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Critical System Error !


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#1 ayoboo

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Posted 08 July 2006 - 09:42 AM

Hi ! recently my computer have been alerting me about viruses on my computer and there is always this pop up ( not from websites, rather from my taskbar, next to my internet icon) that says

YOUR COMPUTER IS INFECTED !

Critical System Error !
System detected virus activitis. They may cause critical system failure. please use antimalware software to clean and protect your system from parastie programs.

i've tried using free scan and it was dected that i have over 900 spyware ?! this is totally barbaric ! I've download so many addware,spyware, spyware terminator and they never work ! please help me ! Thanks in advance !

Edited by ayoboo, 08 July 2006 - 09:43 AM.


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#2 quietman7

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Posted 08 July 2006 - 11:40 AM

Does your popup look like any of the examples here? If so and your running Win XP or 2000, try the following:

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download, install and update Ewido Anti-Spyware v4.0. DO NOT perform a scan yet..
Print out the Ewido Install and Scan Instructions.

Go here and follow the instructions for using SmitfraudFix. Read "How to create/extract a ZIP File in Win ME/XP/2003" or "How to create/extract a ZIP File in Win 9x/2000" if your not sure how to do this.

After using the tool reboot again in "SAFE MODE" and Clean out your Temporary Internet files as follows:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click "Delete Files" under Temporary Internet Files.
  • In the Delete Files dialog box, tick the "Delete all offline content check box", and then click "OK".
  • On the General tab, click "Delete Cookies" under Temporary Internet Files, and then click "OK".
  • Click on the Programs tab then click the Reset Web Settings button. Click "Apply" then "OK".
  • Click "OK".
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click "Ok" then "Apply" and "Ok".

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

Then scan with Ewido per the instructions you printed out and reboot back to normal mode.
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#3 ayoboo

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Posted 08 July 2006 - 04:55 PM

alrighty i did what you said here is my log just in case i need some finishing up ! pls help me revise my pc lols thanks a bunch ! =]

Logfile of HijackThis v1.99.1
Scan saved at 5:53:28 PM, on 7/8/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
C:\Program Files\cleardisk\cds.exe
C:\WINDOWS\System32\154a6ba.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\IC Media Corp\ICM532\Launchpad.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - C:\WINDOWS\System32\ixt0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\Safety Bar.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [cds] C:\Program Files\cleardisk\cds.exe
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\spywarebot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [154a6ba.exe] C:\WINDOWS\System32\154a6ba.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [SOProc_DAP] rundll32 shell32.dll,ShellExec_RunDLL C:\PROGRA~1\SOFTWA~1\soproc.exe -pack DAP
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\spywarebot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [154a6ba.exe] C:\Documents and Settings\obberrlyy coool\Local Settings\Application Data\154a6ba.exe
O4 - HKCU\..\RunServices: [Windows Services] spoolsvc.exe
O4 - HKCU\..\RunServices: [Windows IP Security Service] ipsecs.exe
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Launchpad.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Download all by NetXfer - C:\Program Files\Xi\NetXfer\NXAddList.html
O8 - Extra context menu item: Download by NetXfer - C:\Program Files\Xi\NetXfer\NXAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.snipernet.us (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
O16 - DPF: {2B36F775-8CF5-4489-B454-2D1B80984CF2} (FXPluginCtl Object) - http://www.powerflasher.de/plugin/powerres.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {42B1C70D-9823-41F7-810A-682DA294D868} - ms-its:mhtml:file://c:\nesunee.mht!http://adgate.info/zscript/yea.chm::/recife.exe
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} (mm06ocx.mm06ocxf) - ms-its:mhtml:file://c:\nesuneg.mht!http://adgate.info/zscript/ema.chm::/mediaview.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/17393a6bee39e4...ip/RdxIE601.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1263
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {E055C02E-6258-40FF-80A7-3BDA52FACAD7} (Installer Class) - ms-its:mhtml:file://c:\nesunec.mht!http://adgate.info/zscript/mca.chm::/speedtest2.dll
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - ms-its:mhtml:file://c:\nesunew.mht!http://adgate.info/zscript/winfix.chm::/SystemDoctor2006FreeInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B4CBF01A-DE10-44CB-9851-DA57722EBC96}: NameServer = 151.202.0.85 151.202.0.84
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: E0FIFBJD - {164B4DB2-6DD8-7DFF-70B2-105666A42EBA} - (no file)
O21 - SSODL: mtklefa - {6F123EFB-DCCA-4373-C0A4-9DB7412182D4} - (no file)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Server Runtime Service (csrss32) - Unknown owner - C:\WINDOWS\csr.exe (file missing)
O23 - Service: DynamicHost (DLHOST) - Unknown owner - C:\WINDOWS\dlhost.exe (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe (file missing)
O23 - Service: Microsoft Distributed Transaction (MSDT) - Unknown owner - C:\WINDOWS\msdt.exe (file missing)
O23 - Service: netconf32 - Unknown owner - C:\WINDOWS\netconf32.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Service Hosts (ServiceHost) - Unknown owner - C:\WINDOWS\shost.exe (file missing)
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#4 quietman7

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Posted 09 July 2006 - 07:03 AM

You still have malware on your system that needs to be fix. However, you posted your log in the wrong forum. Please repost your log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. That's why I'm asking you to repost rather than move this thread.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files and other items on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted and can complicate the malware removal process.
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