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Corrupted files Office - How to recover them


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#1 Clade

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Posted 23 June 2015 - 06:04 AM

Hi everyone!
 
Could someone inform software that are proven, can recover corrupted Office files.
 
Remembering that even using the Office 2013, could not correct them.
 
Grateful for the attention!

Edited by Chris Cosgrove, 23 June 2015 - 07:00 PM.
Moved to Business applications.


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#2 hamluis

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Posted 25 June 2015 - 09:20 AM

Well...files which are corrupted are damaged...there is no guarantee or expectation that can undo that.

 

Typically, if the files are program or system files...the user can uninstall/reinstall the application or run the Windows tools which attempt to deal with file corruption.

 

If the files are data files used by a given program...IME, the only tool available that may work would be the chkdsk /r command.

 

Data-recovery software is pretty much designed to copy files which are otherwise inaccessible...it cannot repair corrupt/damaged files.  At best, it will copy those files to a new location.

 

I'm curious as to how you know that the files are damaged...and what type of files are they?

 

Louis,



#3 Clade

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Posted 29 June 2015 - 07:38 AM

Hi Louis!
 
Grateful for the attention. . .
 
Actually system corrupted. . . Disk analysis reports that even unhealthy. . .
 
The files were obtained bootable tool extensions and PDF, JPG, most good files, .doc and .docx butthe majority corrupted.
 
I know they are corrupted when you open them with Office, which reports that are corrupted.
 
Taking the opportunity. Some say to use CHKDSK x: / r other / f and still others, / f / r. At least what he had read, it is that / r is implicit / f too. I do not know if I was clear.


#4 hamluis

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Posted 29 June 2015 - 03:34 PM

Corrupt files occur for various reasons...corrupt program files can be overcome by reinstalling the software...corrupt system files can possibly be overcome by running the chkdsk /r command....corrupt data files may possibly be overcome by running the chkdsk /r command, but I would not count on it.

 

Files corrupted because of hard drive problems...represent a serious problem and the hard drive should be checked out to affirm/refute the possibility that it is at the root of the file corruption.

 

What "disk analysis" tool did you run?  Who is the manufacturer of your hard drive?  What version of Windows is installed on your system?

 

Louis


Edited by hamluis, 29 June 2015 - 03:35 PM.


#5 Clade

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Posted 03 July 2015 - 06:19 AM

Hi Louis!
 
Grateful for your attention ...
 
Before attempting to rescue the files of interest CHKDSK x: / r was adopted, but without effect.
 
In fact the analysis was preceded by CristalDisk software, other equipment because the OS does not ascend, it is corrupt and probably to reinstall your OS soon, will the become corrupted again.
 
The disc brand is Samsumg.
 
The equipment is not mine, is a friend and I have suggested, to forget the equipment, because besides the disk, memory errors ram .. Equipment has around 6 years of use.


#6 hamluis

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Posted 03 July 2015 - 06:47 PM

Well...running the chkdsk /r command was your best  chance of overcoming possible routine file corruption, IMO.

 

Can you attach the SMART data report screen from CrystalDiskInfo?  A hard drive can sustain 6 years of use...and still perform well.

 

Louis



#7 Clade

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Posted 09 July 2015 - 10:21 AM

Louis
 
The following photo CrystalDiskInf, where there "alert" (written in Portuguese Brazil).
 

Attention in Current Pending Sector .

 

 

http://picpaste.com/IMG_20150618_194436573-u8b4jb86.jpg

 

 

 

 

 

 



#8 hamluis

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Posted 09 July 2015 - 04:07 PM

Please follow the suggestions by Alex at  GSmart Control Diagnostic - http://www.bleepingcomputer.com/forums/t/567739/problem-with-system-tools/?p=3634826 .

 

Louis






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