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Computer periodically slows way down, hard drive very busy


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12 replies to this topic

#1 rohrerr

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Posted 23 June 2015 - 12:27 PM

Hi all,

 

My laptop will periodically slow way, way down, barely responding and the hard drive light is solid.  If I wait 30 minutes or so, the hard drive light starts looking normal and again and the computer responds again normally.  The problem usually occurs within a few minutes after I wake it up from sleeping.

 

Any ideas as to how to find out what's causing this?

 

I am running W7 on a Toshiba laptop with 3GB of ram.  The hard drive is regularly defragged and is only 2/3 full.

 

Thank You!

 

-Rob 



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#2 dudeage

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Posted 23 June 2015 - 12:51 PM

I would start by googling your make and model of the Toshiba laptop and looking up what the lights mean.  Sometimes just because a light is solid doesn't necessarily mean it's OK. 

 

Pay attention from the start of POST as well.  Lots of times there will be a specific sequence with the lights that tell you whether they're fine or not. 

 

I know with Dells in the past there has been 5 lights and depending on the sequence would indicate that either there was a problem or it was fine.  If there was a problem, you'd know exactly what parts to replace depending on the sequence.  Mind you that was for power issues but now knowing your specific model and how it was engineered, something similar may be taking place. 


Edited by dudeage, 23 June 2015 - 12:55 PM.


#3 Ratedgore

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Posted 23 June 2015 - 01:15 PM

Are you sure it's Waking up from Sleep, and not Resuming from Hibernate ?
Resume from Hibernate is much slower than Wake from Sleep in Win 7.
Check in your Power Options to see if you have it set to Hibernate.
Also, with Hybrid sleep, if the power goes out it will Resume from Hibernate.

 

Lets start with this and let me know.



#4 rohrerr

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Posted 23 June 2015 - 04:26 PM

Ratedgore, you look awfully young to know this much about computers!!

 

I checked my power saving options and it is set to never hibernate.

 

I should add that the busy hard-drive doesn't only happen shortly after the computer wakes up.  It also happens periodically while it's awake.  Is there a way to see what exactly as making so many read/write requests?  When I look at the performance monitor, I see that the biggest users are "svchost" or "system" or some other system-level program.

 

Dudeage,  I looked for the meaning of the lights for my Toshiba Satellite, but found nothing helpful.  

 

Any other ideas?



#5 dudeage

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Posted 23 June 2015 - 04:56 PM

Do you know how to check your virtual memory settings?

Edited by hamluis, 26 June 2015 - 11:19 AM.


#6 hamluis

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Posted 23 June 2015 - 05:08 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 rohrerr

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Posted 24 June 2015 - 09:54 PM

Hi Louis,

 

Thank you for your help.

 

Here is the content of the MiniToolbox file:

 

MiniToolBox by Farbar  Version: 22-06-2015
Ran by Owner (administrator) on 24-06-2015 at 21:50:23
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite L655D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/24/2015 09:49:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
 
Error: (06/24/2015 09:49:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
 
Error: (06/24/2015 09:49:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
 
Error: (06/24/2015 09:49:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
 
Error: (06/20/2015 05:25:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: PC Tune-Up.exe, version: 1.0.0.24, time stamp: 0x4c5b0ba5
Faulting module name: pcpitstop2.dll_unloaded, version: 0.0.0.0, time stamp: 0x4edce6ca
Exception code: 0xc0000005
Fault offset: 0x0697c147
Faulting process id: 0x4b4
Faulting application start time: 0xPC Tune-Up.exe0
Faulting application path: PC Tune-Up.exe1
Faulting module path: PC Tune-Up.exe2
Report Id: PC Tune-Up.exe3
 
Error: (06/20/2015 00:14:42 PM) (Source: ESENT) (User: )
Description: taskhost (1480) WebCacheLocal: Error -1811 occurred while opening logfile C:\Users\Owner\AppData\Local\Microsoft\Windows\WebCache\V01005D4.log.
 
Error: (06/06/2015 07:55:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 15.0.4717.1000, time stamp: 0x5523bac1
Faulting module name: mso.dll, version: 0.0.0.0, time stamp: 0x552cf7c5
Exception code: 0xc0000005
Fault offset: 0x010dc47f
Faulting process id: 0x16a4
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3
 
Error: (06/02/2015 10:02:16 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual Studio Tools for Applications 2.0 - ENU -- Error 1706.An installation package for the product Microsoft Visual Studio Tools for Applications 2.0 - ENU cannot be found. Try the installation again using a valid copy of the installation package 'trin_aide.msi'.
 
Error: (06/02/2015 10:01:40 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual Studio Tools for Applications 2.0 - ENU -- Error 1706.An installation package for the product Microsoft Visual Studio Tools for Applications 2.0 - ENU cannot be found. Try the installation again using a valid copy of the installation package 'trin_aide.msi'.
 
Error: (06/02/2015 10:01:18 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual Studio Tools for Applications 2.0 - ENU -- Error 1706.An installation package for the product Microsoft Visual Studio Tools for Applications 2.0 - ENU cannot be found. Try the installation again using a valid copy of the installation package 'trin_aide.msi'.
 
 
System errors:
=============
Error: (06/21/2015 10:07:30 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: 
%%1056
 
Error: (06/21/2015 10:07:29 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: 
%%1056
 
Error: (06/21/2015 10:06:29 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: 
%%1056
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/21/2015 10:05:30 PM) (Source: Service Control Manager) (User: )
Description: The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (05/24/2012 07:40:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 13, Application Name: Microsoft Office OneNote, Application Version: 12.0.6606.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 562033 seconds with 5760 seconds of active time.  This session ended with a crash.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{BC741628-0AFC-405C-8946-DD46D1005A0A}) (Version: 8.2.4 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM-x32\...\7-Zip 9.20) (Version:  - )
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1395.4512 - ABBYY Software House)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.144 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\{506B121D-1B93-484D-8241-6250BCB736C7}) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\{2755BEE9-F03B-4FB8-BB71-0BA3F2629F18}) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.3.633 - Adobe Systems, Inc.)
Adobe Shockwave Player 12.1 (HKLM-x32\...\{3CE0C7DC-ED5B-450E-9C5F-49702C263544}) (Version: 12.1.7.157 - Adobe Systems, Inc)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version:  - Amazon)
AnswerWorks 5.0 English Runtime (HKLM-x32\...\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}) (Version: 5.0.7 - Vantage Software Technologies)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft MediaImpression (HKLM-x32\...\{531F0013-964C-4BE6-B382-4117DC8BCDF9}) (Version:  - ArcSoft)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.26 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{5792CD64-61B4-C448-0D22-3C51DD73AB2A}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Audacity 1.3.14 (Unicode) (HKLM-x32\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
AzureTools.Notifications (HKLM-x32\...\{3FBFCF2C-392A-4632-9442-14C305B44D5E}) (Version: 2.1.10731.1602 - Microsoft Corporation) Hidden
Behaviors SDK (XAML) for Visual Studio (HKLM-x32\...\{0B5E43C7-965D-4AF4-A33E-5FA35B6660C8}) (Version: 12.0.41002.1 - Microsoft Corporation) Hidden
Best Buy Software Installer (HKLM\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 2.3.0.1 - Best Buy) Hidden
Best Buy Software Installer (HKLM-x32\...\Best Buy Software Installer) (Version: 2.3.0.1 - Best Buy)
Blend for Visual Studio SDK for .NET 4.5 (HKLM-x32\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for Silverlight 5 (HKLM-x32\...\{0C03A66F-1FF0-45F9-8D67-0D806EBFFBA1}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Boingo Wi-Finder (HKLM-x32\...\{1BE30884-D867-4648-9739-2DB19025DF04}) (Version: 5.1.0071 - Boingo Wireless, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BUFFALO LinkStation Utility (HKLM-x32\...\UN021217) (Version:  - )
Build Tools - amd64 (HKLM\...\{F74753A3-C93C-34F5-A199-993CAF602B7D}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
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Build Tools Language Resources - amd64 (HKLM\...\{05198C22-FFCE-374A-B190-9F18CC99DAEA}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
Build Tools Language Resources - x86 (HKLM-x32\...\{9347889B-C22A-3905-901F-C05D8F73C929}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
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CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
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Cisco AnyConnect Secure Mobility Client (HKLM-x32\...\{85BE320B-A37D-42DA-B9BE-20A40B6A05E3}) (Version: 3.0.5080 - Cisco Systems, Inc.) Hidden
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Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
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Concord Desktop 2 (HKLM-x32\...\{DCE56243-189A-4DE1-809E-D35D41F39A5D}) (Version: 2.1.22 - The First Church of Christ, Scientist)
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CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  - )
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Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
iExplorer 3.6.4.0 (HKLM-x32\...\{7FD8B0C1-CDDA-4B4D-A577-B2E3570EA3A3}_is1) (Version:  - Macroplant LLC)
IIS 8.0 Express (HKLM\...\{7BF61FA9-BDFB-4563-98AD-FCB0DA28CCC7}) (Version: 8.0.1557 - Microsoft Corporation)
IIS Express Application Compatibility Database for x64 (HKLM\...\{9f4f4a9b-eec5-4906-92fe-d1f43ccf5c8d}.sdb) (Version:  - )
IIS Express Application Compatibility Database for x86 (HKLM\...\{fdfba1f3-74ae-4255-9c10-a0f552b4610f}.sdb) (Version:  - )
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060F0}) (Version: 7.0.600 - Oracle)
Java 7 Update 71 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417071FF}) (Version: 7.0.710 - Oracle)
Java 7 Update 75 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217075FF}) (Version: 7.0.750 - Oracle)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java™ 6 Update 17 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Java™ 6 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416025FF}) (Version: 6.0.250 - Oracle)
Java™ SE Development Kit 6 Update 25 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0160250}) (Version: 1.6.0.250 - Oracle)
JavaScript Tooling (HKLM\...\{2044FC4C-4EA3-4113-BC1E-962DF568D201}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
Junk Mail filter update (HKLM-x32\...\{E2DFE069-083E-4631-9B6C-43C48E991DE5}) (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
LAME v3.98.3 for Audacity (HKLM-x32\...\LAME for Audacity_is1) (Version:  - )
LocalESPC Dev12 (HKLM-x32\...\{492498A3-F88C-FE2F-755C-9B1B91724CA5}) (Version: 8.100.25984 - Microsoft Corporation) Hidden
LocalESPCui for en-us Dev12 (HKLM-x32\...\{B1C38F27-D377-8C98-D98D-29B67C0B978D}) (Version: 8.100.25984 - Microsoft) Hidden
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4719.1002 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5849.0427 - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2008 SP1 (HKLM-x32\...\Microsoft Report Viewer Redistributable 2008 (KB971119)) (Version:  - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Silverlight 5 SDK (HKLM-x32\...\{E1FBB3D4-ADB0-4949-B101-855DA061C735}) (Version: 5.0.61118.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 (64-bit) (HKLM\...\Microsoft SQL Server 2008 R2) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Management Objects (HKLM-x32\...\{4E968D9C-21A7-4915-B698-F7AEB913541D}) (Version: 10.50.1447.4 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Native Client (HKLM\...\{362A3FDF-B12E-436A-9097-1B795A9FFCC5}) (Version: 10.50.1617.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Policies (HKLM-x32\...\{D21BC5B2-CBAC-48FA-A701-B5A63C1CA7B8}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Setup (English) (HKLM\...\{79FB3E7E-FD92-49A9-AAD1-193EE4CB85D3}) (Version: 10.50.1617.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{B40EE88B-400A-4266-A17B-E3DE64E94431}) (Version: 10.1.2731.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server Browser (HKLM-x32\...\{BF9BF038-FE03-429D-9B26-2FA0FD756052}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (HKLM-x32\...\{DDFD8348-058C-4F4B-85E5-6D740D4AB3FE}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (HKLM-x32\...\{0D7FCBFB-F478-4D32-901C-83F0BF5A3501}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{288D79EE-A2D1-42AF-9597-B0ADCC23A8ED}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft Visual Basic 2010 Express - ENU (HKLM-x32\...\Microsoft Visual Basic 2010 Express - ENU) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.30319 (HKLM\...\{94D70749-4281-39AC-AD90-B56A0E0A402E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (HKLM-x32\...\{14DD7530-CCD2-3798-B37D-3839ED6A441C}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (HKLM\...\{BCA26999-EC22-3007-BB79-638913079C9A}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Professional 2013 (HKLM-x32\...\{6dff50d0-3bc3-4a92-b724-bf6d6a99de4f}) (Version: 12.0.21005.13 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{4ECF4BDC-8387-329A-ABE9-CF5798F84BB2}) (Version: 9.0.35191 - Microsoft Corporation)
Microsoft Web Deploy 3.5 (HKLM\...\{3674F088-9B90-473A-AAC3-20A00D8D810C}) (Version: 3.1237.1762 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
NetBeans IDE 7.0 (HKLM-x32\...\nbi-nb-base-7.0.0.0.0) (Version: 7.0 - NetBeans.org)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
OneNote 2007 Sort Pages (HKLM-x32\...\{72E64E22-F8DC-4993-8069-5849B0F83EC5}) (Version: 1.0.0 - OneNote PowerToys)
Open XML SDK 2.5 for Microsoft Office (HKLM-x32\...\{3EA16E23-14D2-466A-8268-D7CD40DC46B6}) (Version: 2.5.5631 - Microsoft Corporation) Hidden
OverDrive Media Console (HKLM-x32\...\{D4AFC7AD-F637-4EDD-BC76-767E4AF78CE1}) (Version: 3.2.5 - OverDrive, Inc.)
Pinnacle Studio 14 (HKLM-x32\...\{AADD1C8F-D59F-4D55-A726-768C71A205A8}) (Version: 14.0.0.7255 - Pinnacle Systems)
Pinnacle Video Driver (HKLM\...\{6DE721A5-5E89-4D74-994C-652BB3C0672E}) (Version: 12.1.0.030 - Pinnacle Systems)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{943F3FB1-3F9C-4FB7-A4E2-6D53617068C3}) (Version: 1.2.3197.1 - PreEmptive Solutions) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
Python Tools Redirection Template (HKLM-x32\...\{EE541DCE-3018-4A12-B0A3-7C55D62B3D01}) (Version: 1.1 - Microsoft Corporation) Hidden
Quicken 2008 (HKLM-x32\...\{3B0F52AC-EF5C-4831-B221-06C782E41280}) (Version: 17.1.1.24 - Intuit)
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30113 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{0FB630AB-7BD8-40AE-B223-60397D57C3C9}) (Version: 2.00.0011 - Realtek)
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.8 - Hewlett-Packard)
Remote Graphics Receiver (HKLM-x32\...\{88297D04-84E5-4E8E-B345-BBE92333FB84}) (Version: 5.4.8 - Hewlett-Packard) Hidden
RPN Calculator (HKLM-x32\...\RPN Calculator) (Version: 2.0 - )
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Secure Download Manager (HKLM-x32\...\{E86B07AE-9F94-44D5-AD47-DC2716EA90D2}) (Version: 3.1.40 - Kivuto Solutions Inc.)
SharePoint Client Components (HKLM\...\{95150001-1163-0409-1000-0000000FF1CE}) (Version: 15.0.4481.1505 - Microsoft Corporation) Hidden
Skype Toolbars (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.5.7896 - Skype Technologies S.A.)
Skype™ 6.21 (HKLM-x32\...\{1845470B-EB14-4ABC-835B-E36C693DC07D}) (Version: 6.21.104 - Skype Technologies S.A.)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spotify (HKCU\...\Spotify) (Version: 1.0.7.157.g2a6526f9 - Spotify AB)
SQL Server 2008 R2 Common Files (HKLM\...\{234F6B0D-10AE-4BB7-B2F3-E48D4861952D}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Common Files (HKLM\...\{36F70DEE-1EBF-4707-AFA2-E035EEAEBAA1}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Database Engine Services (HKLM\...\{FA7394B8-CE65-4F9E-AC99-F372AD365424}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Database Engine Services (HKLM\...\{FBD367D1-642F-47CF-B79B-9BE48FB34007}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Database Engine Shared (HKLM\...\{A2122A9C-A699-4365-ADF8-68FEAC125D61}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Database Engine Shared (HKLM\...\{C942A025-A840-4BF2-8987-849C0DD44574}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Management Studio (HKLM\...\{51E5BC99-A087-4CFF-8D93-462903EA7E12}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 Management Studio (HKLM\...\{72AB7E6F-BC24-481E-8C45-1AB5B3DD795D}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
Sql Server Customer Experience Improvement Program (HKLM\...\{F31183CF-E10F-4DE1-BB59-6C0FF38E481E}) (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
SyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft)
Team Explorer for Microsoft Visual Studio 2013 (HKLM-x32\...\{C9E7751E-88ED-36CF-B610-71A1D262E906}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.0 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.10 - TOSHIBA)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.06.64 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.7.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}) (Version: 4.03.02.00 - )
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.8.0 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.6.0.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}) (Version: 1.6.05.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{CBD6B23D-41D5-4A46-8019-6208516C9712}) (Version: 4.03.02.00 - )
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.2.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.15 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Total Defense PC Tune-Up 4.0.0.1 (HKLM-x32\...\Total Defense PC Tune-Up_is1) (Version: 4.0.0.1 - Total Defense Inc.)
Unit Converter Pro 3.1 (HKLM-x32\...\Unit Converter Pro_is1) (Version: 3.1 - )
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{112C23F2-C036-4D40-BED4-0CB47BF5555C}) (Version: 4.0.8080.0 - Microsoft Corporation)
WCF Data Services 5.6.0 Runtime (HKLM-x32\...\{46910786-E4AC-41E4-A4A0-C086EA85242D}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2013 (HKLM-x32\...\{BF3E2194-F89B-44FB-A801-464BF787599F}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF RIA Services V1.0 SP2 (HKLM-x32\...\{5D8DD6A8-C4D7-4554-93F9-F1CC28C72600}) (Version: 4.1.62812.0 - Microsoft Corporation)
WebGuard (HKLM-x32\...\WebGuard) (Version: 3.0.20 - Interesting Solutions)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Wisdom-soft Set up ScreenHunter 5.1 Free (HKLM-x32\...\Wisdom-soft Set up ScreenHunter 5.1 Free) (Version:  - Wisdom Software Inc.)
Workflow Manager Client 1.0 (HKLM\...\{199C6892-5DED-409B-88B2-3BE6421552B2}) (Version: 2.0.30813.2 - Microsoft Corporation) Hidden
Workflow Manager Tools 1.0 for Visual Studio (HKLM\...\{E1F79421-EC32-437F-8525-ABE902C85AC5}) (Version: 2.0.30725.1 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 68%
Total physical RAM: 2810.9 MB
Available physical RAM: 884.91 MB
Total Pagefile: 6245.15 MB
Available Pagefile: 2442.48 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.3 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI105828W0G) (Fixed) (Total:286.55 GB) (Free:118.97 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\AR4NCFDP3FT
 
Administrator            Guest                    Owner                    
 
 
**** End of log ****


#8 jhayz

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Posted 24 June 2015 - 10:49 PM

1. Error: (06/20/2015 05:25:47 PM) (Source: Application Error) (User: )

Description: Faulting application name: PC Tune-Up.exe, version: 1.0.0.24, time stamp: 0x4c5b0ba5
Faulting module name: pcpitstop2.dll_unloaded, version: 0.0.0.0, time stamp: 0x4edce6ca
 
I would stop using this tuneup software or site as this could be part of the problem. Remove if not already done by following the steps in removing any traces.

 
How do I remove PC Pitstop utilities?
 
Most of PC Pitstop's utilities are installed automatically when needed by Internet Explorer and don't have an entry in "Add/Remove Programs". To remove them, open Internet Explorer and go to Tools | Internet Options. Under the General tab, click the Settings button under Temporary Internet Files. Then click the View Objects button. In the list of installed objects, find the ones with the names listed in the table above. (Not all of them may be installed on your system.) Right-click each one and select Remove.

 

 

See Windows (7) built-in disk defrag scheduler
 
2. Remove also the following softwares by Add or Remove as they can do more harm to your system.
 
Web Guard
Free Window Registry Repair
Total Defense PC Tune-Up
 
3. Update Adobe Flash player plugins and remove outdated Java versions if you need it installed for some browser site usage.
 
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060F0}) (Version: 7.0.600 - Oracle)
Java 7 Update 71 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417071FF}) (Version: 7.0.710 - Oracle)
Java 7 Update 75 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217075FF}) (Version: 7.0.750 - Oracle)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java™ 6 Update 17 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Java™ 6 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416025FF}) (Version: 6.0.250 - Oracle)
Java™ SE Development Kit 6 Update 25 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0160250}) (Version: 1.6.0.250 - Oracle

 

 

https://java.com/en/download/

 

4. Install a free antivirus - either one, Microsoft Security Essentials, Avast, Avira or Bitdefender have all free versions.


Tekken
 


#9 rohrerr

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Posted 25 June 2015 - 11:26 PM

Thank You BC Advisor.  

 

I did everything you suggested except I wasn't able to remove the pcpitstop since I uninstalled internet explorer a long time ago since it seemed to be causing issues (I don't remember what they were).  I suppose I could re-install it just to stop that feature.  What would you suggest?

 

Thanks for your help!

 

-Rob



#10 Drew1903

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Posted 25 June 2015 - 11:48 PM

Thank You BC Advisor.  

 

I did everything you suggested except I wasn't able to remove the pcpitstop since I uninstalled internet explorer a long time ago since it seemed to be causing issues (I don't remember what they were).  I suppose I could re-install it just to stop that feature.  What would you suggest?

 

Thanks for your help!

 

-Rob

Rob,

 

I happen to like IE but I fail to see how a lack of IE prevents getting rid of that pcpitstop thing.  Please, indulge me & explain.

All those Fix & Tune-up, Improve Performance & Find All Your Millions of Problems things should be avoided like the plague.

Now for some suggestions:

Run Malwarebytes
Run CCleaner
cmd Run as...  sfc /scannow
cmd Run as... CHKDSK /r/f
Do an Extended Disc Cleanup (if needed will gladly provide instructions)  And going forward set it as a Scheduled Task to run nightly.

It is a "Best Practice" when there is a new version of Java, remove the old 1st, don't just overwrite.  We are on Version 8 Update 45, currently.

Cheers,
Drew
th3_zpsfvtqya9n.jpg

PS; I do like IE but, have to say EDGE is faster & does not falter.
 


Edited by Drew1903, 25 June 2015 - 11:50 PM.


#11 jhayz

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Posted 25 June 2015 - 11:58 PM

How's the computer running? Internet Explorer cannot be removed literally by Add or Remove Programs but through Windows Features and Installed Updates only.


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#12 rohrerr

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Posted 26 June 2015 - 08:52 AM

Drew,

 

pcpitstop is not in my program list.  It is evidently a part of IE and is removed by the steps provided by jhayz in his June 24th post above, which is done via the IE menus.

 

I will follow your suggestions, thank you for providing them.

 

jhayz,

 

So far so good, but I haven't used the computer much since making the changes.  I'll use it more today and provide feedback.  

 

The reason I don't have any internet security is that I had Norton since it came free with my Comcast subscription.  But over time it started consuming too much of my puny resources and I had to remove it.  Removing it made a huge difference, so I just left it off.  With only 3 GB of RAM I have to be very careful about what I allow to be running.  I would upgrade the RAM, but it's an old computer and don't know if it's worth it.

 

Is there another way to get rid of pcpitstop or should I re-install IE?

 

Thanks for all of your help, this is awesome!

 

-Rob



#13 Drew1903

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Posted 26 June 2015 - 03:16 PM

Rob,

pcpitstop is absolutely NOT part of IE!!  I'll come back to its Removal, momentarily...

3 GB RAM is not too tiny an amount however, to be taking full & proper advantage of an x64 platform.  Always try to put RAM in as matched pairs... as in 2 x 2GB for example.

Now for the one that has me seeing red!  I am not a fan of Norton, for being a resource hog & more reasons... BUT, DO NOT ever, for ANY length of time, have a machine connected to the Net without protection!! That said, take this security & install it immediately and let it scan once the install has completed.  It is free & is not a resource hog.

And now back to pcpitstop.  It does not show anything on the Add & Remove Programs list.  To Remove the thing here are the
 

Instructions
  1. Launch your Internet Explorer browser and click the "Tools" button on the top menu.

  2. Scroll down and click "Internet Options." Click the "Settings" button under Temporary Files and click "View Objects." A window will open with Internet Explorer utilities.

  3. Highlight all the PC Pitstop utilities individually and right-click them. Click "Remove." Close the objects window. Click "OK" and "OK" again to save the changes, and close Internet Options.
     

I, also, recommend & advise you grab & run Malwarebytes (FREE)   Your machine is likely to have sicknesses & nasties in it from being used w/out any security or protection.  You may have had a reason to be w/out Norton but, NO REASON for being w/out Security & Internet Protection!!  Btw, what many do not realise, it doesn't only leave you & your machine vulnerable but, ALSO, threatens the rest of the computers across the Globe... & no, that is not an exaggeration.

 

Cheers,
Drew 
th3_zpsfvtqya9n.jpg



 






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