...The Faulty PC...She wants to Remove all those?...
...She wants only Firefox as her Browser she AVG I I added MWMBs and did a Scan found over (3.000 + Bugs) I have included the MWMBs Log...
...I have Installed 38 Updates that were Waiting to be Installed Thank you For any help You can Give Me I will send this From My PC at the start: ...
Scheduled Tasks --> Has 15 Tasks Running all the Time Repeating
Redirect Toolbars WXDFast, WebSearch, CiTrix, URL Redirector, Snapdo, Incredoolbar
Good morning! Let me start by saying that, if this PC is brand new from a manufacturer, then it's not a faulty PC. The software that you are describing is user installed, whether the user realizes it or not. If the PC is refurbished or from a local mom/pop shop, then I would return the unit to them and have them take a look.
If you're willing to proceed, then I can help out! Babylon is definitely junkware and should be removed. Typically you can simply uninstall it from the Control Panel without any issues, as with most of the junkware. I would suggest attempting to remove all of the unwanted software this way, first. Once you're done with that, it would be time to do a scan.
You could remove Internet Explorer if you really wanted, but I would recommend leaving it there. Just use Firefox as the default browser. IE will be there in case Firefox messes up in the future.
I'm not sure what MWMBs is. Do you mean Malware Bytes Anti Malware? If not, that's one of the two scanners I would run. Be sure to do a system restore point prior to having the results remove anything from the computer, just in case you need to roll it back. I would also use Webroot to run a scan. The System Analyzer they offer is quick, but often misses things. Install a trial version to get better results. I see you also have Kaspersky, so I would do a scan with that as well. Once everything is done scanning, reboot.
When it comes back up, do another pass of scans with the software. If everything is clean, grab CCleaner and run through the registry cleaner (be sure to save a backup copy!) and have it clean out what it finds. Be sure to do the temp file cleaner as well. If you have any questions, let me know!
PS - When you're done, remove all antivirus software except for one. More than one will slow your computer and, typically, they will fight each other over control.
Edited by MidnightShadow, 24 June 2015 - 10:06 AM.