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Found in my Dell Health Report Family Chipset causing issue Help!


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#1 Hisbeauty4ashes

Hisbeauty4ashes

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Posted 17 June 2015 - 12:56 PM

I have a Dell Vostro 400 Windows Vidta Basic 64 bit.

 

 

It is amazing what I found when I ran her health check on the computer. The configuration of family chipset is causing problems.

Error
Symptom:
Device is not working properly; Windows cannot load the required device drivers. Cause: A device has a configuration problem that prevents it from working properly. Details: The device, Intel® G35 Express Chipset Family, is reporting "tv_ConfigMgrErr31". This device will not be available until the issue is resolved. The Plug and Play ID for this device is VideoController3. Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager. Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows Symptom:
Device is not working properly; Windows cannot load the required device drivers. Cause: A device has a configuration problem that prevents it from working properly. Details: The device, Intel® G35 Express Chipset Family, is reporting "tv_ConfigMgrErr31". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\DISPLAY\0000. Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager. Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows Warning
Severity:
Informational Symptom: Missing Events in Event Log Details: Investigate why 36% (9,009) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected. Related: Event Tracing for Windows Basic System Checks

Tests Result Description

OS Checks
Passed Checks for attributes of the operating system Test Groups Tests Failed Description OS Version Check 1 0 Passed

Disk Checks
Passed Checks for disk status Test Groups Tests Failed Description SMART Predict Failure Check 1 0 Passed Logical Disk Dirty Bit Check 1 0 Passed Free Disk Space Available C: 1 0 Drive C: has 23% free disk space [33993 MB]

Security Center Tests
Passed Checks for state of Security Center related information. Test Groups Tests Failed Description Check that Anti-Spyware Product is up-to-date. 1 0 Passed Check for Anti-Spyware Product that is enabled. 1 0 Passed Check that Anti-Virus Product is up-to-date. 1 0 Passed Check for Anti-Virus Product with on access scanning enabled. 1 0 Passed User Account Control Enabled Check 1 0 Passed Windows Update Enabled Check 1 0 Passed

System Service Checks
Passed Checks for state of system services Test Groups Tests Failed Description Abnormally Terminated Services Check 1 0 Passed Workstation Service Check 1 0 Passed

Hardware Device and Driver Checks
Failed Survey of Windows Management Infrastructure supported devices. Test Groups Tests Failed Description Controller Device Configured Fail Count 25 0 Controller devices. Controller Device Status Fail Count 25 0 Controller devices. Cooling Configured Fail Count 0 0 Cooling devices. Cooling Status Fail Count 0 0 Cooling devices. Input Configured Fail Count 3 0 Input devices. Input Status Fail Count 3 0 Input devices. Memory Device Configured Fail Count 83 0 Memory devices. Memory Device Status Fail Count 83 0 Memory devices. Motherboard Device Configured Fail Count 13 0 Motherboard devices. Motherboard Device Status Fail Count 13 0 Motherboard devices. Network Configured Fail Count 12 0 Network devices. Network Status Fail Count 12 0 Network devices. Port Device Configured Fail Count 51 0 Port devices. Port Device Status Fail Count 51 0 Port devices. Power Device Configured Fail Count 0 0 Power devices. Power Device Status Fail Count 0 0 Power devices. Printing Device Configured Fail Count 6 0 Printing devices. Printing Device Status Fail Count 6 0 Printing devices. Storage Device Configured Fail Count 7 0 Storage devices. Storage Device Status Fail Count 7 0 Storage devices. Video Device Configured Fail Count 6 1 Video devices. Video Device Status Fail Count 6 0 Video devices. PlugAndPlay Device Configured Fail Count 165 1 PlugAndPlay devices. PlugAndPlay Device Status Fail Count 165 0 PlugAndPlay devices.
Performance
 



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#2 Hisbeauty4ashes

Hisbeauty4ashes
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Posted 17 June 2015 - 01:18 PM

I solved the problem thanks..






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