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Windows 8.1 Constant BSOD ntoskrnl.exe 0x7a


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#1 Pesos

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Posted 15 June 2015 - 09:27 PM

Hello, I need help with a constant BSOD problem i'm having.

 

I installed windows 8.1 after having multiple problems with windows 7(had to do 3 os installs in a period of 3 months). Switched out a sata cord connected to HDD during that time. Now i'm getting constant BSOD from windows 8.1.

 

Win7: Changed my previous hdd because it was failing. bought a WD black 2tb hdd and installed windows 7. Had constant problems with file corruptions up until the point where i couldn't get to desktop. Re-installed windows 7 3 times until I bought windows 8.1.

 

Win8.1: 1st problem i ran into with 8.1 was installing my first game on steam where it wouldn't install but stay stuck on "update required"(fixed). Then I received a BSOD while simply browsing. Then while playing a game I ran into a bsod, So I shut off my pc and switched out the sata cord that connected with hdd. Launched game again and received BSOD in an hour.

 

Memtest86x reported no problems

Crystaldiskinfo says HDD is good

WD diagnostic Tool claims my HDD passed

 

BlueScreenView claims a driver named ntoskrnl.exe with the parameter 1 listing 0x7a

CHKDSK fixes nothing.

 

Speccy: (computer specs included)

http://speccy.piriform.com/results/AJcVFNWE3IgRjLKcmQmjeAW

 

Attached recent DMP files.

 

I arleady searched for an answer from previous thread to no avail.

 

I think it's either the ram or HDD but i'm not entirely sure. 

I'm hoping this community can help me or at least point me in the right direction.

Please and thank you.

Will post more info if requested

Attached Files


Edited by Pesos, 15 June 2015 - 09:28 PM.


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#2 antonvs

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Posted 16 June 2015 - 03:23 AM

Hi pesos, I have just posted with what seems like a very similar problem (http://www.bleepingcomputer.com/forums/t/579615/ssd-boot-drive-intermittent-fails-and-leads-to-bsod/).

I to suspect the boot drive (even though in my case it's a SSD), but it's a bit confusing that it pass a check with the utility SSD Life.

#3 usasma

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Posted 17 June 2015 - 07:42 AM

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

One of the memory dumps blames your antivirus.  Please uninstall it, then immediately install a fresh copy of another antivirus and immediately perform a complete system scan.

 

BIOS dates from 2012, please update to the latest, Win8.1 compatible version.

 

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Also, try these free hardware diagnostics:    http://www.carrona.org/hwdiag.html


Edited by usasma, 17 June 2015 - 07:45 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Pesos

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Posted 19 June 2015 - 01:39 AM

So on the 15th, I reinstalled Windows 8.1 in hopes that it may fix the problems. I noticed that now I actually had the AMD Catalyst Control Center It worked up until today when I crashed during gameplay. Ended up being ntoskern.exe again.

 

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

One of the memory dumps blames your antivirus.  Please uninstall it, then immediately install a fresh copy of another antivirus and immediately perform a complete system scan.

 

BIOS dates from 2012, please update to the latest, Win8.1 compatible version.

 

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Also, try these free hardware diagnostics:    http://www.carrona.org/hwdiag.html

Uploading the sysnativeFilecollectionapp.zip. I attempted to run perfmon /report but i got an error, so i will look into getting the results.

 

I'm going to replace avast with bitdefender and hope that it will help me out.

 

I'm going to update bios but will probably take me awhile as I'm not experienced in flashing.

 

Thank you for responding.

Attached Files



#5 usasma

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Posted 19 June 2015 - 05:06 AM

Should the BSOD's continue once you update the BIOS please run the collection app again.

Then, while waiting for a response, run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Also, if the BSOD's start up again, please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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