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HP 3820 with LPT1 connection


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10 replies to this topic

#1 Martin12345

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Posted 23 June 2015 - 02:55 PM

I have installed Win 7 Professional.

I have a HP 3820 deskjet printer.

I cannot find a suitable driver anywhere

Most of the info on line indicates that either there is no driver or I need a USB connection. 

If the later is the case where can I obtain a USB/LPT adapter and at what cost.

Or should I purchase a different printer as I am slowly pulling out what little hair I have left.

Thanking you in anticipation for you help.


Edited by hamluis, 23 June 2015 - 03:19 PM.
Moved from Win 7 to External Hardware - Hamluis.


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#2 hamluis

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Posted 23 June 2015 - 03:15 PM

Have you downloaded/installed This Utility?

 

Louis



#3 Martin12345

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Posted 23 June 2015 - 03:59 PM

Thank you very much for your prompt reply.

The problem appears to be that I need a usb printer connection and not a LPT connector.

This connector was fine on Win XP but apparently not suitable for Win 7. 

The Utility you suggested pictured the cable that I require.

Thank you again for your help.



#4 JohnC_21

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Posted 23 June 2015 - 05:16 PM

Do you have a USB connection on the computer you installed Windows 7? If you do then follow these instructions. According to the specs the printer has a USB port.

 

If you computer does not have a USB port available you can install a PCI USB 2.0 card to add a port. I would confirm with the seller of any card you purchase that it will work on Windows 7.



#5 Martin12345

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Posted 23 June 2015 - 05:21 PM

Thank you, problem appears to be the LPT cable not compatible with Win 7. I have ordered a new USB cable from e bay. Thanks again for the advice.



#6 JohnC_21

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Posted 23 June 2015 - 05:32 PM

Your Welcome. Post back on how the USB cable goes. Thanks.



#7 Martin12345

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Posted 30 June 2015 - 01:26 PM

My hp 3820 works with my XP.
Recently I changed to Windows 7 Pro.
Will not recognise the 3820 anywhere on the system.
Tried Windows driver update and also the HP site.
NOTHING.
Any ideas other than purchasing a new printer?

Edited by Queen-Evie, 30 June 2015 - 02:01 PM.
moved from Windows 7 to External Hardware


#8 JohnC_21

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Posted 30 June 2015 - 02:02 PM

You had a previous thread here. Did you try the link I posted and use a USB cable?


Edited by hamluis, 30 June 2015 - 03:14 PM.
Merged topics - Hamluis.


#9 Martin12345

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Posted 30 June 2015 - 02:22 PM

Received USB Cable, tried the link, nothing works. Will try to contact HP direct tomorrow.

The HP sites at the moment are not user friendly or helpful. keep returning to the same point in the loop and cannot down load HP 960 cse alternative driver.

Thanks for your advice.



#10 JohnC_21

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Posted 30 June 2015 - 02:54 PM

Here are detailed instructions on downloading the 970cse compatible driver for the 3820. HP Customer Service should be able to provide the solution.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796879&cc=us&dlc=en&lc=en&os=4062&product=60097&sw_lang=



#11 Martin12345

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Posted 02 July 2015 - 02:25 PM

Thanks to all those that sent positive feedback. I am in the process of buying a new printer after finding my current printer is a vintage 2002 product.

This discussion has now been concluded






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