suggest you to bring this issue in the thread I created since there's quite a few users that have it and it'll be better to have it all in one thread.

http://www.bleepingcomputer.com/forums/t/579044/support-thread-for-the-get-windows-10-app-not-working/

Also, it contains a link to all the solutions you should try first.

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#3 Drew1903

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Posted 25 June 2015 - 01:41 PM

I have a Win 7 Pro 64 bit PC (desktop) and have been offered Win 10 Free

I also have Win 7 Pro 32 bit (laptop) but haven't been offered Win 10 Free for that. Why?

Is the x86, also, SP1?  To be eligible must be 7 SP1.  Just a thought, though I am sure it probably is SP1.

Cheers,
Drew
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#4 Graphicool1

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Posted 26 June 2015 - 03:08 AM

Drew1903

Yes, the laptop is using SP1.

 

 

This thread has been moved to...

 

http://www.bleepingcomputer.com/forums/t/579044/support-thread-for-the-get-windows-10-app-not-working/



#5 Aura

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Posted 26 June 2015 - 05:22 AM

Alright let us know in the support thread if the solutions I linked works or not :)

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