Sup all, i have been working on a family friends computer for the better part of the day, trying to remove some viruses, but i haven't had much luck
so far the steps i've taken are
installed MBAM, SBOT, avast, looked through startup, run malware bytes anti rootkit, combofix, system restore, reinstalled outlook.. no luck
thankfully atleast now avast is preventing emails from being sent via outlook.
what was happening was, every 3 seconds or something, avast would prevent outlook from sending a virus email titled something like "invoice confirmation payment"
im relatively initiated when it comes to dealing with viruses but i'm not having luck with this.. 4 things were picked up by avast, and removed, and didnt help
i did run hijackthis, ran it through the web analyzer and eyeballed it myself, but couldnt find much... unfortunately i dont have the logs with me
i have promised to do some research, and go back in the morning, and try to figure it out then, can anyone advise me on some steps i should take to correct this? the virus only seems to run when outlook is open.. lead me to think just the exe was infected, but reinstalling didnt help, it doesnt seem to force outlook to open.
also, the other computer has possibly a virus... it basically scrolls down at about a 0.3 second interval... so if you have task manager it will slowly scroll off to the side, and if you have a dialogue/drop down open, it will scroll down the list (made it difficult to install antivirus, maybe ingenious defense?)
this behaviour wasnt present in safe mode also, all above steps were also taken on this computer, except restore point.
any help is appreciated, currently dont have access to the computers, i have a hijackthis log from the 2nd computer with the scrolling computer, but nothing from the outlook computer.