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Disk running at 100%


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#1 caperescort

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Posted 20 June 2015 - 09:22 PM

Hi I have a laptop here for a friend, it is running soooo slow, when I check in task manager the disk is constantly running at 100. when whatever is killing the laptop goes away it works great but as soon as you restart it is right back to 100. I thought malware so I ran malwarebytes antimalware, it never found 1 object, I tried running chkdsk /r, disabled superfetch and search index, seemed to work but now disabled and still not working, I disabled all scheduled tasks in case it was starting some task when computer is turned on, he has avg internet security 2015 that he is paying for that I thought about removing but figured i'd save that for a last resort.

 

The laptop is an acer e15 with windows 8.1, 4 gig memory, 500gig hd.



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#2 vishwa

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Posted 20 June 2015 - 10:50 PM

Just Free up your disk space and defragment your hard drive. It will possibly sort out your problem.



#3 Havachat

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Posted 20 June 2015 - 11:16 PM

Hi I have a laptop here for a friend, it is running soooo slow, when I check in task manager the disk is constantly running at 100. when whatever is killing the laptop goes away it works great but as soon as you restart it is right back to 100. I thought malware so I ran malwarebytes antimalware, it never found 1 object, I tried running chkdsk /r, disabled superfetch and search index, seemed to work but now disabled and still not working, I disabled all scheduled tasks in case it was starting some task when computer is turned on, he has avg internet security 2015 that he is paying for that I thought about removing but figured i'd save that for a last resort.

 

The laptop is an acer e15 with windows 8.1, 4 gig memory, 500gig hd.

Check your startup programs and see what is there - Ccleaner will do that.

Enable or ensure Widows Updates are up to date.

What Process is running at 100% ??? - Use Task Manager , click the Process tab to show high amounts at top of page.

Disable AVG as a test also if you can.



#4 caperescort

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Posted 21 June 2015 - 07:44 PM

Hi, as far as startup items everything is disabled except avg user interface, I can't install ccleaner (even portable version) it gets to the second or third screen and goes not responding, until I have to go end task,

windows update is saying it is up to date except it wants to install Skype and I keep the check mark out of it.

The process that is always at the top is "system" with the process name of ntoskrnl.exe

I keep trying to disable avg, I set it to disabled until system restart, but when I check what is running for processes there are a lot of avg ones,

 

as far as too much on it there is basically the base system and avg installed from what I can see.



#5 usasma

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Posted 23 June 2015 - 04:31 AM

Look in Task Manager again

Click on the Details tab

Right click on the column headers and "select columns"

Select "I/O Reads" and "I/O Other"

 

Find the process name of whatever's taking up the most resources (other than the Windows processes like System, System Idle Process, or svchost.exe).

Do this by clicking on the column headers for CPU, memory, I/O Reads, and I/O Other

 

Most often there will be a lot of resource hogging by Windows Update or by your antivirus

About all that you can do for Windows Updates is to be sure that you keep the system up to date

As for the antivirus, keep it updated also - but it's going to have to scan the system (so you'll have to put up with that).

Should the antivirus still be excessively greedy - uninstall it and then install a fresh copy to see if that helps.


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#6 jhayz

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Posted 23 June 2015 - 04:54 AM

Just to add also with the already provided assistance and instructions, please check your hardware temperature during this high system usage just in case. Have seen slow to a crawl high cpu usage on a laptop due to thermal events aside from a bad or failing hard disk. :thumbup2:


Edited by jhayz, 23 June 2015 - 04:55 AM.

Tekken
 


#7 caperescort

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Posted 24 June 2015 - 09:48 PM

Hey, I just wanted to say thanks for the help, things seem to be running good now, when I was selecting I/o reads and I/o other I also had the process manager open and kept seeing .log and .dat files popping up that were in various temp folders so I went and opened up the temp folders and deleted all the files I could find then went to another temp folder that kept popping up and when I deleted those the disk usage dropped to 30 % and I tried ccleaner and let it remove what it found and after that the laptop seems to be back to normal so far 2 days and working great, thanks again for all the help.



#8 jhayz

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Posted 24 June 2015 - 10:10 PM

Thank you for posting back the solution. :thumbup2: I would suggest not to use the AVG PC tuneup utility if its installed along with the antivirus software. There are previous (not sure of today) that AVG causes high disk usage of a previous version.


Tekken
 





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