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Comodo refusing to load for one user

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#1 Dragonsen


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Posted 21 June 2015 - 11:39 PM

I have a pc for my kids to do their homework on. It has five accounts, one for each of the kids, my wife and an admin account. One of the children's accounts will not let Comodo load properly. It loads just fine on all of the other accounts however. Any help on getting this problem resolved would be greatly appreciated.

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#2 quietman7


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Posted 22 June 2015 - 05:04 AM

When unexpected issues arise with anti-virus software, I generally recommend an uninstall and use of the vendor's removal tool (if one is available) for performing a clean reinstall which resolves most problems.
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#3 Aura


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Posted 22 June 2015 - 05:33 AM

If a reinstallation of Comodo doesn't work (if the issue is still there), since the issue only arises in one profile and not the others, what you could try next is to delete the profile and recreate it. Simply back-up the data it have on it: documents, pictures, music, files, etc. to another location temporarily and then restore that data once the profile have been created back. Profile corruption happens more often than one can think.

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