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Formatted HD...now what? Toshiba, Satellite L775D-S7132


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#1 wolfeyman

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Posted 22 June 2015 - 08:53 AM

I have an old PC that I am trying to bring back to life. There were no disks that came with it. I formatted the HD and installed Windows 7 (it is the only operating system disk I have). Laptop boots but now I want to complete the setup...I cannot connect to the Internet because it shows no connections available...even when i search using the "Network and Sharing Center"..I know I need to complete more steps.

what is next? What drivers do I need? What steps do I follow?

The laptop is a Toshiba, Satellite L775D-S7132.

Please be patient....thanks



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#2 JohnC_21

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Posted 22 June 2015 - 08:59 AM

Hello, and Welcome,

I assume you are talking about wireless connections. There are a couple of wireless drivers on the Toshiba support site depending on your chipset. Do you see any yellow exclamation marks next to Network Controller? If you do then Right Click it and select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.

 

Edit: The yellow exclamation marks would be in Device Manager.


Edited by JohnC_21, 22 June 2015 - 09:03 AM.


#3 wolfeyman

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Posted 22 June 2015 - 09:15 AM

Thanks for the reply...

 

I have three yellow exclamation marks:

Ethernet Controller

Network Controller

SM Bus Controller

 

So all three need to be updated?  How do find out my chipset? Is this it? AMD A6-3420M APU with Radeon HD Graphics?

 

If so, what would be my next step?



#4 JohnC_21

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Posted 22 June 2015 - 09:25 AM

Yes, all three need to be updated. The SMB controller is part of the chipset driver. Sometimes AMD will include the chipset driver with the Display driver. 

 

Right Click all three devices and provide the first line under Hardware IDs



#5 wolfeyman

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Posted 22 June 2015 - 09:36 AM

When I right click I see:

Update Driver Software

Disable

Uninstall

Scan for Hardware changes

Properties

 

If I do the update, it comes back with an error:  Windows could not find driver software for your device.

 

If I select "properties" the next window has tabs:

General

Driver

Details

 

All info is generic:

Manufacturer: Unknown

No driver details

I dont even see "Hardware IDs" listed.

 

This is probably because the HD was formatted and the only disk was a MS Windows 7 operating system disk.



#6 JohnC_21

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Posted 22 June 2015 - 09:38 AM

Under the Details tab there is no dropdown box? You should be able to click that and select Hardware IDs.

 

hids2.png?w=640&h=467


Edited by JohnC_21, 22 June 2015 - 09:42 AM.


#7 wolfeyman

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Posted 22 June 2015 - 09:53 AM

aaah, now i see it:

 

For the SM Bus:

 

PCI\VEN_1022&DEV_780B&SUBSYS_FC671179&REV_13

PCI\VEN_1022&DEV_780B&SUBSYS_FC671179

PCI\VEN_1022&DEV_780B&CC_0CO500

PCI\VEN_1022&DEV_780B&CC_0CO5

 

Network Controller:

PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC&REV_01

PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC

PCI\VEN_10EC&DEV_8176&CC_02800

PCI\VEN_10EC&DEV_8176&CC_0280

 

Ethernet Controller:

PCI\VEN_10EC&DEV_8136&SUBSYS_FD791179&REV_05

PCI\VEN_10EC&DEV_8136&SUBSYS_FD791179

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200



#8 JohnC_21

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Posted 22 June 2015 - 09:56 AM

Here is your wireless driver. The SMB driver may be harder to find. I will edit my post shortly for the Ethernet driver.

 

http://support.toshiba.com/support/modelHome?freeText=3253779

 

Edit: I could not find the Ethernet Controller on the Toshiba website but I believe it is this one.

 

Win7 and Server 2008 R2 Auto Installation Program (SID:1726062) v 7.092

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false


Edited by JohnC_21, 22 June 2015 - 10:07 AM.


#9 wolfeyman

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Posted 22 June 2015 - 10:01 AM

under that link there are dozens of options...which one do i select & download?



#10 JohnC_21

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Posted 22 June 2015 - 10:10 AM

Sorry, I thought the link I posted was a direct link. 

 

Here it is.

 

http://cdgenp01.csd.toshiba.com/content/support/downloads/tca0058200d.exe

 

Edit: I believe the SMB controller is part of your graphics display driver. Go here and select the Drivers and Updates tab. In the left pane select the first Windows 7 64bit listed and then Display. There are two display drivers dated 11/10/2011. Download and install the first one with a size of 139.95MB.


Edited by JohnC_21, 22 June 2015 - 10:19 AM.


#11 wolfeyman

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Posted 22 June 2015 - 10:19 AM

awesome!  I am connected to the Internet!

 

Now that I am...is there a way to have my pc search for the other drivers online automatically?



#12 JohnC_21

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Posted 22 June 2015 - 10:27 AM

You can do that but I recommend you download and install the Ethernet driver I linked to in post#8. It is direct form Realtek. I try to avoid updating drivers through Microsoft update unless it is a last resort.

 

You can download the AMD autodetect utility and it will search for any drivers needed. It may find the necessary SMB controller. 



#13 wolfeyman

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Posted 22 June 2015 - 10:59 AM

Awesome!  Very helpful....now I need to get Microsoft to accept my product key for Windows 7...rejected probably because it was old or they thought I was installing on too many PCs.

 

I'm thinking about using something other than MS, but not 100% sure how to do that.

 

Thanks again.



#14 JohnC_21

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Posted 22 June 2015 - 11:14 AM

I would call Microsoft at this number

(888) 571-2048

if you live in the U.S. and get a live person to talk to. They should be able to handle the activation.

 

If you want to install something other than Windows then I would assume you are talking about linux. I would look at Ubuntu or Mint. You can burn a Live DVD that will run in RAM and off the DVD disk. Look at each one and see which you prefer. Mint can be had in different versions. The linux posters seem to prefer Mate. Cimmaron is also good.

 

I have Ubuntu dual booted with XP and really like it.



#15 wolfeyman

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Posted 22 June 2015 - 12:30 PM

how do you burn a live DVD from either of those sites?  i see the ISO file, and I did download it.






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