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No signal - reboots


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#1 fatbrummie

fatbrummie

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Posted 20 June 2015 - 01:09 AM

Hello.

I have  signed up as I am getting nauzed off now.I like to try and fix errors myself but other more techie minded persons are needed. ;)

I have been trying to sort out this problem now for a few days.I will atatch all the info and hopefully this can be sorted.

 

I have been getting this in the Admin Events log for about 10 days now.

 

'Error: The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more details'

 

I formatted the pc on Wed & it's still happening.

I Was going to run memtest and take case apart and give it a good clean but not done either yet.

After reading through some posts here I have attatched the details below that I think will be of some help.

 

Attached File  Capture side by sude.PNG   272.48KB   0 downloads

Attached File  Capture pc.PNG   58.69KB   0 downloads

 

Not sure if this is related but also ran a Samsung Magician scan and it's saying my SSD is not configured properly.

Attached File  Capturessssssssssssssssssssssss.PNG   124.2KB   0 downloads

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by brum (administrator) on 20-06-2015 at 06:52:35
Running from "C:\Users\brum\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: GA-78LMT-S2P Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/20/2015 06:18:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 06:18:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 06:17:56 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 06:17:56 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 06:02:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 38.0.5.5623, time stamp: 0x5563c49a
Faulting module name: mozalloc.dll, version: 38.0.5.5623, time stamp: 0x5563b229
Exception code: 0x80000003
Fault offset: 0x00001aa1
Faulting process id: 0x1638
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (06/20/2015 04:17:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_18_0_0_160.exe, version: 18.0.0.160, time stamp: 0x55650e2a
Faulting module name: FlashPlayerPlugin_18_0_0_160.exe, version: 18.0.0.160, time stamp: 0x55650e2a
Exception code: 0x40000015
Fault offset: 0x00017a90
Faulting process id: 0xb9c
Faulting application start time: 0xFlashPlayerPlugin_18_0_0_160.exe0
Faulting application path: FlashPlayerPlugin_18_0_0_160.exe1
Faulting module path: FlashPlayerPlugin_18_0_0_160.exe2
Report Id: FlashPlayerPlugin_18_0_0_160.exe3

Error: (06/20/2015 04:07:37 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 03:39:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 03:39:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
Please use sxstrace.exe for detailed diagnosis.

Error: (06/20/2015 03:39:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (06/20/2015 06:17:15 AM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (06/20/2015 06:14:06 AM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (06/20/2015 06:12:59 AM) (Source: Application Popup) (User: )
Description: There was error [DATABASE OPEN FAILED] processing the driver database.

Error: (06/20/2015 06:12:42 AM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (06/20/2015 06:12:41 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 06:11:48 on ‎20/‎06/‎2015 was unexpected.

Error: (06/20/2015 04:36:03 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (06/19/2015 11:19:07 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB3045171).

Error: (06/19/2015 10:14:17 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405

Error: (06/19/2015 10:14:01 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (06/19/2015 10:14:00 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 22:12:03 on ‎19/‎06/‎2015 was unexpected.


Microsoft Office Sessions:
=========================
Error: (06/20/2015 06:18:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Canon\Solution Menu EX\MFC80U.DLL

Error: (06/20/2015 06:18:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Canon\Solution Menu EX\MFC80U.DLL

Error: (06/20/2015 06:17:56 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Canon\Solution Menu EX\MFC80U.DLL

Error: (06/20/2015 06:17:56 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Canon\Solution Menu EX\MFC80U.DLL

Error: (06/20/2015 06:02:48 AM) (Source: Application Error)(User: )
Description: plugin-container.exe38.0.5.56235563c49amozalloc.dll38.0.5.56235563b2298000000300001aa1163801d0ab0fce5646c2C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll97e382aa-1709-11e5-aafe-902b34ef3646

Error: (06/20/2015 04:17:17 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_18_0_0_160.exe18.0.0.16055650e2aFlashPlayerPlugin_18_0_0_160.exe18.0.0.16055650e2a4000001500017a90b9c01d0ab044f4e6178C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_160.exeC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_160.exeda544df0-16fa-11e5-aafe-902b34ef3646

Error: (06/20/2015 04:07:37 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\MFC80U.DLLC:\Program Files (x86)\Canon\Easy-PhotoPrint EX\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (06/20/2015 03:39:48 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\MFC80U.DLLC:\Program Files (x86)\Canon\Easy-PhotoPrint EX\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (06/20/2015 03:39:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\MFC80U.DLLC:\Program Files (x86)\Canon\Easy-PhotoPrint EX\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (06/20/2015 03:39:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\MFC80U.DLLC:\Program Files (x86)\Canon\Easy-PhotoPrint EX\Microsoft.VC80.MFCLOC.MANIFEST5


=========================== Installed Programs ============================

µTorrent (HKLM-x32\...\uTorrent) (Version: 3.3.0.29420 - BitTorrent Inc.)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.160 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Any Video Converter Ultimate 5.8.0 (HKLM-x32\...\Any Video Converter Ultimate_is1) (Version:  - Any-Video-Converter.com)
Ashampoo Burning Studio 12 v.12.0.5 (HKLM-x32\...\{91B33C97-93EB-244C-F687-71D85E45A206}_is1) (Version: 12.0.5 - Ashampoo GmbH & Co. KG)
AVI MP4 Converter v5.5 build 1147 (HKLM-x32\...\{79298443-6833-4E5C-979B-EAAED05E6EA8}_is1) (Version:  - Hoo Technologies)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.5.0.0 - Canon Inc.)
Canon MG5300 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5300_series) (Version:  - Canon Inc.)
Canon MG5300 series On-screen Manual (HKLM-x32\...\Canon MG5300 series On-screen Manual) (Version:  - )
Canon MG5300 series User Registration (HKLM-x32\...\Canon MG5300 series User Registration) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
ConvertXtoDVD 4.1.19.365 (HKLM-x32\...\{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1) (Version: 4.1.19.365 - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Mozilla Firefox 38.0.5 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-GB)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
NewsLeecher v4.0 Final (HKLM-x32\...\NewsLeecher_is1) (Version:  - )
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics)
VLC media player 2.0.1 (HKLM-x32\...\VLC media player) (Version: 2.0.1 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 4.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)
Xilisoft Video Converter Ultimate (HKLM-x32\...\Xilisoft Video Converter Ultimate) (Version: 7.8.8.20150402 - Xilisoft)

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 8189.55 MB
Available physical RAM: 5472.18 MB
Total Pagefile: 16377.32 MB
Available Pagefile: 13325.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3989 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.69 GB) (Free:69.57 GB) NTFS
2 Drive d: ( upstairs 4TB) (Fixed) (Total:3726.02 GB) (Free:414.93 GB) NTFS
3 Drive e: (TB Hard Drive) (Fixed) (Total:931.41 GB) (Free:542.28 GB) NTFS
6 Drive h: ( downstairs hard drive) (Fixed) (Total:1863.02 GB) (Free:1573.36 GB) NTFS

========================= Users: ========================================

User accounts for \\BRUM-PC

Administrator            brum                     Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

 

EDIT*

Just looked in Admin Events log.I might uninstall all printer drivers.

 Attached File  Capturedddddddddddddddd.PNG   65.74KB   0 downloads

 

I reckon this is the problem after doing more research.

''Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first"

Attached File  lkernal.PNG   57.62KB   0 downloads

https://support.microsoft.com/en-us/kb/2028504

 

I reckon it is a hardware problem,maybe ram as it was doing this before the format.

I am going to run memtest I think.Before that I am going to give the inside of the pc a clean and reseat the ram ect.

Sorry for going on but I want to give as much info as possible.

Who knows,maybe someone here has had the same error and problem and can point me in the right direction.


Edited by fatbrummie, 20 June 2015 - 06:17 AM.


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#2 fatbrummie

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Posted 23 June 2015 - 02:30 AM

Thanks for the help.I have sorted it myself.



#3 usasma

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Posted 23 June 2015 - 07:00 AM

Sorry for the delay in responding, but there just aren't many people who can help with these sort of problems.
I reviewed your posting and found issues with AMD Overdrive

Could you let us know how you resolved it?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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