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Log on password gone. 8.1


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#1 liz8200

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Posted 17 June 2015 - 01:26 PM

 This is windows 8.1 laptop.  It started after  I got some water on the keyboard.  I let it dry for 2 days, looked inside and saw no sign of any water.  Turned it on and seemed fine.  It booted to the windows logo.  I typed in the password and it says it is not the right password.  It is the right password. I can not find a way to get past this.  Please help.  Liz



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#2 Aura

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Posted 17 June 2015 - 01:54 PM

Hi liz :)

Do you have a Microsoft account, or a local account? Also, since you dropped water on the keyboard, the strokes might be altered. Like your "a" could have become a "e". Are you able to enter plain text somewhere, type in your password and see if you really enter it correctly? Another option is to check your keyboard settings, and make sure it's well configured for your region and language (Canada French for me, United States English for some, etc.).

Edited by Aura., 17 June 2015 - 01:54 PM.

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#3 liz8200

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Posted 17 June 2015 - 03:28 PM

H,  Its the password you get when windows boots.  It pops up at the beginning.  I used to leave it blank.  I am blocked out of everything, cant tell if the keybord is right.  Password only shows *.



#4 Aura

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Posted 17 June 2015 - 04:24 PM

It used to be blank? So it's a local account. What's the name of the account? Your name, or your email address for Microsoft?

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#5 noknojon

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Posted 17 June 2015 - 06:01 PM

Deleted by me -


Edited by noknojon, 17 June 2015 - 10:31 PM.


#6 Aura

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Posted 17 June 2015 - 09:10 PM

noknojon, what does a "wrong" phone number have to do with a Windows 8.1 password that doesn't work...? Wrong thread?

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#7 noknojon

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Posted 17 June 2015 - 09:20 PM

@ Aura - Deleted by me since you can not relate to it -


Edited by noknojon, 17 June 2015 - 10:33 PM.


#8 Aura

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Posted 17 June 2015 - 09:25 PM

This thread is about passwords for online websites (and phone number in webforms), this thread is about a loss Windows 8.1 account (for login) password, hence why I think it's unrelated.

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#9 liz8200

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Posted 18 June 2015 - 01:25 PM

It loos like my thread is mixed up with another one.  Nothing relates to me topic.  Can that be fixed/



#10 Aura

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Posted 18 June 2015 - 01:33 PM

liz, if you don't enter any password and press on Enter, does it works?

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#11 liz8200

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Posted 18 June 2015 - 01:53 PM

I see now that you have already fixed it.

 

I did try pressing enter,  nothing works.  I did look at the wireless connection with a key on the side of the page that asks for a password.

 

I'm not sure what you mean by name on the account.  liz8200 was the name of my profile, no Microsoft  account. Thanks



#12 Aura

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Posted 18 June 2015 - 01:59 PM

My guess is really on the keyboard that is messed up and doesn't enter the right keys when you press on them. Are you able to boot in Safe Mode?

http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/#windows8

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#13 liz8200

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Posted 18 June 2015 - 08:14 PM

What keys for safe mode on a dell?

 

  I tried f8 and got into set up, and boot options,  I tried f5 for safe mode but it did not work. Would that be the right key's? Is there a disk that would work?






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