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Dell 1505 laptop registry prompt.


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15 replies to this topic

#1 mystic12

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Posted 16 June 2015 - 04:56 PM

Hey guys, on startup there is always this prompt below which I have to click ok to close, any way to prevent that prompt please?

Windows- registry recovery
One of the files containing the system's registry data had to be recovered bu use of a log or alternate copy. The recovery was successful.



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#2 masterthemachines

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Posted 16 June 2015 - 05:12 PM

Hello there,

 

Do you remember making any changes to your computer prior to this issue?

 

Also are you using any third party recovery software?

 

Keep us posted 



#3 mystic12

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Posted 16 June 2015 - 05:22 PM

Someone brought this unit to me with this problem



#4 mystic12

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Posted 16 June 2015 - 05:37 PM

I looked in Add/Remove and not seeing anything relating to a recovery software.



#5 JohnC_21

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Posted 16 June 2015 - 05:41 PM

Take a look at this Microsoft thread.



#6 hamluis

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Posted 16 June 2015 - 05:43 PM

Is This Program installed ?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 mystic12

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Posted 16 June 2015 - 06:37 PM

The sfc /scannow did not work. I am not seeing a Registry recovery software in the CP. Here's the result and the screenshot link:

 

http://i493.photobucket.com/albums/rr298/mikehende/untitled2_zpsndxw1jf7.png

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Administrator (administrator) on 16-06-2015 at 18:53:40
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: MM061 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/16/2015 01:54:11 PM) (Source: Application Hang) (User: )
Description: Hanging application Corel Snapfire.exe, version 1.3.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/16/2015 01:21:21 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 3

Error: (06/16/2015 00:55:46 PM) (Source: Application Hang) (User: )
Description: Hanging application ScanToPCActivationApp.exe, version 25.0.621.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/15/2015 03:45:35 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 03:45:35 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 11:40:15 AM) (Source: Application Hang) (User: )
Description: Hanging application FRST.exe, version 13.6.2015.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/15/2015 11:40:13 AM) (Source: Application Hang) (User: )
Description: Hanging application FRST.exe, version 13.6.2015.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/15/2015 11:20:11 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (06/15/2015 11:20:11 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 11:20:10 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (06/16/2015 06:48:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (06/16/2015 06:46:42 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service failed to start due to the following error:
%%3

Error: (06/16/2015 06:32:13 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (06/16/2015 06:30:47 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service failed to start due to the following error:
%%3

Error: (06/16/2015 05:28:23 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service failed to start due to the following error:
%%3

Error: (06/16/2015 05:03:28 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service failed to start due to the following error:
%%3

Error: (06/16/2015 04:11:35 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service failed to start due to the following error:
%%3

Error: (06/16/2015 00:51:37 PM) (Source: Service Control Manager) (User: )
Description: The Norton 360 service terminated with service-specific error 4294967295 (0xFFFFFFFF).

Error: (06/15/2015 07:18:11 PM) (Source: Service Control Manager) (User: )
Description: The Norton 360 service terminated with service-specific error 4294967295 (0xFFFFFFFF).

Error: (06/15/2015 06:18:14 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.


Microsoft Office Sessions:
=========================
Error: (06/16/2015 01:54:11 PM) (Source: Application Hang)(User: )
Description: Corel Snapfire.exe1.3.0.0hungapp0.0.0.000000000

Error: (06/16/2015 01:21:21 PM) (Source: Bonjour Service)(User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 3

Error: (06/16/2015 00:55:46 PM) (Source: Application Hang)(User: )
Description: ScanToPCActivationApp.exe25.0.621.0hungapp0.0.0.000000000

Error: (06/15/2015 03:45:35 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 03:45:35 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 11:40:15 AM) (Source: Application Hang)(User: )
Description: FRST.exe13.6.2015.0hungapp0.0.0.000000000

Error: (06/15/2015 11:40:13 AM) (Source: Application Hang)(User: )
Description: FRST.exe13.6.2015.0hungapp0.0.0.000000000

Error: (06/15/2015 11:20:11 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (06/15/2015 11:20:11 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/15/2015 11:20:10 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================
ABBYY FineReader 6.0 Sprint (HKLM\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1990.41618 - ABBYY Software House)
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.2.152.26 - Adobe Systems Incorporated)
Adobe Reader 8.3.1 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A83000000003}) (Version: 8.3.1 - Adobe Systems Incorporated)
Apple Application Support (HKLM\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{941B4CE7-3F5D-443E-A8B7-56A420D2EAFD}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
Ask Toolbar (HKLM\...\{86D4B82A-ABED-442A-BE86-96357B70F4FE}) (Version: 1.15.4.0 - Ask.com)
Ask Toolbar Updater (HKCU\...\{79A765E1-C399-405B-85AF-466F52E918B0}) (Version: 1.2.2.23821 - Ask.com)
ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1014 - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.261-060523a1-033841C-Dell - )
Bing Bar (HKLM\...\{08234a0d-cf39-4dca-99f0-0c5cb496da81}) (Version: 6.3.2291.0 - Microsoft Corporation)
Bing Bar Platform (HKLM\...\{623B8278-8CAD-45C1-B844-58B687C07805}) (Version: 6.3.2291.0 - Microsoft Corporation) Hidden
Bing Rewards Client Installer (HKLM\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 440x 10/100 Integrated Controller (HKLM\...\{9C9D0F85-5658-4A5E-95A9-65F7DB2916EE}) (Version: 8.06.11 - Broadcom Corporation)
Conexant HDA D110 MDC V.92 Modem (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3) (Version:  - )
Corel Snapfire muvee autoProducer add-on (HKLM\...\{72470D12-2CCA-4324-AFF9-F1396A2168EA}) (Version: 1.00.0000 - Corel Corporation)
Corel Snapfire Plus (HKLM\...\{7ADE3A47-B425-45E9-8FF6-11BE2B775645}) (Version: 1.30.0000 - Corel Corporation)
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.1) (Version: 5.0.0.1 - Coupons.com Incorporated)
Coupons.com Toolbar (HKLM\...\Coupons.com Toolbar) (Version: 6.8.5.1 - Coupons.com)
Dell P513w (HKLM\...\Dell P513w) (Version:  - Dell, Inc.)
Dell Resource CD (HKLM\...\{FCD9CD52-7222-4672-94A0-A722BA702FD0}) (Version: 1.00.0000 - Dell Inc.)
Dell Wireless WLAN Card (HKLM\...\Broadcom 802.11b Network Adapter) (Version: 4.100.15.8 - Dell Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Photosmart 5510 series Basic Device Software (HKLM\...\{CDB1080E-BF0A-4A61-9E77-D1BBA68582C7}) (Version: 25.0.621.0 - Hewlett-Packard Co.)
HP Photosmart 5510 series Help (HKLM\...\{E02964EA-0E1B-4620-A26E-CBAB0341B1BB}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photosmart 5510 series Product Improvement Study (HKLM\...\{C2F3460B-0C14-4A85-A330-5D1D5028C496}) (Version: 25.0.621.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Basic Device Software (HKLM\...\{D9B4150C-9EF6-4861-902F-5F5CB760D7ED}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Help (HKLM\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
HP Photosmart 6520 series Product Improvement Study (HKLM\...\{DF711F5A-C9E4-4241-9A83-58532C99DB28}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Smart Print 1.0.5.0 (HKLM\...\{4E5FDDEE-30DF-4E4F-BF77-4D7DB4B51B9E}) (Version: 1.0.5.0 - Hewlett-Packard)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
iTunes (HKLM\...\{0A37EE62-9A58-420D-90CC-4E52153112EE}) (Version: 11.3.0.54 - Apple Inc.)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.15 - Oracle Corporation) Hidden
Microsoft .NET Framework 1.0 Hotfix (KB2572066) (HKLM\...\KB2572066) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2604042) (HKLM\...\KB2604042) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2656378) (HKLM\...\KB2656378) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2698035) (HKLM\...\KB2698035) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Windows XP Video Decoder Checkup Utility (HKLM\...\DECCHECK) (Version:  - )
MobileMe Control Panel (HKLM\...\{710BF966-43C8-4216-A8EC-BC4E169FF7C1}) (Version: 3.1.8.0 - Apple Inc.)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6 Service Pack 2 (KB973686) (HKLM\...\{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}) (Version: 6.20.2003.0 - Microsoft Corporation)
muvee autoProducer 5.0 (HKLM\...\{64367D02-ADA8-4FA0-B348-27F25C60BC7B}) (Version: 5.00.050 - muvee Technologies)
QuickTime (HKLM\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1201.84 - Trusteer) Hidden
Rapport (HKLM\...\Rapport_msi) (Version: 3.5.1201.84 - Trusteer)
Safari (HKLM\...\{FA4C2D53-205F-4245-9717-F3761154824D}) (Version: 5.34.57.2 - Apple Inc.)
SigmaTel Audio (HKLM\...\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}) (Version: 5.10.5210.0 - SigmaTel)
Sonic CinePlayer DVD Pack (HKLM\...\{D4576E0D-2295-4B8E-B663-B68086B00EE5}) (Version: 2.3.1 - Sonic Solutions)
Sonic Encoders (HKLM\...\{9941F0AA-B903-4AF4-A055-83A9815CC011}) (Version: 1.00 - Sonic Solutions)
Sound Blaster ADVANCED MB Drivers (HKLM\...\SAMB_ADVMB_FILTER_DRV) (Version:  - )
Update for Windows Media Player 10 (KB913800) (HKLM\...\KB913800) (Version:  - Microsoft Corporation) Hidden
Update for Windows Media Player 10 (KB926251) (HKLM\...\KB926251) (Version:  - Microsoft Corporation) Hidden
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version:  - Microsoft Corporation)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Driver Package - Ricoh Company (rimsptsk) hdc  (11/14/2006 6.00.01.04) (HKLM\...\4569969E1360D2854474C661EF9B4D54F143EB16) (Version: 11/14/2006 6.00.01.04 - Ricoh Company)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Internet Explorer 7 (HKLM\...\ie7) (Version: 20070813.185237 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Media Center Edition 2005 KB2502898 (HKLM\...\KB2502898) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2619340 (HKLM\...\KB2619340) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2628259 (HKLM\...\KB2628259) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB925766 (HKLM\...\KB925766) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)

========================= Memory info: ===================================
Percentage of memory in use: 28%
Total physical RAM: 2046.37 MB
Available physical RAM: 1473.38 MB
Total Pagefile: 3939.12 MB
Available Pagefile: 3541.28 MB
Total Virtual: 2047.88 MB
Available Virtual: 1984.33 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:142.03 GB) (Free:95.16 GB) NTFS

========================= Users: ========================================
User accounts for \\OWNER-35308C001

Administrator            ASPNET                   Guest                    
HelpAssistant            SUPPORT_388945a0         


**** End of log ****
 


Edited by hamluis, 17 June 2015 - 08:13 AM.


#8 hamluis

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Posted 16 June 2015 - 07:07 PM

Who ran or tried to run...the FRST malware tool?

 

Is there a log output from it?  If so, please do NOT post it here.

 

Louis



#9 mystic12

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Posted 16 June 2015 - 07:10 PM

I had cleaned up the viruses and one other issue on this laptop before posting here, this  prompt is the last issue I am seeing but what's the issue with FRST?


Edited by mystic12, 16 June 2015 - 07:10 PM.


#10 hamluis

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Posted 17 June 2015 - 08:10 AM

"The issue" is that FRST is a tool used to try to neutralize malware...it is only one of many tools available for such.  If the system had malware issues, it may still have such, despite whatever tools you may have used, IMO.

 

Please...follow the instructions previously provided for posting the Speccy Snapshot.

 

Louis



#11 mystic12

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Posted 17 June 2015 - 08:17 AM

Oh I see. I had posted the speccy shot in my post #7, here it is again:

 

http://i493.photobucket.com/albums/rr298/mikehende/untitled2_zpsndxw1jf7.png



#12 mystic12

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Posted 17 June 2015 - 10:31 AM

This unit also has wireless net connection issues, I am going to reload XP



#13 hamluis

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Posted 17 June 2015 - 11:59 AM

System appears to have a number of issues, looking at the Event Viewer data.  Reinstalling may be the best option...but I would reinstall only after verifying that the hard drive has no problems by running a hard drive diagnostic.

 

Louis



#14 mystic12

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Posted 17 June 2015 - 12:26 PM

ok will do and report back here, thanks.



#15 mystic12

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Posted 17 June 2015 - 07:37 PM

XP reinstalled, all's ok.






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