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Chrome infected


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3 replies to this topic

#1 speark13

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Posted 20 June 2015 - 10:55 AM

I am having trouble with Chrome and I was hoping for some help. The problem is manifested in 3 ways. I thought it was an extension so I disabled all chrome extensions. I have scanned and removed threats with malwarebytes, Hitman pro and ccleaner. When I use the task manager for chrome it says it is running "superadromove" (which are what all the unwanted adds say), and has a process id 4724. I have also reset chrome to default but that only worked for a day and then the problem came back.

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#2 speark13

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Posted 20 June 2015 - 07:48 PM

Bump



#3 nasdaq

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Posted 23 June 2015 - 09:21 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

ATTENTION: System Restore is disabled

Turn System Restore onf - Windows Help
http://windows.microsoft.com/en-ca/windows/turn-system-restore-on-off#1TC=windows-7
===

Remove this toolbar in bold using the Add/Remove Programs applet.

Vuze Remote Toolbar v9.4 (HKLM-x32\...\{3396EEB1-E3EA-4805-944B-30A68CC3F363}) (Version: 9.4 - Spigot, Inc.) <==== ATTENTION
===


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

CreateRestorePoint:
CloseProcesses:

HKLM\...\Run: [] => [X]
HKLM-x32\...\Run: [] => [X]
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF HKU\S-1-5-21-2692759834-4029139074-829068505-1000\...\Firefox\Extensions: [{66574ffe-27ca-4868-80f8-58f9bd823f8a}] - C:\Program Files (x86)\Video-Saver\136.xpi
S3 ALSysIO; \??\C:\Users\SPear\AppData\Local\Temp\ALSysIO64.sys [X]
S3 GPU-Z; \??\C:\Users\SPear\AppData\Local\Temp\GPU-Z.sys [X]
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 UCOREW64; \??\D:\AMIBIOS\AFUWin\32\UCOREW64.SYS [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
 C:\Program Files (x86)\Video-Saver

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

CHR dev: Chrome dev build detected! <======= ATTENTION

Your copy of Chrome has been compromised

Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants.

Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

===

Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

Before you do Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/

Re-install Chrome and the Bookmarks.

If you want to save all your settings refer to this page.
Follow the instructions before removing Chrome.
http://juan2geek.com/how-to-backup-and-restore-entire-google-chrome-setting/
<<<>>>

How is the computer running now?

#4 nasdaq

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Posted 28 June 2015 - 07:52 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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